Tower Loan - Marion Reviews 

37
•
TrustScore 4.5 out of 5

4.7

1108 N Carbon, Ste E, 62959 Marion, IL, US

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

So easy! Tower Loan makes it so easy to get the extra money when I need it. I can do everything online and their customer service is always so helpful if needed. I highly recommend Tower!

Company replied

Rated 5 out of 5 stars

Tower Loan, it's people, and exceptional service, make them in my humble opinion, the VERY BEST LOAN company in the area!!!!!!! The monthly payments are extremely reasonable, and the staff listen an... See more

Company replied

Rated 5 out of 5 stars

The staff at Tower Loan are excellent in helping get everything done fast and efficient. Very friendly atmosphere all around.

Company replied

Rated 4 out of 5 stars

I have always appreciated how well I was treated and how fast the loan proses took. The staff has been very respectful!

Company replied


Company details

  1. Loan Agency
  2. also in
  3. Car Finance and Loan Company
  4. Financial Institution
  5. Mortgage Lender
  6. Non-Bank Financial Service

About Tower Loan - Marion

Written by the company

Apply Now
Types of Loans
Find a Location
Learn About Us

About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 1108 N Carbon, Ste E, 62959, Marion, IL, United States

  • 618-997-1461

4.7

Excellent

TrustScore 4.5 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(37)

4,637 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So easy

So easy! Tower Loan makes it so easy to get the extra money when I need it.
I can do everything online and their customer service is always so helpful if needed.
I highly recommend Tower!

24 September 2026
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Your review is appreciated, Toni! We're glad the online process and our customer service team made your experience so easy.

Rated 5 out of 5 stars

Great people

Great people. Great service.

29 July 2026
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Thank you for sharing your kind words, Chanda. We are glad our people and service met your expectations.

Rated 5 out of 5 stars

They told the truth

You, Said you would give me a loan, and you did...

21 July 2026
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Thank you for your review, Thomas. We are glad we kept our word and delivered on our promise to you.

Rated 5 out of 5 stars

People friendly and helpful

People friendly and helpful. Explained everything.

21 July 2026
Tower Loan - Marion logo

Reply from Tower Loan - Marion

We are delighted to hear our team was friendly, helpful, and explained everything clearly. Thank you, Carletta!

Rated 5 out of 5 stars

Fast service

Fast service. Very good. Very nice.

17 July 2026
Tower Loan - Marion logo

Reply from Tower Loan - Marion

We are grateful for your kind words, Johnathan. Fast service is something we strive for at Tower Loan.

Rated 5 out of 5 stars
Tower Loan - Marion logo

Reply from Tower Loan - Marion

We are privileged to hear your kind words, Jamie. Politeness and respect are central to how we serve our customers at Tower Loan.

Rated 4 out of 5 stars

I have always appreciated how well I…

I have always appreciated how well I was treated and how fast the loan proses took. The staff has been very respectful!

13 May 2026
Tower Loan - Marion logo

Reply from Tower Loan - Marion

We deeply cherish your feedback about our respectful staff and efficient loan process. Thank you for recognizing our commitment to excellent service.

Rated 5 out of 5 stars

They are always good to me

They are always good to me. Anytime I need them they are always there. Life happens.

11 April 2026
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Thank you for your wonderful feedback. We appreciate your loyalty and are glad Tower Loan is there when life happens.

Rated 5 out of 5 stars

Always helpful

Always helpful. Knowledgeable about the business. Staff pleasant to deal with.

23 May 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

We greatly appreciate your feedback about our helpful and knowledgeable staff. Thank you for recognizing our team's dedication.

Rated 5 out of 5 stars

Quick and very friendly

Quick and very friendly

23 December 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Thank you for taking the time to share your experience. We appreciate your feedback about our quick and friendly service.

Rated 5 out of 5 stars

Very polite and professional friendly I…

Very polite and professional friendly I would recommend them to anyone and that I have

9 December 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Thank you for your positive feedback. We appreciate your recommendation and are pleased you found our team polite and professional.

Rated 5 out of 5 stars

Very quick and friendly

Very quick and friendly

5 December 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Thank you for your review. We appreciate your feedback about our quick and friendly service.

Rated 5 out of 5 stars

Awesome staff!!

Awesome staff!!

14 November 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Thank you for your wonderful feedback about our staff! We appreciate you taking time to share your positive experience.

Rated 5 out of 5 stars

Friendly staff and took care of…

Friendly staff and took care of everything in a timely manner

14 November 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Your positive feedback means everything to us. We appreciate you recognizing our friendly staff and timely service.

Rated 5 out of 5 stars

BEST PEOPLE, BEST SERVICE, IN THE AREA!!!!!

Tower Loan, it's people, and exceptional service, make them in my humble opinion, the VERY BEST LOAN company in the area!!!!!!! The monthly payments are extremely reasonable, and the staff listen and do their best to help you out in obtaining your loan needs!

I HIGHLY RECOMMEND TOWER LOAN FOR YOUR NEEDS, Bradley Daffron DuQuoin Illinois

12 November 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

We are excited to hear your kind words about our exceptional service and staff, Bradley! Thank you for recommending Tower Loan.

Rated 5 out of 5 stars

Helpful and upfront

Helpful and informative very hrlpful.

30 October 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Your positive feedback means everything to us. We appreciate you recognizing our helpful and informative service at Tower Loan.

Rated 5 out of 5 stars

Fast

Fast, friendly and extremely easy process

7 October 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Thank you for your wonderful feedback. We are delighted you found our process fast, friendly and easy.

Rated 5 out of 5 stars

Professional

Hard working, professional and patient staff.
It would be nice if the CEO would lower the interest though. Give someone a break already. May have a good return for ya 🙏

29 July 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Thank you for your positive feedback about our staff. We appreciate your thoughts on interest rates and will pass your comments along to the relevant team. Your input is valuable to us, and we're glad to have your support.

Rated 5 out of 5 stars

Excellent customer service and was…

Excellent customer service and was quick and friendly.

11 June 2025
Tower Loan - Marion logo

Reply from Tower Loan - Marion

Thank you for the 5-star rating! We're glad to hear you found our customer service excellent and our team quick and friendly. Your feedback is greatly appreciated.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look