Toy Palace Reviews 58

TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

58 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I ordered two funko pops on March 8th

I ordered two funko pops on March 8th, 2023. I never received them. This company is a total scam. The company takes the money when you place your order and then they never mail your order. They responded to one email but after trying many times to reach back out to them, I finally cut my losses. Be warned!!

23 April 2025
Unprompted review
Rated 1 out of 5 stars

Used to be a good store.

Used to be a good store.
Sadly over time they become more and more untrustworthy and Pre-Ordering became a big hassle, some items coming over a year later after the actual release date.

p.s. I think the website (or company) is dead, haven't been able to contact their website for months now.

24 December 2024
Unprompted review
Rated 1 out of 5 stars

Don't order from here

Don't order from here!
I pre-ordered some funko pops through them that didn't arrive for over 6 months past their release date, not only that but half of the items were missing. No refund, no semblance of an answer as to why they were not there. In fact, every single email I sent was ignored. Your better off getting things from literally anywhere else.

1 August 2023
Unprompted review
Rated 1 out of 5 stars

Pre ordered a bag Jan 2023 after months…

Pre ordered a bag Jan 2023 after months and months of the bag never coming back into stock I decided to cancel the order in Jan 2024. Received an email saying that it was canceled but the refund hadn’t been issued yet. I ask on Jan 19th 2024 when I could expect the refund? No response l. Emailed yesterday 4/9/2024 asking again. No response. I’m pissed. However I will not let this go.

9 April 2024
Unprompted review
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