The most dishonest and deceitful retailer I’ve ever encountered. Spent $277 on heirloom hoodie and promised as part of the transaction a Chicago 25 label - never sent despite 3 constant promises. More... See more
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See what reviewers are saying
SCAM!!! The package is "sent from China" therefore it took 4 weeks to "arrive". Once they say it has arrived, they send you a "tracking" platform (which I have never seen) that says its been deli... See more
Fantastic running kit, looks stylish and performs very well. I like that delivery to the UK doesn’t involve customs forms and generally comes within a couple of days. I’ve worn the vests and sh... See more
Terrible/no customer service. Bought a tee-shirt that is a medium, but too small. Want to return it for a large or ideally a credit note/refund and have been totally ignored, despite several emails.... See more
Company details
Information provided by various external sources
Tracksmith is an independent running company that celebrates the competitive spirit. Shop premium running equipment for racing, training and all conditions.
Contact info
Newbury Street 285, 02115, Boston, United States
- tracksmith.com
Super products of great quality
Super products of great quality. Made for the. dedicated runner. The info about the products on their website is top notch.
The delivery service is delivered by DHL and is so efficient.
7 January 2021
Unprompted review
amazing quality products
Amazing, quality products. super design, quality and feel.
It's worth asking their customer services on sizing, I found that some items I was a M and others S.
The feedback and response time from the team on a replacement sweater was within hours.
My only request would be to set up a UK site / postage options as the US Tax and shipping does make it a tad pricey. But the gear is utterly excellent.
3 November 2020
Unprompted review
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