Emily is such big help considering my…
Emily is such big help considering my Refund. Thank you, Emily!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Emily is such big help considering my Refund. Thank you, Emily!
Problem solved by Emerald .Thank you Emerald !
Wish I was informed earlier that this is a subscription service. I dont sign up for those at all. A big thank you to the customer support team for getting back to me promptly
I found this site while searching for prices to download a book.
It advertised this as “free”. So I went through the procedure and it then wanted me to join for €2.
I went ahead with this and it then automatically wanted to deduct €9.95 for the book download.
I refused this and emailed them to cancel and a refund of the €2 - this was after trying to chat online where each time I wrote my message the reply came from “another agent” and started again.
I have had an email reply that they don’t give refunds but in this special circumstance they will refund the €2 if I give a “5* review on Trustpilot”. When I refused they changed my monthly subscription to €6.95!!! I blocked them at my bank.
Beware everyone this is a scam!!!!!!
According to Toybox, I signed up with them the 23rd December, they took a non refundable 2USD from my account. I then queried what ToyBox is and immediately asked for a cancellation, today further R135 was taken from my account, for what? I dont know!
I wanted to take a moment to share my appreciation for the outstanding customer service I recently received. From the moment I reached out for assistance, the experience was seamless and positive.
The representative I interacted with, named Marshall, was not only friendly and professional but also incredibly knowledgeable. They took the time to listen to my concerns, provided clear and helpful solutions, and went above and beyond to ensure my issue was resolved promptly. I truly felt valued as a customer, and their patience and dedication were evident throughout our interaction.
It’s rare to encounter such attentive and personalized service, and it made a significant difference in my overall experience with your company. I will certainly continue to do business with you in the future and recommend your services to others.
Thank you again for making my experience a memorable one.
Sincerely,
John Ismael Pagcu
Good service. Customer agent Emily is easy to talk with and provide efficient servixe. Highly recommended.
i’ve never subscribed to this before and i don’t know what it’s about, theirs nothing that’s wrong with thsi website i’ve just not subscribed
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.