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TRACT Optics Reviews 2,788

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 688 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, highlighting the amazing clarity and sharpness of the optics, and the precise calibration of the dials. Many people also appreciate the exceptional customer service, noting that the staff are helpful, knowledgeable, and take the time to answer questions and guide them in making informed decisions. Reviewers frequently mention the excellent service they receive, with many appreciating the personalized approach and the willingness of the staff to assist with any inquiry. The overall sentiment is that the company offers top-tier products backed by outstanding support, making them a preferred choice for many.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers are impressed with the clarity,... See more

Quality

Customers consistently note positive experiences with quality, praising the top-notch glass clarity, sharp... See more

Customer service

Customers consistently report highly positive experiences with customer service. Many reviewers praise the... See more

Staff

Consumers consistently find staff to be positive. Many reviewers praise specific individuals like Jon for... See more

Service

Users describe positive interactions with service. Customers consistently praise the prompt, quality, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having a real person answer the phone, answer ones questions and help a prospective buyer make an informed decision on what product one needs as opposed to a product one desires. Thank you for givi... See more

Company replied

Rated 5 out of 5 stars

Purchased the new Range Finding Binos and are very impressed! Both with the service- they arrived quicker than I expected and the product. The glass clarity is amazing. I was able to clearly see i... See more

Company replied

Rated 5 out of 5 stars

Just received my EB binos. I tested the Eagle Ballistics app all winter against Applied Ballistics in my Kestrel 5700AB. Short version is I came to trust EB over AB. I got consistently more accurate s... See more

Company replied

Rated 5 out of 5 stars

Easy ordering, with amazing video support for readers h prior to ordering. Online reviews performed by people I trust in the industry, proper marketing and pricing. The 2.5-15 eld hunter is an amazing... See more

Company replied


Company details

  1. Hunting Store
  2. Outdoor Sports Store
  3. Shooting Range

About TRACT Optics

Written by the company

TRACT Optics is doing things differently. Period. As an optics company that has been producing high-performance Binoculars, Rifle Scopes, and Spotting Scopes for the past 10 years, we have created a business model that makes your experience our top priority. Our direct-to-consumer model cuts out the middleman providing you a higher quality product value! The founders of TRACT Optics, Jon Allen and Jon LaCorte set out to build the finest line of hunting and shooting optics without making any sacrifices or letting any barriers get in their way.

LEARN MORE ABOUT US

The result is a complete line of superior optics with specifications and features found in products costing hundreds of dollars more. Plus, the TRACT Trust Assurance guarantees the functionality of the product for the duration of its lifetime whether you are the original owner or not. We believe the customer’s experience is our responsibility. “I am sure there are people who think we are crazy for trying to start our own high-end optics company in the already saturated optics market,” said Co-Founder Jon LaCorte, “But this is a different kind of Company with a different way of doing business and in many ways, we think it’s the future of product purchases.”

SHOP BINOCULARS
SHOP RIFLE SCOPES
SHOP SPOTTING SCOPES

TRACT’s comprehensive, educational website will serve as a resource for the optics community through blogs, videos and social media platforms like Facebook and Instagram. Visit Tract Optics or give us a call at 631-662-7354 to learn more!

TRACT Trust Assurance Warranty

A Matter of Trust

A Matter of Trust
The TRACT Trust Assurance was created for you to be able to trust in the products you are buying. We believe in our optical designers, engineers and suppliers so strongly that we warranty our products against defects in materials and workmanship for a lifetime, without any unnecessary paperwork or mumbo jumbo mess.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A good company and very honest

A good company and very honest. Very good quality scope . Thank you.

26 February 2026
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Reply from TRACT Optics

Roberth - Thank you for your kind words and we look forward to serving you for many years to come, jon

Rated 5 out of 5 stars

Good scope

Good scope. It’s a bit heavy, but the erector set seems very crisp.

1 March 2026
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Reply from TRACT Optics

Brooks - Thank you for the initial feedback and we appreciate your ongoing support, jon

Rated 5 out of 5 stars

Excellent quality scope!

Glad to have met Gilles at the Sportsman Show. He recommend a new scope for my .22 rifle. Very happy with my purchase!

22 March 2026
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Reply from TRACT Optics

Chelsea - Great to hear that you were able to meet up with Gilles at the show in Canada and appreciate your feedback on our 22 FIRE line of scopes. Take care, jon

Rated 5 out of 5 stars

I mean it

TORIC UHD 30MM 2.5-15X44 FFP ILLUMINATED MRAD/MRAD HUNTING RIFLE SCOPE❤️
I don’t do online reviews…however,
Tractoptics deserves my vote.
10+
I will not go through what I have and compare brands and talk about my experience(s).
Long story short;
EXCEPTIONAL !!!
Tractoptics is Best of the Best all over,OVER ALL
I hope this review clears the Air.
Tractoptics&your pocket deserves your support 💯 I just ordered my 2nd scope and most likely I will upgrade some of my others that I have also.
Happy hunting&Much love
God bless

TORIC UHD 30MM 4-20X50 FFP MRAD/MRAD LONG RANGE RIFLE SCOPE❤️
Received ✅
Open the box 📦 and feel the quality first ! Just hold it few minutes.
If you’re LR person and changing the attitude from different zip code than Toric 4 to 20 x50 made it just for you.
I’m already in love with this company and I’m sure we will be friends many years to come.
PS: If you have a good taste definitely you should try,
MATT-HAT JERKY ( You think I’m kidding?)
Enough said,— time to call my buddy over and show off.
Happy hunting & Much love
God bless
Sincerely
Me

20 March 2026
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Reply from TRACT Optics

HanG - Thank you for your kind words and we appreciate you taking the time to let others know about the performance of our optics. God's blessings to you as well, jon

Rated 5 out of 5 stars

Jon was very helpful in the…

Jon was very helpful in the transaction. Great guy

20 March 2026
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Reply from TRACT Optics

R Reneau - Glad we could be of help and look forward to serving you for many years to come, jon

Rated 5 out of 5 stars

I have alpha optics from Swaro and…

I have alpha optics from Swaro and Zeiss and side by side Tract binos and riflescopes are very close to these alpha counterparts. I love the warranty and customer service from Tract. The owners always reply to your questions and problems and do not ask you to fill out forms for warranty service. Just send it to this address with a note and we will take care of it. They are great to work with.

20 March 2026
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Reply from TRACT Optics

Joseph - Thank you for taking the time to let others know about your overall TRACT experience and we appreciate your insight regarding the performance of our optics vs. the high-end competitors. Take care, jon

Rated 5 out of 5 stars

Great Service

Don, was polite, and knowledgeable on the products. Great service

Gordon

20 March 2026
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Reply from TRACT Optics

Gordon - Thank you for kind words regarding Don and his level of service. We look forward to serving you for many years to come, jon

Rated 5 out of 5 stars

Great glass

Great glass, most reliable optic I’ve ever used. Even better people.

19 March 2026
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Reply from TRACT Optics

Tim - We truly appreciate your ongoing support and all the business you have blessed us with. Thank you, jon

Rated 5 out of 5 stars

The customer service is amazing

The customer service is amazing. response times to inquires is unbelievable. and the products are great.
where else can you speak with one of the owners

18 March 2026
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Reply from TRACT Optics

john - Thank you for the continued support over the years and we appreciate your willingness to let others know about our company and products. Take care, jon

Rated 5 out of 5 stars

Ordered a scope on Friday and received…

Ordered a scope on Friday and received on Saturday!
I found a demo 3-15 Toric on their site for a smoking deal. Looks like it never came out of the box! The rifle I purchased it for is on back order so I will give it a work out on a 30-06 and 300 win mag until my new rifle gets here!
Thanks Jon & Jon.

13 March 2026
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Reply from TRACT Optics

James - Great to hear you were able to snag one of the demos! We look forward to serving you for many years to come, jon

Rated 5 out of 5 stars

Exceptional in every way—customer…

Exceptional in every way—customer service and product quality alike. Trying it out at the range during the course sealed the deal for me. Eager to do more business here.

17 February 2026
Unprompted review
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Reply from TRACT Optics

Holly - Thank you for the feedback and glad to hear you were able to see first hand the level of performance at the range! Take care, jon

Rated 4 out of 5 stars

3x9x40 22BDC

Good quality glass for a budget scope, holds zero and does everything it should.

22 February 2026
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Reply from TRACT Optics

Andrew - Thank you for the feedback on our 22 FIRE line of rimfire scopes. We look forward to serving you for many years to come, jon

Rated 5 out of 5 stars

I cannot say enough great things about them!

I cannot say enough great things about TRACT Optics and the experience I had working with John. In a world where customer service often feels rushed or automated, John is the complete opposite. His attention to detail is outstanding, and it’s clear he genuinely cares about his customers and the products he stands behind.

John took the time to answer every question thoroughly and made sure everything was exactly right. His knowledge of optics is impressive, and his willingness to help goes far beyond what you typically expect from a company today.

The level of customer service I received was exceptional — responsive, professional, and truly customer-focused. It’s refreshing to work with someone who takes such pride in doing things the right way.

If you’re considering optics, I highly recommend TRACT. Great products, great company, and outstanding service thanks to John.

14 March 2026
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Reply from TRACT Optics

Rich - Thank you for taking the time let others know about the level of service we strive to deliver and we appreciate all your kind words. All the best, jon

Rated 3 out of 5 stars

Fair weather scope

I had a problem with my scope. Jon communicated well but the issue has never been resolved and the final verdict is these scopes do not function well in the canadian climate. All that elevation but a parallax that won't focus beyond 400 yards in below freezing temperatures.

20 February 2026
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Reply from TRACT Optics

Doug - As we spoke, we did determine that the parallax knob on a number of units form a specific production run was not performing as designed. We took care of the issues immediately and repaired or replaced all units. Regarding the cold weather, it is a fact (no matter the manufacturer) that extreme cold weather will cause a "Physical Shift: Extreme cold temperatures shrink the scope's metal tube and change the spacing between internal components, causing the true parallax-free distance to change." Hope this helps, jon

Rated 5 out of 5 stars

Best Optics Company

I have been using Tract exclusively for my optics/bases/rings for a couple of years.
Their scopes are truly the best value I have found, and the accessories are all top of the line. I remain a very satisfied customer!!!

13 March 2026
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Reply from TRACT Optics

Brian - Thank you for your kind words and the ongoing support! Your willingness to let others know about our company and products is truly appreciated. Take care, jon

Rated 5 out of 5 stars

Customer service is key

Knowledgeable, talk to a human being, customer service makes all the difference and John was great!

12 March 2026
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Reply from TRACT Optics

Tom - Glad to be of help and we look forward to serving you for many years to come, jon

Rated 5 out of 5 stars

Awesome service from Jon AGAIN!!

Awesome service from Jon AGAIN!! Customer for life! Very fast reply when I had a couple of questions.

11 March 2026
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Reply from TRACT Optics

Kelly - Truly appreciate the ongoing support and glad we could be of help. All the best, jon

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