Feedback Dear Jack, I just wanted to send a quick note of thanks for your help with the Public Liability insurance for our company's operatives. I’ve just left you a 5-star review via the l... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I needed public liability insurance for my gardening business and Trade Direct made the whole process quick and simple. The online quote was easy to understand, the exclusions were clear, and the pr... See more
Company replied
I’ve just taken out public liability insurance for my new mobile automotive locksmith business and I’m very pleased with the cover provided. The policy was easy to arrange, clearly explained, and... See more
Company replied
Excellent Insurance company. Easy website to use and good choice of policies available to suit your needs as well as monthly instalments available. Affordable prices too.
Company replied
Company details
Written by the company
Our aim is to keep tradespeople covered against the sort of risks that could potentially stop them from trading. For insurance at trade prices - quote and buy your construction and tradesman insurance online now.
Contact info
Mill Pool House, Mill Lane, GU7 1EY, Godalming, United Kingdom
- 0800 0280 380
- enquiries@tradedirectinsurance.co.uk
- tradedirectinsurance.co.uk
4.7
Excellent
244 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 48 hours
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Excellent service easy to renew
9 October 2025
Reply from Trade Direct Insurance
Thank you for your 5* review. We're thrilled to hear that renewing was easy and that you received excellent service. If there's ever anything more we can do to help, just let us know.
Kind regards,
Trade Direct Insurance
Quick and hassle free
5 October 2025
Reply from Trade Direct Insurance
Thanks so much for your review! We're glad to hear everything was quick and hassle-free. If you ever need anything else, we're here to help.
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
Thank you for your 5* review! We're glad everything was quick and easy for you.
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
Thanks for the great review! We're glad everything was quick and easy for you.
Kind regards,
Trade Direct Insurance
Great price good communication
28 September 2025
Reply from Trade Direct Insurance
Thanks for the 5* review. We're glad you found the price fair and communication smooth, exactly what we aim for. If you ever need anything, we're here to help!
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
Thank you for your review! We're really happy to hear you're satisfied. If you ever need anything, we're just a call or click away!
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
Thank you for the 5* rating. We're glad everything was easy and straightforward. Please let us know if you ever need anything else!
Kind regards,
Trade Direct Insurance
Easy, affordable, and straightforward insurance
I needed public liability insurance for my gardening business and Trade Direct made the whole process quick and simple. The online quote was easy to understand, the exclusions were clear, and the premium was very reasonable. Documents were sent straight away, and it’s great knowing I’m properly covered by a reputable insurer (Zurich).
I’d happily recommend them to other small businesses looking for straightforward cover at a fair price.
28 September 2025
Reply from Trade Direct Insurance
Thanks so much for the fantastic review! We're really pleased to hear the process was quick and simple, and that the cover met your needs. It’s great to know you feel confident with Zurich behind your policy. We truly appreciate the recommendation.
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
Thank you for your review!
Kind regards,
Trade Direct Insurance
Excellent Insurance company
Excellent Insurance company. Easy website to use and good choice of policies available to suit your needs as well as monthly instalments available. Affordable prices too.
26 September 2025
Reply from Trade Direct Insurance
Thanks so much for the kind words! We're really glad you found the website easy to use and the policy options flexible and affordable. We’re here to make insurance simple and tailored to your needs, so it’s great to hear.
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
Thanks so much for your feedback! We're glad you found the process easy and hassle-free. If you ever need anything, we're here to help!
Kind regards,
Trade Direct Insurance
thank you for help and assistance
thank you for help and assistance. web siite easy to use with backup via telephone as needed. renewed pinsuance cover for another year. good prices thanks again
22 September 2025
Reply from Trade Direct Insurance
Thank you for your 5-star review! We're pleased to hear that you found the website easy to use and chose to renew your insurance cover with us for another year. Thanks again for your continued trust!
Kind regards,
Trade Direct Insurance
Great job team
22 September 2025
Reply from Trade Direct Insurance
Thank you for your 5-star review! We really appreciate your feedback.
Kind regards,
Trade Direct Insurance
Tradesman/Public Liability Insurance
Essential to comprehensive cover at a competitive price.
18 September 2025
Reply from Trade Direct Insurance
Thank you for your 5-star review! We’re glad to hear you found our cover both comprehensive and competitively priced. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We really appreciate your feedback!
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
Thank you for your feedback! We’re glad to hear you found our platform easy to navigate.
Kind regards,
Trade Direct Insurance
Renewal process went smoothly
Renewal process went smoothly. I needed to call regarding a missing file on one of the links, and the staff member answered my question promptly.
15 September 2025
Reply from Trade Direct Insurance
Thank you for your 5-star review! We’re delighted to hear that your renewal process went smoothly and that our team was able to assist you promptly with your query. If you need any further help, please don’t hesitate to reach out. We really appreciate your feedback.
Kind regards,
Trade Direct Insurance
Very simple and easy
Very simple and easy, completely comfortable knowing myself and my apprentice are fully covered
12 September 2025
Reply from Trade Direct Insurance
Thanks so much for your great review! We’re really glad to hear the process was simple and easy for you.
If you ever need anything else, we’re always here to help. Thanks again for choosing us!
I was provided the link from the business gateway
I was provided the link from the business gateway, The form was easy to fill in and even though i made a small mistake, I phoned the helpline which was answered quickly, The phone operator was very helpful and fixed my mistake in 2.28 minutes from the start of the call. I received the amended copy in minutes. Thanks for all your help!
10 September 2025
Reply from Trade Direct Insurance
Thank you so much for your detailed and thoughtful review! We're really pleased to hear that you found the form easy to complete and that our helpline team was able to quickly resolve the issue within 2.28 minutes!
We always aim to make the process smooth and stress-free, so it’s fantastic to know that your experience reflected that. If you ever need any further support, we’re always here to help.
Thanks again for your kind words!
Reply from Trade Direct Insurance
Thank you for your review! We're really pleased to hear you got the right cover at the right price and with no drama, just how it should be!
If you ever need anything else, we’re just a message away. Thanks again for choosing us!
Kind regrads,
Trade Direct Insurance
Reply from Trade Direct Insurance
Thank you for your 5-star review! We're thrilled to hear that you found us easy to deal with and were happy with the print service.
If there's anything else we can help with in the future, don't hesitate to reach out!
Kind regards,
Trade Direct Insurance
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