Tower Loan - Columbus Reviews 

15
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TrustScore 4.5 out of 5

4.4

1920-11 Hwy 45 North, 39705 Columbus, MS, US

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Rated 5 out of 5 stars

Ms Delicia was very professional and patient walking me through the process. Thank You, Tommy Gant

Company replied

Rated 5 out of 5 stars

They treat me very nice they answer all of my question very nice all of people are there very sweet

Company replied

Rated 5 out of 5 stars

The staff was very friendly, helpful, and was able to give me what I needed at that time. They have always been there for me when I needed to borrow a little money.

Company replied


Company details

  1. Loan Agency
  2. also in
  3. Car Finance and Loan Company
  4. Financial Institution
  5. Mortgage Lender
  6. Non-Bank Financial Service

About Tower Loan - Columbus

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 1920-11 Hwy 45 North, 39705, Columbus, MS, United States

  • 662-240-1352

4.4

Excellent

TrustScore 4.5 out of 5

15 reviews

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4.4

All reviews

(15)

4,637 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service is FANTASTIC AND THE STAFF…

The service is FANTASTIC AND THE STAFF IS SO GREAT COULD NOT ASK FOR ANY BETTER

15 September 2026
Unprompted review
Tower Loan - Columbus logo

Reply from Tower Loan - Columbus

We sincerely value your kind words, Glynn. Fantastic service and a great staff are what we strive for daily. Thank you!

Rated 5 out of 5 stars

They treat me very nice they answer all…

They treat me very nice they answer all of my question very nice all of people are there very sweet

9 September 2026
Tower Loan - Columbus logo

Reply from Tower Loan - Columbus

We are glad to hear our team treated you well and answered your questions. Your kind words mean a great deal to us.

Rated 5 out of 5 stars

Ms Delicia was very professional and…

Ms Delicia was very professional and patient walking me through the process.

Thank You,
Tommy Gant

10 September 2026
Tower Loan - Columbus logo

Reply from Tower Loan - Columbus

We are thrilled to hear Ms. Delicia made your experience professional and smooth. Thank you, Tommy!

Rated 5 out of 5 stars

Quick and easy

Fast process

11 July 2026
Tower Loan - Columbus logo

Reply from Tower Loan - Columbus

We are happy to hear the process was quick and easy. We appreciate your feedback, AriesGirl!

Rated 5 out of 5 stars

The staff was very friendly

The staff was very friendly, helpful, and was able to give me what I needed at that time. They have always been there for me when I needed to borrow a little money.

22 May 2026
Tower Loan - Columbus logo

Reply from Tower Loan - Columbus

We are honored to hear about your positive experience with our friendly, helpful staff at Tower Loan.

Rated 5 out of 5 stars

Tower Loan make dreams come true.

The professionalism that your staff extended to me in making the loan request for me.

13 September 2025
Tower Loan - Columbus logo

Reply from Tower Loan - Columbus

Thank you for taking the time to share your experience. We are honored that our staff's professionalism helped make your dreams come true.

Rated 5 out of 5 stars

Quick and easy process.

Quick and easy process.

19 August 2025
Tower Loan - Columbus logo

Reply from Tower Loan - Columbus

Thank you for your positive feedback! We're pleased to hear that you found the process quick and easy. Your satisfaction is important to us, and we look forward to serving you again.

Rated 5 out of 5 stars

Employees are very…

Employees are very knowledgeable,friendly and lots of patience with customers

11 June 2025
Tower Loan - Columbus logo

Reply from Tower Loan - Columbus

Thank you for the 5-star rating! We're glad to hear that our team's knowledge and patience made a positive impression on you. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

They are here to help you in what you…

They are here to help you in what you need

11 April 2025
Tower Loan - Columbus logo

Reply from Tower Loan - Columbus

Thank you for the positive rating! We're glad to hear that you feel supported by our services. We strive to assist our customers in the best way possible. Your feedback is greatly appreciated.

Rated 1 out of 5 stars

Management very unprofessional

I had done business with this company for several loans over the last few years. Never missed a payment or been late. I needed to get a small loan to pay my property taxes on time. While I was waiting one of the employees was on the phone trying to get a customer to come in and make a payment. They had this customer on speaker phone so that everybody could hear. He made it clear that he received his money on the 20th of the month and would be in then. They kept putting pressure on this man to come in and pay to keep from being reported as late. He kept telling them that when he got his check, he would be in. This went on and on until they convinced him to increase the amount of his loan to get his current one up to date. Then they ask me for proof of income and said that I could go to my bank and get a print out. Now I have done business with them for over 5 years and have a credit score of 730. I told them never mind, if I had to drive to the bank, I would get it there. I also told them that I didn't like the way they did business. A couple of weeks later, I got a letter that a loan request had been refused because I was unable to verify income. These people are a joke.

14 February 2025
Unprompted review
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Reply from Tower Loan - Columbus

We're sorry to hear about your recent experience. We value all our customers and their privacy, and we apologize if this was not reflected during your visit. We also understand the inconvenience you faced regarding income verification. We're continually working on improving our services and your feedback is crucial in this process. Thank you for sharing your concerns.

Rated 4 out of 5 stars

Friendly staff

8 March 2025
Tower Loan - Columbus logo

Reply from Tower Loan - Columbus

Thank you so much for the kind words and review. We aim to provide the best customer service possible.

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