Toystory logo
Visit website

Toystory Reviews 189

•
TrustScore 4 out of 5

4.1

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I got into contact with toystory over membership that i told to get off or removed. Later it got in touch to complete it via emails. Phoned up by my family to discuss removal and update past charge to... See more

Rated 3 out of 5 stars

I can't remember dealing with you. Money was debited off my acc with out my knowledge. There for I would appreciate it, if I get refunded for this. It will be greatly appreciated.

Rated 4 out of 5 stars

I don't even remembering doing this subscription and i have canceled 6 months ago they say and they will return me the 30euros of it at my banks card. Good for me and them.

Rated 5 out of 5 stars

I've had some issues to cancel my membership and Alero really helped me by answering all my questions and made it very easy to me to understand what to do

Contact info

4.1

Great

TrustScore 4 out of 5

189 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

transactions

I had issues with some transactions, and Maverick was the gentleman who helped and guided me through the whole process.
Excellent customer service, really helpful.

14 May 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look