TPS (The Perfect Signal Limited) Reviews 741

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

The customer service these guys offer is second to none. They did a great upgrade on my Blu-ray player so plays all region discs and that is perfect. Had an issue with 4K disc playback red. A load o... See more

Rated 5 out of 5 stars

Excellent customer service. Accurate advice, fast delivery once I had chosen the satellite system and then very helpful support to get it up and running. Would highly recommend.

Rated 5 out of 5 stars

Absolutely astounding customer service I would have no problem using this service in the future. Purchased a Panasonic Ub 9000 multi region player extremely well built and a silent running. I’m not th... See more

Rated 5 out of 5 stars

I bought a 4K / multi-region Blu-ray and Dvd player from these guys (Panasonic UB-9000, which is amazing) a couple of years ago. It developed a fault recently (noisy disc drive) but I contacted them a... See more

Company details

  1. Audio Visual Equipment Supplier
  2. Electronics Store
  3. TV store

Written by the company

Providing local service nationwide since 1996, TPS (The Perfect Signal Limited) aims to provide a consistently high level of customer service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

741 reviews

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Rated 5 out of 5 stars

Excellent service and good price.

Peter was quick to respond to our enquiry and was very helpful about the TV we then ordered. Delivery a few days and Peter again condiderate to call to advise a day delay. Delivery crew cheery and helpful..

11 August 2023
Rated 5 out of 5 stars

Another problem solved by TPS for me!

Another problem solved by TPS for me. (My first purchase was in 2017.) a local not-for-profit association needed a multi-region Blu-Ray & DVD player for delivery at short notice, and TPS came up trumps - at a very reasonable price too, and the product supplied worked perfectly “out of the box”. So grateful - very happy to recommend!

4 May 2023
Rated 5 out of 5 stars

I had ordered a Panasonic 4k blu ray…

I had ordered a Panasonic 4k blu ray player from TPS and the service was absolutely first class. Not only was the blu ray player a great price it came with an HDMI cable as well as a 4k movie (cable used into my AV receiver and works perfectly) but it arrived even quicker than I expected so really pleased, Once ordered though had a nice courtesy call to say that the order had been received by TPS and a week after it arrived had another courtesy call making sure everything was okay (nice touch and rare now). I would 100% without a doubt recommend TPS and will buy from them again.

11 August 2023
Rated 5 out of 5 stars

Highly recommended

Very pleased with service and performance. Saved a lot of money on an ex-demo Sony TV. Peter was very helpful on the phone, delivery was quick, well communicated and satisfactory. TV is excellent - in as new condition with all original packaging and accessories and performs extremely well

11 August 2023
Rated 4 out of 5 stars

Second TV I've bought from TPS

Second TV I've bought from TPS. Both Panasonic. Both excellent. Ordering process is slick with TPS. Much improved communication since the first purchase 4 years ago. The 7 year warranty (2 years added by TPS) and competitive prices were the clincher both times. Delivered from stock. The only reason to deduct a star was the delivery experience. The delivery company chosen by TPS are specialists in handling delicate items and the TV was delivered with care. However they are unreliable when it comes to delivering on time. After agreeing a Friday afternoon delivery they asked if it could instead be Saturday morning early which I agreed. Early Saturday a no option message tells me it will be Saturday afternoon. Saturday evening arrives and I'm tearing my hair out. No response to phone or text. Finally at 9:40pm it's delivered. Not an experience I want to repeat.

9 August 2023
Rated 5 out of 5 stars

The Best!!

Got a call as soon as the order went through..... Confirmed all my details etc.. Next day delivery .... Got a call once delivered to check all was well..... Old fashioned 5 star customer service..... Not experienced that for a very long time!.... Well done... First class!...

7 August 2023
Rated 5 out of 5 stars

Great customer service

Great customer service, especially when TPS give you a courtesy call to make sure everything is OK. Very happy to have purchased from TPS

7 August 2023
Rated 5 out of 5 stars

Everything good

Everything good. Device arrived quickly and works well. Very clear and proactive communication.
Thanks

7 August 2023
Rated 5 out of 5 stars

Sony MultiRegion BluRay

Delivered faster than I expected. Also, although I opted for the "damaged packaging" item, there really wasn't any notable damage to it. Item was secure and worked straight out of the box.

7 August 2023
Rated 5 out of 5 stars

Great service

Great service. Highly recommend. Very friendly sales person. Love my Dolby Atmos soundbar as it takes you in to a whole new level. Rear surround speaker are a must have to get full experience. I'm happy I bought this, truly amazing sound.

7 August 2023

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