I like working with the people here at Tower Loan . Not only are they in my neighborhood, but they recognize me when I stop by. I can get updated statements after a payment, and the loan process was... See more
Company replied
401 W. President George Bush Hwy, Suite 128, 75080 Richardson, TX, US
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I like working with the people here at Tower Loan . Not only are they in my neighborhood, but they recognize me when I stop by. I can get updated statements after a payment, and the loan process was... See more
Company replied
Excellent customer service and easy process, plus very good rates and repayment plans
Company replied
The staff is friendly. The process of applying loan is very easy and fast
Company replied
No issues, friendly customer service,
Company replied
Written by the company

About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!401 W. President George Bush Hwy, Suite 128, 75080, Richardson, TX, United States
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Reply from Tower Loan - Richardson
Deceptive trade practices! We bought a new mattress and apparently the financing was through this company. After we bought the mattress the account information we were sent was made to look like all the other trash advertisements that we receive every week.
We had no calls, no text messages, and we were the ones who had to call the mattress company to find out what was going on with our loan why haven't we heard about anything. Of course by the time we figured it out, we were in default of the loan, our 0% interest was no longer applicable, and they are charging us an outrageous 18% interest!
I spoke with the manager and explained the situation but it became obvious that this is a common practice of theirs to Swindell their customers. 

Reply from Tower Loan - Richardson
The staff is friendly. The process of applying loan is very easy and fast

Reply from Tower Loan - Richardson

Reply from Tower Loan - Richardson
Outstanding experience with Johnmarie, the process was fast and easy outstanding customer service.

Reply from Tower Loan - Richardson
I like working with the people here at Tower Loan . Not only are they in my neighborhood, but they recognize me when I stop by. I can get updated statements after a payment, and the loan process was smooth.

Reply from Tower Loan - Richardson
Excellent customer service and easy process, plus very good rates and repayment plans

Reply from Tower Loan - Richardson
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