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tracktime.be Reviews 2

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TrustScore 3.5 out of 5

3.7

Motorsports Store
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  1. Motorsports Store

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3.7

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 1 out of 5 stars

DISHONEST Company

Booked a voucher at Tracktime for driving with my own car. (Voucher value 800.- Euro)
Due to circumstances I wanted to cancel the booking 5 months before the date.
Tracktime refused any refund because: 'we don't refund vouchers'. Refund was refused despite of the fact that their web-page was declaring to refund 75% of the price in case of cancellation.
I contacted and reported the unacceptable behavior to the customer protection company in Belgium and Luxembourg. From them, I was informed that the Tracktime behavior is actually against the law. Tracktime simply ignored all attempts of contact by Customer protection and ignored the letters and warnings addressed to them.
Unfortunately, Tracktime is obviously run by dishonest people. BE AWARE!

2 February 2023
Unprompted review
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