We made our enquiry, got an instant quote within an hour for an AOV, which was very competitive, placed our order, which was delivered as promised within 7 days ! No issues, no fuss, just good old fa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The panels were delivered promptly and were well wrapped so arrived in perfect condition. We ordered bespoke panel sizes this time which were perfect for our needs and were reasonably priced. We will... See more
Company replied
Absolutely brilliant UK company to buy from. Excellent pre sales help, spot on technical knowledge, patient and very good value. And on the product side - WOW!! Its perfect. Solid construction, beauti... See more
Company replied
Just received my delivery ahead of schedule and they use DHL with good updates on delivery. What great service! What has really surprised me is the personal nature of Trade Access Panels. I placed... See more
Company replied
Company details
- Building Materials Store
- Building Materials Market
- Building Materials Supplier
- Dry Wall Supply Store
- Glass Merchant
- Roofing Supply Store
About Trade Access Panels Ltd
Written by the company
Trade Access Panels offer a wide range of products to both the Public and Trade, we pride ourselves on providing top quality products at the very best prices and Free Mainland UK Delivery. We offer wide range of products to suit all needs.
Trade Access PanelsAccess Panels
Inspection Hatches in Plastic, Metal and Plasterboard door. Both Fire Rated and non-Fire Rated, Available in many different sizes and bespoke sizes can be made to order.
Access Panels & Inspection HatchesPolycarbonate Roof Domes
Allowing natural daylight into rooms, Available in many different Sizes and ranges including Fixed, ventilation, retrofit and opening rooflights.
Coxdome RooflightsGlass Rooflights
The Coxdome Flat Glass Skylight range allows you to enjoy pure and natural daylight with magnificent clear views internally. The skylight will provide you with a clean appearance in the external roof scope, the toughened outer glass pane has a ceramic edge coating giving you an immaculate and stylish finish.
Glazed RooflightsRoof Hatches
Leading the way with our thermally broken design to prevent condensation and heat loss, Available in many different sizes and bespoke sizes, any RAL colour can be made to order.
Roof HatchesLoft Hatch with Ladder
Unique loft hatches with integrated retractable Youngman ladders.
Loft Hatch with LadderSun tunnels
Allowing natural daylight into halls, ceiling and Landings. Available in many sizes and for all roof types.
Loft Hatch with LadderFast and Free Delivery
Always Free Delivery to Mainland UK
There will be no shipping costs to mainland UK on any order through our website!
Contact info
Units 4-5 Central Park, Progress Drive , WS11 0JF, Cannock, United Kingdom
- +441922500145
- sales@tradeaccesspanels.co.uk
- tradeaccesspanels.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great website, great service.From order to delivery Trade access…
From order to delivery Trade access Panels are a great company to work with.
5 August 2026
Reply from Trade Access Panels Ltd
Thank you so much for taking the time to leave us this lovely review Ian, your feedback means a lot to us. We hope to work with you again soon. Kind Regards Katie
Pleasure to deal with as always
Pleasure to deal with as always. Hatches arrived on schedule and have already been successfully deployed into the field. Thanks 👍❤️
31 July 2026
Reply from Trade Access Panels Ltd
Thanks for the 5 star review Simon, its great to hear your panels are already installed! We look forward working with you again soon. Kind Regards Katie
Excellent product fast delivery been…
Excellent product fast delivery been using them for years no problems ever highly recommended
31 July 2026
Reply from Trade Access Panels Ltd
Thanks for taking the time to leave us this lovely 5 star review Nick, we really appreciate your feedback and its been a pleasure working with you over the years. Kind Regards Katie
Reply from Trade Access Panels Ltd
Thanks for the lovely 5 star review. We appreciate your feedback and hope to work with you again soon. Kind Regards Katie
Excellent all round
Quick delivery, product is excellent. Website was really easy to use. Would recommend and use again
13 July 2026
Reply from Trade Access Panels Ltd
Thanks for leaving us this lovely 5 star review, so happy to hear you are pleased with your new loft hatch. Kind Regards Katie
Done everything you said it would do
Done everything you said it would do. Well packaged for delivery. Install easy.
23 July 2026
Reply from Trade Access Panels Ltd
Thanks for taking the time to leave us this 5 star review Ian, its great to hear you are pleased with your new panels. We hope to work with you again soon. Kind Regards Katie
Reply from Trade Access Panels Ltd
Thanks for leaving us this 5 star review for your access panels, its great to hear you are pleased with them. We hope to work with you again soon. Kind Regards Katie
Great Service
20 July 2026
Reply from Trade Access Panels Ltd
Thanks for taking the time to leave us a 5 star review, we hope to work with you again soon. Kind Regards Katie
Very good company and fast delivery and…
Very good company and fast delivery and they solve any problems very quickly. I recommend
27 July 2026
Unprompted review
Reply from Trade Access Panels Ltd
Thanks for taking the time to leave us this 5 star review and for the recommendation - we really appreciate it. Kind Regards Katie
Reply from Trade Access Panels Ltd
Thanks for the 5 star review, its great to hear you are pleased with your new loft light. Kind Regards Katie
Great fast delivery
21 July 2026
Reply from Trade Access Panels Ltd
Thanks for taking the time to leave us a 5 star review Simon, we hope to work with you again soon. Kind Regards Katie
Excellent service…
First time I had ordered from this company, will do so again. Website easy to navigate and delivery was very quick. 10/ 10
21 July 2026
Reply from Trade Access Panels Ltd
Thank you so much for taking the time to leave us this 5 star review, its great to hear that you found ordering on our website nice and easy. We hope to work with you again soon. Kind Regards Katie
Old Fashioned Customer Service
We made our enquiry, got an instant quote within an hour for an AOV, which was very competitive, placed our order, which was delivered as promised within 7 days ! No issues, no fuss, just good old fashioned customer service from people that know their stuff.....thanks Luke & Amy
9 July 2026
Reply from Trade Access Panels Ltd
Thanks for the lovely review Peter, so pleased to hear you were happy with the service you received from from Luke and Amy - I have passed on your kind words. Thanks Katie
Reply from Trade Access Panels Ltd
Thanks so much for taking the time to leave us this 5 star review, we love to hear that you found the website easy to use. We hope to work with you again soon. Kind Regards Katie
Reply from Trade Access Panels Ltd
Thanks for taking the time to leave us this review for your access panel Kevin, its great to hear you are pleased with it. Kind Regards Katie
Ordered the access panel late one…
Ordered the access panel late one afternoon recieved it the next day
23 June 2026
Reply from Trade Access Panels Ltd
Thank you for taking the time to leave us this 5 star review, we really appreciate your feedback. We hope to work with you again soon, Kind Regards Katie
Reply from Trade Access Panels Ltd
Thanks for taking the time to leave us this review Martin, really pleased to hear you are happy with your new loft hatch. Kind Regards Katie
Superb product. All homes should have one
Delivered on time. Well-packed. Superb product. No more draughts from the loft and cuts on my head when the original door used to come loose and kapow!
2 July 2026
Reply from Trade Access Panels Ltd
Thanks for taking the time to leave us this 5 star review, so pleased to hear you are happy with your new loft hatch. Kind Regards katie
great service and quality product
13 July 2026
Reply from Trade Access Panels Ltd
Thank you so much for taking the time to leave us this 5 star review, we look forward to working with you again soon. Kind Regards Katie
Stay away from this service they say…
Stay away from this company they say 2-3 working days to delivery 😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂
they can’t do 2-3 days they then try to tell you that the driver couldn’t deliver as was unable to open the side gate
Instead of being honest and saying they failed to make the delivery they lie the only reason they came clean is because I have ring door bell footage and no driver came to my house they cost me a days work and didn’t think it was there fault stay well away from This company full of broken promise
Even on the phone they blamed myself it wasn’t there fault even accusing me of ordering on a completely dif day to the day I ordered my company will never use this company again everyone stay well away from this company do not waste your money even when the product turned up it’s cheap tacky and nasty and will be returned !
11 July 2026
Reply from Trade Access Panels Ltd
Thank you for taking the time to leave your review.
We are sorry that you were disappointed with the delivery experience. To clarify the timeline, your order was placed on Saturday evening at 20.59. As outlined on our website, orders are only processed during weekday working hours, meaning your order was processed on Monday morning. We dispatched it promptly, but the courier experienced a minor delay, resulting in a Thursday delivery. While we advertise a 2–3 working day delivery window, this means the delivery took just four working days from processing — only one day outside of our estimated time-frame. Unfortunately, once an order leaves the warehouse, courier delays can occasionally occur despite our best efforts.
Regarding the delivery attempt, we simply relayed the tracking information provided to us by the courier at the time. We had absolutely no intention of misleading you and apologies if that communication caused further frustration.
The product supplied was the exact single-skin dome rooflight that was ordered. This is our most economical range and is accurately described on our website. Had you contacted us to let us know it was not suitable for your application, we would have been happy to discuss our return options with you.
We also feel it is important to note that during several telephone conversations, our staff were subjected to repeated abusive and offensive language. While we fully appreciate that delivery delays are frustrating, we expect our team to be treated with courtesy and respect at all times.
We always strive to provide an honest service and support our customers when issues outside of our control arise. We regret that we were unable to meet your expectations on this occasion and wish you all the best.
Emma
Trade Access Panels
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.