Tower Loan - Houston Reviews 9

TrustScore 4.5 out of 5

4.3

219 East Washington, 38851 Houston, MS, US


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Rated 5 out of 5 stars

The ladies made it comfortable and easy to get a loan. They were professional and very knowledgeable about the process. They made it easy to do business with them.

Company replied

Rated 4 out of 5 stars

My loan officer was amazing. She even advocated to get the loan closed when there was a hiccup. I was ther longer than I wanted to be but she was apologetic and helped to live things along when able.... See more

Company replied

Rated 5 out of 5 stars

Ms Harley was the most friendliest person I guess I’ve ever done business with she will be the only one I’ll work with as long as she is with tower loan in Houston ms I appreciate everything she done... See more

Company replied

Rated 5 out of 5 stars

I came in 30mn before closing time, and l thought l would have to come back the following day but there is an employee who said l will help you right now so you don't have to come back till tomorrow a... See more

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Tower Loan - Houston

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 219 East Washington, 38851, Houston, MS, United States

  • 662-456-9005

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Made it easy to do business

The ladies made it comfortable and easy to get a loan. They were professional and very knowledgeable about the process. They made it easy to do business with them.

30 December 2025
Tower Loan - Houston logo

Reply from Tower Loan - Houston

We are pleased to hear our team made your experience comfortable and easy. Thank you for recognizing their professionalism and knowledge.

Rated 5 out of 5 stars

Great customer service.

Great customer service.

7 November 2025
Tower Loan - Houston logo

Reply from Tower Loan - Houston

We are honored to hear about your positive experience with our customer service team at Tower Loan.

Rated 4 out of 5 stars

My loan officer was amazing

My loan officer was amazing. She even advocated to get the loan closed when there was a hiccup. I was ther longer than I wanted to be but she was apologetic and helped to live things along when able.

27 June 2025
Tower Loan - Houston logo

Reply from Tower Loan - Houston

We're glad to hear that your loan officer was able to assist you effectively, despite the hiccup. We apologize for any inconvenience caused by the longer than expected process. Your feedback is valuable and helps us improve our services. Thank you for choosing us for your loan needs.

Rated 5 out of 5 stars

They were very helpful and I got a…

They were very helpful and I got a response very quickly.

3 June 2025
Tower Loan - Houston logo

Reply from Tower Loan - Houston

We're glad to hear that you found our service helpful and prompt. Your positive feedback is greatly appreciated. Thank you for choosing us!

Rated 5 out of 5 stars

Friendly Service

Ms Harley was the most friendliest person I guess I’ve ever done business with she will be the only one I’ll work with as long as she is with tower loan in Houston ms I appreciate everything she done to help me.

31 May 2025
Tower Loan - Houston logo

Reply from Tower Loan - Houston

Thank you for the 5-star rating and the kind words about our team member. We're glad to hear that you had a positive experience at Tower Loan in Houston. Your feedback is greatly appreciated and we look forward to serving you in the future.

Rated 5 out of 5 stars

I came in 30mn before closing time

I came in 30mn before closing time, and l thought l would have to come back the following day but there is an employee who said l will help you right now so you don't have to come back till tomorrow and he did it in no time, amazing, in 30mn l walked out the door with a check in my hands, thank you much.

7 May 2025
Tower Loan - Houston logo

Reply from Tower Loan - Houston

We're glad to hear about your positive experience! Our team is always ready to assist, even as we approach closing time. It's great to know you were able to receive your check promptly. Thank you for your feedback and your 5-star rating!

Rated 5 out of 5 stars

Two Young Men of Honor

Kenneth and David were exceptionally helpful and very professional during the entire journey.

3 April 2025
Tower Loan - Houston logo

Reply from Tower Loan - Houston

We're glad to hear that Kenneth and David were able to assist you professionally and effectively. Your positive feedback is greatly appreciated. Thank you for choosing our services!

Rated 5 out of 5 stars

Very good service

Very good service very nice and transparent and thorough.

26 March 2025
Tower Loan - Houston logo

Reply from Tower Loan - Houston

Thank you for the positive feedback! We're glad to hear you found our service to be transparent and thorough. Your satisfaction is our top priority. We look forward to serving you again in the future.

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