So far customer service has been good.
Company replied
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See what reviewers are saying
The professionalism that your staff extended to me in making the loan request for me.
Company replied
Employees are very knowledgeable,friendly and lots of patience with customers
Company replied
Wonderful people to deal with great experience
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Columbus
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
1920-11 Hwy 45 North, 39705, Columbus, MS, United States
- 662-240-1352
4.1
Great
9 reviews
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Reply from Tower Loan - Columbus
We greatly appreciate your positive feedback about our customer service at Tower Loan.
Tower Loan make dreams come true.
The professionalism that your staff extended to me in making the loan request for me.
13 September 2025
Reply from Tower Loan - Columbus
Thank you for taking the time to share your experience. We are honored that our staff's professionalism helped make your dreams come true.
Reply from Tower Loan - Columbus
Thank you for your positive feedback! We're pleased to hear that you found the process quick and easy. Your satisfaction is important to us, and we look forward to serving you again.
Employees are very…
Employees are very knowledgeable,friendly and lots of patience with customers
11 June 2025
Reply from Tower Loan - Columbus
Thank you for the 5-star rating! We're glad to hear that our team's knowledge and patience made a positive impression on you. Your feedback is greatly appreciated.
Reply from Tower Loan - Columbus
We're glad to hear you had a great experience and found our team wonderful to deal with. Your positive feedback is much appreciated. Thank you for choosing us!
Reply from Tower Loan - Columbus
Thank you for the positive rating! We're glad to hear that you feel supported by our services. We strive to assist our customers in the best way possible. Your feedback is greatly appreciated.
Management very unprofessional
I had done business with this company for several loans over the last few years. Never missed a payment or been late. I needed to get a small loan to pay my property taxes on time. While I was waiting one of the employees was on the phone trying to get a customer to come in and make a payment. They had this customer on speaker phone so that everybody could hear. He made it clear that he received his money on the 20th of the month and would be in then. They kept putting pressure on this man to come in and pay to keep from being reported as late. He kept telling them that when he got his check, he would be in. This went on and on until they convinced him to increase the amount of his loan to get his current one up to date. Then they ask me for proof of income and said that I could go to my bank and get a print out. Now I have done business with them for over 5 years and have a credit score of 730. I told them never mind, if I had to drive to the bank, I would get it there. I also told them that I didn't like the way they did business. A couple of weeks later, I got a letter that a loan request had been refused because I was unable to verify income. These people are a joke.
14 February 2025
Unprompted review
Reply from Tower Loan - Columbus
We're sorry to hear about your recent experience. We value all our customers and their privacy, and we apologize if this was not reflected during your visit. We also understand the inconvenience you faced regarding income verification. We're continually working on improving our services and your feedback is crucial in this process. Thank you for sharing your concerns.
Friendly staff
8 March 2025
Reply from Tower Loan - Columbus
Thank you so much for the kind words and review. We aim to provide the best customer service possible.
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