Tower Loan - Mattoon Reviews 17

TrustScore 4.5 out of 5

4.4

1410 Broadway, 61938 Mattoon, IL, US


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Rated 5 out of 5 stars

The tower staff were amazing fast courteous service Very helpful in choosing the right loan for my needs Highly recommend

Company replied

Rated 5 out of 5 stars

Hello , I recently had an appointment with tower loan for a loan renewal , & I had a good visit .. the staff was friendly , & I got my appointment done quickly , so it was a great visit .. tower... See more

Company replied

Rated 5 out of 5 stars

The person (Arlene) was working with was very helpful. She was realing to come in a Saturday due to my schedule. The process was easy and understandable and they explain the process

Company replied

Rated 5 out of 5 stars

Jordan and Tiffany are personable yet professional. I felt treated with respect. I came with necessary documentation but their review of them and their time management skills were impressive.

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Tower Loan - Mattoon

Written by the company

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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 1410 Broadway, 61938, Mattoon, IL, United States

  • 217-235-1046

4.4

Excellent

TrustScore 4.5 out of 5

17 reviews

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Rated 5 out of 5 stars

Tower Loans

The tower staff were amazing fast courteous service
Very helpful in choosing the right loan for my needs

Highly recommend

28 March 2026
Tower Loan - Mattoon logo

Reply from Tower Loan - Mattoon

We are pleased to hear our staff provided amazing, fast, courteous service. Thank you for recommending Tower Loan, MICHAEL!

Rated 5 out of 5 stars

Great Staff

Hello , I recently had an appointment with tower loan for a loan renewal , & I had a good visit .. the staff was friendly , & I got my appointment done quickly , so it was a great visit .. tower loan of mattoon has a great staff with quick service & I recommend tower loan to other's .. thank you ..

28 February 2026
Tower Loan - Mattoon logo

Reply from Tower Loan - Mattoon

We greatly appreciate your kind words about our friendly staff and quick service. Thank you for recommending Tower Loan.

Rated 5 out of 5 stars

The person (Arlene) was working with…

The person (Arlene) was working with was very helpful. She was realing to come in a Saturday due to my schedule. The process was easy and understandable and they explain the process

29 November 2025
Tower Loan - Mattoon logo

Reply from Tower Loan - Mattoon

Thanks for highlighting Arlene's helpful service and Saturday availability. We appreciate your positive feedback about our understandable process.

Rated 5 out of 5 stars

Professional services

Jordan and Tiffany are personable yet professional. I felt treated with respect. I came with necessary documentation but their review of them and their time management skills were impressive.

21 November 2025
Tower Loan - Mattoon logo

Reply from Tower Loan - Mattoon

We are pleased to hear Jordan and Tiffany provided professional service with excellent time management and respect.

Rated 5 out of 5 stars

Very fast n pain less

18 November 2025
Tower Loan - Mattoon logo

Reply from Tower Loan - Mattoon

Thank you for sharing your positive experience. We appreciate you choosing Tower Loan for your lending needs.

Rated 5 out of 5 stars

My agent was knowledgeable and…

My agent was knowledgeable and efficient.

12 August 2025
Tower Loan - Mattoon logo

Reply from Tower Loan - Mattoon

Thank you for sharing your positive experience. We're pleased to hear that our agent was able to assist you effectively. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Excellent help kind people and…

Excellent help kind people and wonderful feeling of accomplishment of being able to borrow money I needed

28 May 2025
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Reply from Tower Loan - Mattoon

We're glad to hear that you had a positive experience with Tower Loan. Your satisfaction is our priority, and it's wonderful to know we were able to assist you effectively. Thank you for your kind words and high rating.

Rated 5 out of 5 stars

Completely friendly and professional…

Completely friendly and professional while making the process easy.

7 May 2025
Tower Loan - Mattoon logo

Reply from Tower Loan - Mattoon

Thank you for the 5-star rating! We're glad to hear that you found our service friendly, professional, and easy to navigate. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Very easy to work with and staff is…

Very easy to work with and staff is very friendly. Wish they offered E-signature and direct deposit for their loans.

1 April 2025
Tower Loan - Mattoon logo

Reply from Tower Loan - Mattoon

Thank you for the positive rating and feedback. We're glad to hear you found our team friendly and easy to work with. Your suggestions regarding E-signature and direct deposit are appreciated and will be taken into consideration. Thanks for choosing us for your loan needs.

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