Unfortunately the tracking on my order from the delivery company was not updated. I thought the parcel was not going to arrive as it was so late. Toy central were very good at communicating, and sorti... See more
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Replied to 71% of negative reviews
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Plushies vs Sharpies.
We ordered 6 aphmau plushies. We received 36 sharpies.
I do not think this is an easy mistake to make... especially considering the amount of sharpies is the value of what we spent. While hilarious to receive such a ridiculous package, it is deeply upsetting as these were a gift for our kids.
Arrived faster than expected and is…
Arrived faster than expected and is everything expected and more...!!!
Excellent customer service.
Sabrina and the other team members were responsive and helpful. I was notified every step of the way.
Everything good
Everything good. It's exactly what I was searching. It fits in between the middle back row of my Tesla model 3 2019.
I would also give 0 stars if I could
I would also give 0 stars if I could. They shipped the incorrect product then as we were (I was in hospital) we were outside of the 30 day return period so they would not give us our money back. I reached out to customer service and they would do nothing. Terrible to be disappointing children. Order with caution. I wish I knew when ordering.
Highly recommend
We received a Teddy that was not like the picture. I contacted Toyscentral and they were more than helpful. Dealing mainly with Kara and then Vera. We got a full refund and still got to keep the teddy. Customer care is amazing. Highly recommend +++
This product seems to be sold out…
This product seems to be sold out almost everywhere.
It took almost 2 months to get here which suggests that ToysCentral went to some lengths to secure one.
Communication could have been a bit more proactive but in the end it got here.
AWFUL CRAP!
I would give 0 stars if i could looks nothing like the picture i am very mad and they are trying to keep my money very very angry and displeased never order very bad people and its really hard to get a refund!

Reply from ToysCentral Europe
Fantastic customer service
The correspondence regarding my order shipment was top notch. They answered very quickly to my queries and the item was delivered right on time.
Easy to shop and product arrived in…
Easy to shop and product arrived in good time and in perfect condition
Unfortunately the tracking on my order…
Unfortunately the tracking on my order from the delivery company was not updated. I thought the parcel was not going to arrive as it was so late. Toy central were very good at communicating, and sorting out a replacement. However my order did arrive in the end.
The Police Tardis Telephone Blue Box…
The Police Tardis Telephone Blue Box gives me a Tool to Cosmically Connect Unifying Real World Police to Higher Powers of Justice and Truth for those Police who serve and protect the community Ethically and with Integrity.
Sabrina = efficiency and kindness
Sabrina in customer service is absolutely outstanding great support in a panic for Santa when local delivery was failing to deliver 100 stars 🌟
New to ToysCentral
New to ToysCentral - Canada, great experience, smooth transaction. Will definitely purchase again from them.
AVOID AT ALL COSTS
I would have given zero stars but it wasn't an option. I ordered from an "Irish" website. Nowhere on it did it state the item was coming from a different country. I have been waiting a month now and keep receiving notifications that my item is out for delivery and then another saying the delivery date has changed. I ordered a present for my sons birthday which has long since passed. An absolute farce of a company with only an online chat to contact which doesn't respond to queries for a very long time. I will NEVER order from here again and am opening a dispute with my bank. AVOID!!!!!!!

Reply from ToysCentral Europe
NEVER USE THIS BUSINESS.. GERMANY BASED NOT UK.
Over priced and never get items or your money back.
They call you also continuously.
NEVER NEVER USE THIS BUSINESS. THEY ARE IN GERMANY NOT THE UK.

Reply from ToysCentral Europe
First time I buy from Tots Central
First time I buy from Tots Central. Excellent experience! Everything went smoothly.
Very good communication and delivery of…
Very good communication and delivery of the correct product. Product was in excellent condition.
big shark for small dude
my son been looking for this shark was hard to find in Canada and they had it he loves it so much its so big and soft thank you!
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