Tower Loan - Cullman Reviews 18

TrustScore 4.5 out of 5

4.5

2132 2Nd Avenue Nw, 35058 Cullman, AL, US


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See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience at Tower Loan in Cullman, AL! Kayla, and the rest of the staff, were super friendly, knowledgeable and helpful in explaining my loan options. I would recommend Tower Loan for... See more

Company replied

Rated 5 out of 5 stars

Great service and answered all questions well and I would refer all my friends to shop with them great customer service was not there long at all everyone there was friendly that I talked to GREAT JOB... See more

Company replied

Rated 4 out of 5 stars

Everyone was very nice and they had everything ready when I got there the process only took a few minutes. I’ve done business with tower loan in the past and will do so in the future if necessary. Goo... See more

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Tower Loan - Cullman

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 2132 2Nd Avenue Nw, 35058, Cullman, AL, United States

  • 256-255-5570

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
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Rated 5 out of 5 stars

I told them what I could do and not…

I told them what I could do and not do.And they work with me and it was great

4 April 2026
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Reply from Tower Loan - Cullman

We're happy to hear that we could accommodate your needs. Thank you for sharing your positive experience with us; we appreciate it.

Rated 5 out of 5 stars

Fast and very personable !!!

Fast and very personable. I definitely recommend these guys. Thanks again!!

27 March 2026
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Reply from Tower Loan - Cullman

Thank you for sharing your positive experience with Tower Loan. We appreciate your recommendation and kind words about our service.

Rated 5 out of 5 stars

5 Star VIP Experience

I had a great experience at Tower Loan in Cullman, AL! Kayla, and the rest of the staff, were super friendly, knowledgeable and helpful in explaining my loan options. I would recommend Tower Loan for all your personal financial needs! Ten out of ten!

18 February 2026
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Reply from Tower Loan - Cullman

Thank you for your review, Julie! We appreciate your kind words about Kayla and our team's service.

Rated 4 out of 5 stars

They are very polite and professional.

They explained the paperwork very well. They was very understanding in the time of financial hardship.

8 November 2025
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Reply from Tower Loan - Cullman

Your positive feedback means everything to us. We appreciate your understanding during financial hardship and are pleased our team helped you.

Rated 5 out of 5 stars

Well they are always friendly to me and…

Well they are always friendly to me and always there to help me. The people that work there are eager to help me and the atmosphere is calming.

4 November 2025
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Reply from Tower Loan - Cullman

Thank you for your review, Bonnie. We appreciate your kind words about our friendly team and calming atmosphere.

Rated 5 out of 5 stars

Staff is always courteous and helpful

Staff is always courteous and helpful. Pleasant experience

16 September 2025
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Reply from Tower Loan - Cullman

We deeply cherish your feedback about our courteous and helpful staff. Your pleasant experience means everything to us.

Rated 5 out of 5 stars

Just the personalized feeling that you…

Just the personalized feeling that you get while you’re there. Never had a bad experience with tower loan.

13 September 2025
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Reply from Tower Loan - Cullman

We are excited to hear about your personalized experience with Tower Loan. We appreciate your continued trust in us.

Rated 5 out of 5 stars

They are always so polite and helpful.

They are always checking with you to see if they can help.

12 July 2025
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Reply from Tower Loan - Cullman

Thank you for the 5-star rating! We're glad to hear that our proactive approach to customer service is appreciated. We strive to always be there for our customers. Thanks again for your feedback!

Rated 5 out of 5 stars

Bo always is the man

Bo always is the man ! Always comes thrus! And if he can’t he is honest with you !

11 June 2025
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Reply from Tower Loan - Cullman

We're glad to hear that you've had positive experiences with our team, especially with Bo's honesty and reliability. Your feedback is greatly appreciated. Thank you for the 5-star rating!

Rated 5 out of 5 stars

A good company

A good company
Friendly helpful workers
They always help me when I need it most.
Thanks Tower loans!

26 April 2025
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Reply from Tower Loan - Cullman

Thank you for the positive feedback! We're glad to hear that our team has been able to assist you when you needed it. Your satisfaction is our priority at Tower Loan. Thanks again for your kind words!

Rated 5 out of 5 stars

They are there when I need them

They are there when I need them . Good service.

19 April 2025
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Reply from Tower Loan - Cullman

We're glad to hear that our service has been there for you when you needed it. Your positive feedback is greatly appreciated. Thank you for choosing us!

Rated 5 out of 5 stars

The staff was very friendly and the…

The staff was very friendly and the loan application process was easy.

28 March 2025
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Reply from Tower Loan - Cullman

Thank you for the positive feedback! We're glad to hear that you found our staff friendly and the loan application process easy. We strive to provide a seamless experience for our customers. Your satisfaction is our top priority.

Rated 5 out of 5 stars

Friendly and respectful

Great service and answered all questions well and I would refer all my friends to shop with them great customer service was not there long at all everyone there was friendly that I talked to GREAT JOB KEEP UP THE GREAT WORK!!!!!!!!!!!😊😊😊😊

19 February 2025
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Reply from Tower Loan - Cullman

Thank you for the fantastic review and your kind words about our service. We're glad to hear that you had a positive experience and found our team to be friendly and helpful. Your recommendation to friends is the highest compliment we could receive. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Brody and Bo

Brody and Bo, well really all the staff are always great! Very helpful and knowledgeable. Got me in and out of there and took care of my needs.

19 February 2025
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Reply from Tower Loan - Cullman

Thank you for the 5-star rating! We're glad to hear that our team, including Brody and Bo, were able to assist you efficiently and effectively. Your positive feedback is greatly appreciated.

Rated 4 out of 5 stars

Everyone was very nice and they had…

Everyone was very nice and they had everything ready when I got there the process only took a few minutes. I’ve done business with tower loan in the past and will do so in the future if necessary. Good people

14 February 2025
Tower Loan - Cullman logo

Reply from Tower Loan - Cullman

Thank you for your positive feedback. We're glad to hear that our team was able to provide you with efficient service. Your continued trust in Tower Loan is greatly appreciated. We look forward to serving you again in the future.

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