Thank you for making it easy to order online and also make payment without hassles. To choose the product I want was easy and the clear communication while doing the purchase also helps. It was re-a... See more
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See what reviewers are saying
Website is easy to navigate Placing orders and check out with no fuss Excellent quality items, which came well packaged (part of my order was glass menorah oil cups) Pricing on items is not far... See more
Company replied
Would prefer whatsup communication rather than emails as emails are flooded with spam. Options to buy as a group to save on delivery costs would be appreciated as well and maybe if we can get dis... See more
Michelle provided me with excellent customer service. She is always friendly, courteous and an wonderful communicator. Her response to email queries are always very fast. Also, I love The Scriptures B... See more
Company replied
Company details
Written by the company
Touching His Hem was founded in 2019, with the first edition of the It’s Time Calendar. Malachi 3:20 speaks of healing in His wings - the word for wings is canaph in Hebrew. This word can either mean wings or corner and when I was just starting out with Touching His Hem, I envisioned the corner of Yeshua's garment with His tzitzit attached and the anointed white and blue threads tightly wrapped around my hand. I felt a quickening in my Spirit, seeing the desire of our Father in Heaven for us to sit at His feet, touching His hem and receiving what He has for each one of us. From this position, we are able to grow in intimacy with our Yeshua, the Word. Growing in intimacy with Him and falling in love with His ways is what leads us to truly being able to sh’ma and walking in the steps that He has ordered for us. My heart’s desire for this platform was to create, make and sources resources and tools for Believers who desire to meditate on the Father’s Word daily. My hope is for people to step onto YHVH’s ancient Paths as in Jeremiah 6:16, choosing to walk in His ways and walking in unity with Israel and our Jewish brothers and sisters. At Touching His Hem we believe that “all scripture is God-breathed and is valuable for teaching the truth, convicting of sin, correcting faults and in right living; thus anyone who belongs to God may be fully equipped for every good work.” 2 Timothy 3:16 – 17 CJB The products that are available on our online store, we trust, will enhance your searching of the Word, your understanding of who your Heavenly Father is and His Son, our glorious Messiah, Yeshua, to bring you into perfect step with His ancient ways and His Holy nation of Israel. All our products are hand selected, with in-depth consideration of how these stories, teachings and resources align with Scripture and how they may bring increased revelation, encouragement and understanding to everyone. Above all – no matter which resources you use, books you may read and teachings you study, we encourage you to TEST everything according to the Holy Scriptures. We trust that you will be blessed as you seek after your Father’s will for your life through the gift of the Word.
Contact info
Newlands, 7700, Cape Town, South Africa
- +27 21 3004844
- michelle.moller@touchinghishem.eu
- touchinghishem.eu
4.7
Excellent
215 reviews
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Wonderful product!
Wonderful product!! Excellent quality and also friendly service. Definitely recommend them to buy your Cepher from 🙏🥰
9 September 2026
Reply from Touchinghishem
Thank you for your ongoing support, Albert!
Quick and efficient response on orders
25 August 2026
Reply from Touchinghishem
Thank you so much for your support, Manda.
Thank you for making it easy to order…
Thank you for making it easy to order online and also make payment without hassles. To choose the product I want was easy and the clear communication while doing the purchase also helps. It was re-assuring that the parcel could be tracked and that one is kept informed about the process until the parcel was received. Thank you.
18 August 2026
Excellent service with a personal touch…
Excellent service with a personal touch and an order beautifully packaged.
12 August 2026
Reply from Touchinghishem
Thank you so much Marda - I so appreciate your support!
Easy to place orders and service…
Easy to place orders and service excellence from the crew . Michelle was most helpful when I requested to increase my order and pay and still have the additional item shipped together with my first order.
18 July 2026
Reply from Touchinghishem
Thank you so much for your wonderful review - it is such a blessing to have your support!
I haven’t received my order so I’m…
I haven’t received my order so I’m worried now that you asking me for my feedback?
14 June 2026
Reply from Touchinghishem
Hi Alexa - we sent you a WhatsApp and then an email explaining that we were still waiting on our stock to arrive. You have now received your order. Please would you update your review, as we did make contact with you to ensure you were informed. Many thanks for your order and support of this small business.
Love the TouchingHisHem guides
Well laid out guideline and was easy to read and understand.
21 April 2026
Reply from Touchinghishem
Thank you for sharing the feedback Rennier.
Reply from Touchinghishem
Thank you Kyla - I am so happy to hear that!
What made my experience great
What made my experience great, is the fact that while the war in Israel and Iran is still on, you kept me up to date with my parcel. I was worried (paying that amount of money for my Cepher) that the war might kept me from getting it. Michelle here in South Africa kept me up to date and I was SO glad to get it on Tuesday! Thanks for an always friendly service and neat packaging!! May YHVH Bless your work getting the truth to everyone!
28 April 2026
Reply from Touchinghishem
I am so blessed we could get it to you so smoothly Hetty! Blessings and thank you for your support.
Good service, but...
It is good to have certain items available locally, but the courier costs, even before rising fuel prices, are exorbitant. The free items recently obtained made for good reading, with certain reservations.
As Natzarim, we follow Scripture, not the tradition of man. Many of the items available are regrettably only traditions of men. This creates the wrong impression of Yeshua, our salvation and Messiah. He condemned those traditions and it eventually cost him his life.
12 April 2026
Reply from Touchinghishem
Shalom Hein,
Thank you for taking the time to share your feedback. I appreciate both your support of locally available resources and the concerns you have raised.
With regard to courier costs, I understand that delivery fees can feel high. Touching His Hem is a small, independently run store that I manage on my own alongside a full-time job. Because of this, I do not have access to the large-scale courier discounts that bigger retailers benefit from. I have, however, worked carefully to keep this as accessible as possible, and currently offer a flat rate of R100 for door-to-door delivery. This is set at the lowest point, despite the fuel increases, that still allows me to run the store sustainably while continuing to serve customers with care.
Thank you also for engaging with the free resources. They are shared as a gift, with the intention of encouraging deeper reflection and drawing people closer to the Word.
I hear your perspective regarding traditions, and I respect your conviction to follow Scripture faithfully, which I do too. The items I choose to stock are selected with care and with the intention of supporting understanding of the biblical narrative and the person of Messiah. For many, these serve as visual and practical tools that point back to Scripture rather than replace it.
At the same time, I recognise that people approach these matters from different perspectives, and I honour that each person must walk according to their own conviction before Abba.
Thank you again for your feedback. It is always valuable to understand how people are experiencing the store and the resources provided.
May Abba guide and bless you as you continue to seek Him.
Blessings and shalom,
Michelle
Reply from Touchinghishem
Shalom Jacques,
Thank you for your message. I am truly sorry that you are disappointed with the tallit you received. That is never the experience I want for anyone who supports Touching His Hem.
Thank you for your engament over WhatsApp and for chatting with me to get this resolved. As discussed, I have removed the product from the site while I source something more fitting. We apprecaite your support and value your feedback.
Blessings,
Michelle
Your company went way and beyond to get…
Your company went way and beyond to get my Hebrew calendar to me in Zimbabwe. Thank you so much.
14 March 2026
Reply from Touchinghishem
Thank you Susan, it is always a pleasure!
Reply from Touchinghishem
Thank you so much Jo-Dee
Always professional kind and helpful
Always professional kind and helpful. Can recommend Touching His Hem
5 March 2026
Reply from Touchinghishem
Much appreciated, Mareli!
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