The customer service was great! Tailored to my needs and no pushy sales pitch, but several times informing me of my options. The manager and staff of the Alexandria office will keep me coming back for... See more
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The people was very helpful and informative. I appreciate them for helping me in a time of need.
Company replied
I had a wonderful experience with Tower Loan staff very nice ladies, I regret I didn’t take the offer for the 4500 now I wish I had taken it.
Company replied
The Staff was very helpful, gracious, and professional and great listener. Ms.Broudy.
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Alexandria
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
1260 Texas Ave, Ste A, 71301, Alexandria, LA, United States
- 318-445-9336
4.2
Great
15 reviews
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Most unprofessional and non caring…
Most unprofessional and non caring staff. They are rude and inconsiderate of issues people may have . Do not recommend at all !
29 April 2026
Unprompted review
Reply from Tower Loan - Alexandria
We regret to learn about your experience with our staff. Your concerns are important to us. Please contact us at (318) 445-9336.
Always friendly and professional
7 April 2026
Reply from Tower Loan - Alexandria
Your review is appreciated. We strive to maintain friendly and professional service for all customers.
Reply from Tower Loan - Alexandria
We sincerely value your feedback about our easy and fast service. Thank you for choosing Tower Loan.
The people was very helpful and…
The people was very helpful and informative. I appreciate them for helping me in a time of need.
3 April 2026
Reply from Tower Loan - Alexandria
We are grateful for your kind words about our helpful and informative team during your time of need.
Patiently with the customers
Very surprised when lady today me how much I could get and my rating
21 March 2026
Reply from Tower Loan - Alexandria
We are glad to hear about your positive experience with our patient customer service and helpful loan information.
The customer service began at the front counter!
The customer service was great! Tailored to my needs and no pushy sales pitch, but several times informing me of my options. The manager and staff of the Alexandria office will keep me coming back for all future financial needs.
21 February 2026
Reply from Tower Loan - Alexandria
We are utterly delighted to hear about your excellent experience with our Alexandria office team and their tailored service approach.
The Staff was very helpful
The Staff was very helpful, gracious, and professional and great listener. Ms.Broudy.
30 January 2026
Reply from Tower Loan - Alexandria
We are elated to hear our staff was helpful, gracious, and professional. Thank you for this wonderful feedback, Ms. Broudy.
Reply from Tower Loan - Alexandria
We are delighted to hear you find our team always there to help. Thank you for recognizing our great staff.
I had a wonderful experience with Tower…
I had a wonderful experience with Tower Loan staff very nice ladies, I regret I didn’t take the offer for the 4500 now I wish I had taken it.
12 November 2025
Reply from Tower Loan - Alexandria
Thank you for your review! We appreciate your kind words about our staff and wonderful experience at Tower Loan.
Politics
They are very friendly and they get you exact what you need. They Will very much take care of you.
14 November 2025
Reply from Tower Loan - Alexandria
Thank you for your wonderful feedback. We appreciate your kind words about our friendly service and commitment to meeting your needs.
Everything was prompt also the loan…
Everything was prompt also the loan person was very polite no long waiting period
27 August 2025
Reply from Tower Loan - Alexandria
We're happy to hear that you had a prompt and polite experience with us and that you didn't have to wait long. Thank you for your positive feedback!
Reply from Tower Loan - Alexandria
Thank you for your positive feedback! We're pleased to hear that you felt treated like family. Your satisfaction is important to us, and we look forward to serving you again.
Reply from Tower Loan - Alexandria
Thank you for your positive feedback. We're glad to hear that our associate was able to assist you effectively. We strive to provide excellent service and your review reaffirms the hard work we put in every day. Thanks for your kind words.
Reply from Tower Loan - Alexandria
We're glad to hear that you found our process to be fast and easy. Your positive feedback is much appreciated. Thank you for choosing our services!
Reply from Tower Loan - Alexandria
We're glad to hear that our staff was able to assist you effectively. Your positive feedback is greatly appreciated. Thank you for choosing our services!
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