Tower Loan - Jasper Reviews 

23
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TrustScore 4 out of 5

4.1

714 Hwy 78 West, 35501 Jasper, AL, US

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Rated 5 out of 5 stars

Great customer service,Quick response time in processing the loan,Sweet ladies working there,Overall excellent place to apply for a loan.

Company replied

Rated 5 out of 5 stars

Customer service. Megan, in your Jasper office, has been so kind helping me and answering all of my questions.

Company replied

Rated 5 out of 5 stars

Very friendly staff and very knowledgeable about their work! Was a pleasure to do business with them and I do send people needing a lil extra cash their way when I can!

Company replied

Rated 5 out of 5 stars

I did my application over the phone it was very quick and easy had an appointment to go sign my papers and I was done

Company replied


Company details

  1. Loan Agency
  2. also in
  3. Car Finance and Loan Company
  4. Financial Institution
  5. Mortgage Lender
  6. Non-Bank Financial Service

About Tower Loan - Jasper

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 714 Hwy 78 West, 35501, Jasper, AL, United States

  • 205-385-7799

4.1

Great

TrustScore 4 out of 5

23 reviews

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4.1

All reviews

(23)

4,637 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service,Quick response…

Great customer service,Quick response time in processing the loan,Sweet ladies working there,Overall excellent place to apply for a loan.

5 September 2026
Tower Loan - Jasper logo

Reply from Tower Loan - Jasper

We are glad to hear about your experience. Quick processing and excellent service are what we strive for. We appreciate you choosing Tower Loan, Kimberly.

Rated 1 out of 5 stars

Took out a loan for 3,000 now have to…

Took out a loan for 3,000 now have to pay a extra 4,000 back that crazy.

30 June 2026
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Reply from Tower Loan - Jasper

We are sorry to hear about your concern. Please contact us at (205) 385-7799 so we can review your loan terms with you.

Rated 1 out of 5 stars

Wish I could give 0 stars

Wish I didn’t have to give even one star! We were lied to about the interest rates and when I went to pay off my loan our bank card could be used that day because we had paid off another bill earlier. So I had to wait for the weekend to pay it off. That’s when I found out they were charging more than $5 A DAY interest!! At that rate we would have never gotten it paid off!! Never again!!!!!

4 December 2025
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Reply from Tower Loan - Jasper

It's regrettable to hear about your experience with interest rates and payment concerns. Please contact us at (662) 562-5681 so we can address this.

Rated 5 out of 5 stars

The people are really nice to you

The people are really nice to you

6 June 2026
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Reply from Tower Loan - Jasper

Your positive feedback about our team means a great deal. We take pride in providing respectful, friendly service to every customer.

Rated 5 out of 5 stars
Tower Loan - Jasper logo

Reply from Tower Loan - Jasper

Thanks for the kind words, Roy! We are pleased to hear you had a great experience with our team at Tower Loan.

Rated 5 out of 5 stars

It’s about time you get a whole new…

It’s about time you get a whole new crew in the Jasper office!!! Yes this new crew gets it. They know what they are doing and do it well. I was impressed!!

14 January 2026
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Reply from Tower Loan - Jasper

We're happy to hear that the new team in Jasper met your expectations! We appreciate you taking the time to share your positive experience with us; it means a lot.

Rated 5 out of 5 stars

Polite customer service

Polite customer service . Ease of applying. Quick response

13 December 2025
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Reply from Tower Loan - Jasper

Thank you for highlighting our polite customer service, ease of applying, and quick response. We appreciate your feedback.

Rated 5 out of 5 stars

Very friendly staff!!!!

Very friendly staff and very knowledgeable about their work! Was a pleasure to do business with them and I do send people needing a lil extra cash their way when I can!

25 November 2025
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Reply from Tower Loan - Jasper

We are elated to hear about your positive experience with our friendly and knowledgeable staff. Thank you for recommending Tower Loan!

Rated 5 out of 5 stars

Customer service

Customer service. Megan, in your Jasper office, has been so kind helping me and answering all of my questions.

11 September 2025
Tower Loan - Jasper logo

Reply from Tower Loan - Jasper

We are utterly delighted to hear about Megan's exceptional service in our Jasper office. Thank you for recognizing her kindness.

Rated 5 out of 5 stars

Quick and easy

I did my application over the phone it was very quick and easy had an appointment to go sign my papers and I was done

2 July 2025
Tower Loan - Jasper logo

Reply from Tower Loan - Jasper

We're glad to hear that you found the application process quick and easy. Our goal is to provide efficient and hassle-free experiences. Thank you for choosing Tower Loan and for your positive feedback!

Rated 5 out of 5 stars

Had a great one

Had a great one! Everyone in the Jasper office gets a 10 out of 10!

22 May 2025
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Reply from Tower Loan - Jasper

Thank you for the perfect rating! We're glad to hear that your experience at our Jasper office was a positive one. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Quick service

Quick service

9 May 2025
Tower Loan - Jasper logo

Reply from Tower Loan - Jasper

We're glad to hear that you found our service quick! We strive to provide efficient and effective service to all our customers. Thank you for your positive feedback.

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