Town & Country Covers Ltd Reviews 

313
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Really impressed with this company. Communication was excellent throughout, with a lovely personal touch rather than just automated updates. Delivery was prompt, and I was kept informed every step... See more

Company replied

Rated 5 out of 5 stars

Found this company on line when searching for seat covers. Was the easiest one when I was looking for specific ones. No hidden dramas like having to order another set for double the pr... See more

Company replied

Rated 5 out of 5 stars

We purchase ALL of our seat covers from Town & Country, which include air seats on DAF, MAN and Volvo trucks, Vauxhall Combo's, Movanos, Citroen Relay and Peugeot Boxer. 1 seat cover ripped and they r... See more

Company replied

Rated 5 out of 5 stars

I returned my Ford Tourneo Custom seat covers as they did not provide the level of protection I needed with two giant Alaskan Malamute dogs. The ordering and return process was first class and the ref... See more

Company replied

Company details

  1. Auto Parts Store

Written by the company

Vehicle seat cover manufacturer and distributor based in Portsmouth, committed to to ensuring that every customer finds the correct seat cover for their car, van, truck or tractor.


Contact info

4.8

Excellent

TrustScore 5 out of 5

313 reviews

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4.8

All reviews

(313)

26 reviews in the last 12 months

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Rated 2 out of 5 stars

The rear seat cover although stated as…

The rear seat cover although stated as a fit for DMax it was just a universal with no arm rest or split seat

30 September 2024
Town & Country Covers Ltd logo

Reply from Town & Country Covers Ltd

Hi William,

We're really sorry to hear about your experience with our products.

If you could please get in touch with us as soon as possible. Lets see if there is a possible resolution to this issue for you.

If you can please reference your subject as the order number and then describe the issue we would greatly appreciate it.

Email: info@townandcountrycovers.com

- TH

Rated 5 out of 5 stars

Excellent

Excellent - I’m

2 September 2024
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Reply from Town & Country Covers Ltd

Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!

- TH

Rated 5 out of 5 stars

Seat covers for VW transporter Kombi 24 plate.

Found this company on line when searching for seat covers.
Was the easiest one when I was looking for specific ones.
No hidden dramas like having to order another set for double the price.

Explanation was clear and to the point.

Wanted sets for both front seats and rear seats for the van.

Easy to find, easy to order.
Seamless service and arrived earlier than expected.

Fitted perfectly aswell. Easy to install. Would recommend.

Impressed.
Cheers T&C 👍🏻

3 September 2024
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Reply from Town & Country Covers Ltd

Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!

-TH

Rated 5 out of 5 stars
Town & Country Covers Ltd logo

Reply from Town & Country Covers Ltd

Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!

- TH

Rated 5 out of 5 stars

I returned my Ford Tourneo Custom seat…

I returned my Ford Tourneo Custom seat covers as they did not provide the level of protection I needed with two giant Alaskan Malamute dogs. The ordering and return process was first class and the refund was made within a few days. I used the returns label and form provided with my order. For normal protection of seats I would recommend Town and Country Covers. My particular dogs require extreme protection due to breed. Excellent experience

2 August 2024
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Reply from Town & Country Covers Ltd

Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!

-TH

Rated 5 out of 5 stars

good to deal with

good to deal with, good products bought off them a few times now probably the best on the market

5 August 2024
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Reply from Town & Country Covers Ltd

Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!

- TH

Rated 5 out of 5 stars

Very prompt and quick delivery

Very prompt and quick delivery, product recommended by a friend, quality excellent,would purchase again 👌

31 July 2024
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Reply from Town & Country Covers Ltd

Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!

-TH

Rated 1 out of 5 stars

Don't fit & won't accept returns!

I've had a seat cover from T & C for years - it has lasted & fitted really well so I ordered a full set for my recently purchased fairly new Nissan Qashqai. I was very disappointed as they are badly fitting and of much poorer quality. I decided to keep the original one on the drivers seat and sent one of the front covers back. I received an email from T & C saying they could not accept the return as it had dog hairs on it & smelt of dog!!! This was completely impossible as I only took it out of the box along with the other covers then put it back in the box a few minutes later after trying the first front one. My dog was in the back garden at the time and the covers were only on my leather settee for a few minutes. I found their comments extremely insulting - how a regularly cleaned leather settee can cause something placed on it for a few minutes to smell of dog is completely beyond me. Their comments also implied that my house is dirty & smelly which it certainly is not. When ordering you are asked what vehicle the covers are for which is completely pointless as they just fit like any covers you would buy for a van & don't fit cars so look baggy & horrible! I will be replacing them as soon as I can.

1 July 2024
Unprompted review
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Reply from Town & Country Covers Ltd

Hi Mo,

Thank you for your review, we appreciate it.

We are truly sorry to hear about your experience and any inconvenience it may have caused.

It appears there was a misunderstanding regarding the type of seat covers you purchased. We do not make tailored seat covers for the Nissan Qashqai. The listing specifies that the covers you purchased are 'Car Seat Covers - Universal & Waterproof - Medium'. Our universal covers are designed to fit a wide range of cars, which means they may have a looser fit compared to tailored covers to ensure compatibility with various vehicle models.

Regarding the return, we found clear evidence of dog hairs on the inside of the cover. As stated in our terms and conditions, we can only accept returns for items that are in 'as new' condition. Unfortunately, due to the presence of dog hairs, we were unable to accept the return as the item was not in a resalable condition.

We understand this situation is frustrating. However, as a business, we must uphold our standards and cannot accept items that show clear signs of use.

We have returned the item to you and apologise for any misunderstanding or inconvenience this situation may have caused.

Thank you for your understanding.

- TH

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. last lorry seatcover lasted about 3 years

28 June 2024
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Reply from Town & Country Covers Ltd

Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!

- TH

Rated 5 out of 5 stars

Very fast and a good quality cover but…

Very fast and a good quality cover but unfortunately the headrest cover wasn't quite compatible for my office chair, A few inches to small to do up but still very much usable. The Kab seat cover i purchased is designed for a vehicle and not an office chair really. But still great for keeping my chair dirt free

2 July 2024
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Reply from Town & Country Covers Ltd

Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!

-TH

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick despatch. Seats went on like a dream Back was a slight challenge but got there. All sest working parts work which is excellent. Very happy with the product so far.

2 July 2024
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Reply from Town & Country Covers Ltd

Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!

- TH

Rated 5 out of 5 stars

They are very well fitting and great…

They are very well fitting and great value for money Thankyou

1 July 2024
Town & Country Covers Ltd logo

Reply from Town & Country Covers Ltd

Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!

-TH

Rated 5 out of 5 stars

Excellent service

Excellent service , and fast delivery

28 May 2024
Town & Country Covers Ltd logo

Reply from Town & Country Covers Ltd

Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!

- TH

Rated 2 out of 5 stars

The covers are very thin

The covers are very thin - never the less i fitted them only to find a seam splitting after the second journey - weve sent puctures of problem and they want more pictures - at over£100 a set - i think they are overpriced and better products are available.

29 April 2024
Town & Country Covers Ltd logo

Reply from Town & Country Covers Ltd

Hi Mark,

Thank you for your review, we really appreciate it.

We ask all our customers who experience issues to send in photos so we can rectify any issues with our potential stock. There is always a small chance that something may go wrong or a product defect from Factory.

Restassured we're being this thorough to understand the issue(s) fully and avoid this happening again. Our material is made of 600 Denier Polyester, unlike other seat cover manufacturers who use non-environmentally friendly PVC.

We'd like to apologise for the experience you have received so far and hope we can rectify the issue as soon as possible, please do not hesitate to contact us further:
info@townandcountrycovers.com

- TH

Rated 5 out of 5 stars

Fits perfect

fits perfect ! good quality material

29 April 2024
Town & Country Covers Ltd logo

Reply from Town & Country Covers Ltd

Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!

-TH

Rated 5 out of 5 stars

Very good quality and excellent fit

Very good quality and excellent fit

29 April 2024
Town & Country Covers Ltd logo

Reply from Town & Country Covers Ltd

Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!

- TH

Rated 5 out of 5 stars

Brilliant Durable covers

Have had their covers in work vans I’ve had over the years and can testify to the strength of their endurance with regards to everyday wear and tear and then some, so good in fact I have purchased sets for my own cars. They are incredibly easy to fit as well.

Highly recommend.

3 April 2024
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Reply from Town & Country Covers Ltd

Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!

-TH

Rated 5 out of 5 stars

Quick delivery and a great fit.

Quick delivery and a great fit.

2 April 2024
Town & Country Covers Ltd logo

Reply from Town & Country Covers Ltd

Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!

- TH

Rated 5 out of 5 stars

Renault master 2021

Absolutely over the moon fit my van perfectly

28 March 2024
Town & Country Covers Ltd logo

Reply from Town & Country Covers Ltd

Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!

- TH

Rated 5 out of 5 stars

Quality product and excellent customer…

Quality product and excellent customer service from Town & Country.
Great value for money too.
Parcel arrived very quickly.
Product looks good and is very practical in our campervan.

2 April 2024
Town & Country Covers Ltd logo

Reply from Town & Country Covers Ltd

Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!

-TH

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