Yall are always on time when I need yall the most and the staff is so patient and the knows their job. I've never felt pressured or small when working with them. 10 out of 10 I recommend to everyone.... See more
Company replied
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The agent that took care of me was great and had great customer service skills.
Company replied
The sales rep and business rep at Ivan Smith were really great and Precious at Tower Loan also did a great job calling to inform me all about my loan and how to pay in order to maximize my credit.
Company replied
Evan and the crew are really great people and their customer service skills are exceptional.
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Shreveport
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
5118 W Bert Kouns Industrial Loop, 71129, Shreveport, LA, United States
- 318-635-8911
4.7
Excellent
54 reviews
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Great Customer Service is Everything!
The agent that took care of me was great and had great customer service skills.
18 July 2026
Reply from Tower Loan - Shreveport
We are happy to hear your experience with our agent reflected great customer service. Tower Loan values every customer interaction.
Evan and the crew are really great…
Evan and the crew are really great people and their customer service skills are exceptional.
3 July 2026
Reply from Tower Loan - Shreveport
Thank you for sharing! Evan and the crew take pride in exceptional customer service. We truly appreciate your kind words, Brenda.
Fast and friendly service and employees…
Fast and friendly service and employees are professional, respectful, and helpful as well.
12 May 2026
Reply from Tower Loan - Shreveport
We are thrilled to hear about your fast, friendly, and professional experience. Thank you, Tracey, for sharing your feedback with Tower Loan.
The rep are so helpful and try to help…
The rep are so helpful and try to help those who are in need despite their circumstances.
19 June 2026
Reply from Tower Loan - Shreveport
We are pleased to hear our representatives helped those in need despite their circumstances. Thank you for sharing your experience with Tower Loan.
Reply from Tower Loan - Shreveport
We greatly appreciate your kind words about our staff, especially Manager Evan. Your recognition means a great deal to our team.
Customer service
Customer service. Mr Evan is always helpful and nice. He always greet me with a smile. He helps make my day a good day. Thank you Mr Evan
23 May 2026
Reply from Tower Loan - Shreveport
We are elated to hear Mr. Evan made such a positive impact, Barbara. We will share your kind words with him.
Customer Service
Andrea made my experience great. She is so nice and good at her job. Thank you for helping me with this loan so eveeything is done right.
22 May 2026
Reply from Tower Loan - Shreveport
Thank you for sharing your positive experience with Andrea. We appreciate your trust in Tower Loan for your lending needs.
Yall are always on time when I need…
Yall are always on time when I need yall the most and the staff is so patient and the knows their job. I've never felt pressured or small when working with them. 10 out of 10 I recommend to everyone. Everyone that's fo pay yall back tho.
21 May 2026
Reply from Tower Loan - Shreveport
Your positive feedback means everything to us. Thank you for recognizing our staff's patience and professionalism at Tower Loan.
Great company awesome employees
30 April 2026
Reply from Tower Loan - Shreveport
Thank you for sharing your positive feedback about Tower Loan and our employees. We appreciate your kind words.
I appreciate everything tower loan…
I appreciate everything tower loan help me get the money I need.
1 April 2026
Reply from Tower Loan - Shreveport
We are happy to hear that we could assist you with your financial needs. Thank you for sharing your positive experience with us!
I have always had great experience…
I have always had great experience here. I love that it is always the same or mostly the same staff and the get to know you by name. Very professional and efficient.
13 March 2026
Reply from Tower Loan - Shreveport
We are pleased to hear about your positive experience with our consistent, professional staff at Tower Loan.
Reply from Tower Loan - Shreveport
Thank you for your kind words about our helpful and honest service at Tower Loan.
The process was made very simple stressbusterand…
The process was made very simple and they were very accommodating.
3 February 2026
Reply from Tower Loan - Shreveport
Your positive feedback means everything to us. We are delighted the process was simple and accommodating.
Tower loan is an great place good…
Tower loan is an great place good workers very reasonable and always there if you need them
29 January 2026
Reply from Tower Loan - Shreveport
We sincerely value your feedback, Brandon. Thank you for recognizing our team's dedication and reasonable service at Tower Loan.
The young man that helped me was very…
The young man that helped me was very professional and gave his fully attention soon as I walked through door, what a wonderful experience thanks for everything and all the great information
14 January 2026
Reply from Tower Loan - Shreveport
We're happy to hear that the service you received was professional and attentive. We appreciate you sharing your wonderful experience and the great information you received.
Reply from Tower Loan - Shreveport
We're happy to hear that you had a positive and efficient experience. Thank you for taking the time to share your feedback with us!
Great Company
Your staff is always courteous and answers and explains in detail all answers to my questions.
24 December 2025
Reply from Tower Loan - Shreveport
We greatly appreciate your kind words about our courteous staff and detailed explanations. Thank you for choosing Tower Loan.
Carmen was so sweet and patient with…
Carmen was so sweet and patient with me. She worked hard to get me the loan and payments I was comfortable with.
30 December 2025
Reply from Tower Loan - Shreveport
We are utterly delighted to hear Carmen provided sweet, patient service and worked hard for your comfort.
excellence service
26 December 2025
Reply from Tower Loan - Shreveport
We are happy to hear about your excellent experience with Tower Loan. Thank you for your kind words.
Carmen & Will was very helpful and…
Carmen & Will was very helpful and provided excellent customer service!!
23 December 2025
Reply from Tower Loan - Shreveport
We are delighted to hear Carmen and Will provided excellent customer service and helpful assistance!
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