Totsbots have been bought by Peejamas. I placed an order and am missing an item from the delivery. I've emailed twice the company twice but got no response and there seems to be no other way to contac... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We bought a few items from Tot Bots. The delivery and service were excellent. Unfortunately the biodegradable nappy liners gave my son nappy rash - liquid doesn't appear to go through/isn't soaked aw... See more
Company replied
Bought to be used as night nappies for my nearly 3 yr old who we still potty training.I have used them before so was confident purchasing them. You need to wash them few times before use for them to a... See more
Company replied
Amazing customer service.ordered as part of local council scheme ,the code wouldn't work but customer service very kindly put it through manually and delivered it before the due date. Only downside... See more
Company replied
Company details
Written by the company
Award winning reusable nappies, made in the UK. Making the world a fluffier place to pee in since 2001.
Contact info
259 Summerlee Street, G33 4DB, Glasgow, United Kingdom
- +44 141 774 6437
- hello@totsbots.com
- totsbots.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely nappies
Lovely nappies. Wash really well and so pretty! Super quick delivery and great instructions and vouchers inside. I love that they are made using recycled plastic bottles! Think my son likes them too.

Reply from TotsBots
Nappies Leaked after a short period.
Nappies Leaked after a short period.
We made the purchase of the set as we wanted to try and stay away from the disposable nappies but after 2 - 3 weeks they started leaking. we tried all the tests that Totsbots asked, but in the end had to return the set for a refund.
Such a shame as we really dislike the reusable nappes.

Reply from TotsBots
Amazing customer service
Amazing customer service.ordered as part of local council scheme ,the code wouldn't work but customer service very kindly put it through manually and delivered it before the due date. Only downside is the poppers on a few of the day to night pads came off after first wash. But Customer service sent a prepaid bag to send them back to be repaired!
Not 100 percent leak or poonami proof but would highly recommend and hope to get size 3 next !

Reply from TotsBots
Beautiful prints
Beautiful prints, excellent range of products and they're tough wearing and easy to wash. We use the night nappies with no leaks, the wrap can then be used for a day nappy with the inserts clicked in and the other day nappy dries quickly and is soft and comfortable on baby.
Great product and great customer…
Great product and great customer service- only suggestion would be to include more information on leaflet (ie how ro use/wash etc)
My order arrived in good time and in…
My order arrived in good time and in eco packaging. All items arrived in great condition.
Bamboozle night time nappy
I’ve been looking for a leak proof re-usable night time nappy for ages and after recommendation from a friend I took the plunge and tried the Bamboozle night time system. I’m never going back! No leaks, baby sleeps through and no hint of nappy rash. Couldn’t be happier, would recommend
Great but long drying time
The all in one nappies are really good, less bulky than Bambino Mios, however take about 4x the drying time. In my flat, they took longer than a day and a night, whereas Bambinos take around 4 hours. They are great, but good to know about drying as you would obviously need to buy an extra day's worth of nappies as they take over 24 hours to dry.

Reply from TotsBots
Magic potion does not clean at all
The magic potion is the only powder I've ever used that did not clean the nappies one bit. They absolutely stunk and made our entire flat stink when they were drying, so I quickly shoved them back in the wash with bio powder at 60°, which is needed and recommended by NHS for cleaning bodily fluids. Would not recommend the powder, or cleaning at 30° at all, and the "antimicrobial technology" clearly does not work.

Reply from TotsBots
Great quality swim nappy
Really lovely, high quality swim nappy - excellent fit and ideal for taking my baby swimming. I will definitely be buying the next size up when needed. Brilliant customer service and dispatched quickly!

Reply from TotsBots
Absolutely amazing customer service
Absolutely amazing customer service, I couldn't have asked for a more friendly and helpful company to deal with. My daughter loves her all in ones, a very happy customer ☺️

Reply from TotsBots
Brilliant so far first day of use and…
Brilliant so far first day of use and delighted we have a super clean baby and a mostly clean high chair 😁😁

Reply from TotsBots
A fantastic idea to reduce nappy waste…
A fantastic idea to reduce nappy waste and a great philosophy to provide a modern solution to the previous nappy designs. I had a technical issue with the website trying to place an order (my fault, not the website) and this was sorted perfectly within the hour. 5 stars is not enough!

Reply from TotsBots
Excellent!
Excellent! Have purchased many items. Easy to use, wash and reuse. Had a fault with a couple of the poppers, was sent replacements and pre_-paid envelope to send faulty items back for fixing. Excellent communication with them on this too.

Reply from TotsBots
I was very happy with the items I…
I was very happy with the items I ordered for my daughter who is expecting her first child in August. When baby is born Ivwill be ordering a bigger pack of nappies. My daughter is nappy happy now! 😉

Reply from TotsBots
Causes nappy rash, too bulky under clothes worse than £5 Aldi reusables
I spent over £200 on tots bots in advance after reading all the good reviews. I was looking for something eco friendly and to save the pennies in the long run. However I'm frustrated that I didn't only by a single starter/test kit because I had to buy a different brand to replace them. Infact I hate totsbots nappies so much I went back to disposables in the meantime ( we were using disposables until he reach 9lbs). I've mostly bought totsbots bamboozle/peanut night and day system but also a single all in one. I personally prefer the all in one. I find it's slimmer fitting (meaning you don't have to go a dress size up which I didn't realise was a common issue with cloth nappies) and it actually is more absorbent somehow. I find with the bamboozle/peanut system both day and night he is always sopping an hour later and has occasionally had leaks with the night system after two hours. For me that wouldn't be so much of an issue except the pad remains wet at the top meaning hes sitting in damp and so has caused him really bad nappy rash. Something he never had in disposables. As for the wraps I find that I have to change the wrap on every change as the pads move to the side slightly when wet and so he ends up partly pooing on the wrap which won't come off with baby wipes.
Personally I wouldn't recommend these and would either stick with Aldi or Bambino Mio who do a stay dry top layer.

Reply from TotsBots
Love the Tots Bots all in one nappy
Love the Tots Bots all in one nappy. They’re soft, easy to use and wash, there is no stuffing nappies and baby hasn’t had any leaks. The patterns are super cute too. My only con would be that they take longer to dry than my other all in ones but I still give them 5 stars :-)
Great products but it took over 2 weeks…
Great products but it took over 2 weeks to receive it all.

Reply from TotsBots
Excellent nappies
Excellent nappies, so soft and colourful. They were really easy to clean and would definitely recommend them to other parents.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







