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Rated 1 out of 5 stars

Totsbots have been bought by Peejamas. I placed an order and am missing an item from the delivery. I've emailed twice the company twice but got no response and there seems to be no other way to contac... See more

Rated 3 out of 5 stars

We bought a few items from Tot Bots. The delivery and service were excellent. Unfortunately the biodegradable nappy liners gave my son nappy rash - liquid doesn't appear to go through/isn't soaked aw... See more

Company replied

Rated 5 out of 5 stars

Bought to be used as night nappies for my nearly 3 yr old who we still potty training.I have used them before so was confident purchasing them. You need to wash them few times before use for them to a... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service.ordered as part of local council scheme ,the code wouldn't work but customer service very kindly put it through manually and delivered it before the due date. Only downside... See more

Company replied

Company details

  1. Shopping & Fashion

Written by the company

Award winning reusable nappies, made in the UK. Making the world a fluffier place to pee in since 2001.


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Lovely nappies

Lovely nappies. Wash really well and so pretty! Super quick delivery and great instructions and vouchers inside. I love that they are made using recycled plastic bottles! Think my son likes them too.

13 July 2022
TotsBots logo

Reply from TotsBots

Thank you so much Daisy! Team TB x

Rated 2 out of 5 stars

Nappies Leaked after a short period.

Nappies Leaked after a short period.

We made the purchase of the set as we wanted to try and stay away from the disposable nappies but after 2 - 3 weeks they started leaking. we tried all the tests that Totsbots asked, but in the end had to return the set for a refund.

Such a shame as we really dislike the reusable nappes.

1 July 2022
TotsBots logo

Reply from TotsBots

Hi,

Thanks for taking the time to leave a review. We are so sorry that we couldn't get our nappies to work for you but we really do appreciate you trying all of our hints and tips.

Tots x

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service.ordered as part of local council scheme ,the code wouldn't work but customer service very kindly put it through manually and delivered it before the due date. Only downside is the poppers on a few of the day to night pads came off after first wash. But Customer service sent a prepaid bag to send them back to be repaired!

Not 100 percent leak or poonami proof but would highly recommend and hope to get size 3 next !

28 June 2022
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Reply from TotsBots

Thank you so much for your lovely review, we really appreciate you taking the time! Team TB x

Rated 5 out of 5 stars

Beautiful prints

Beautiful prints, excellent range of products and they're tough wearing and easy to wash. We use the night nappies with no leaks, the wrap can then be used for a day nappy with the inserts clicked in and the other day nappy dries quickly and is soft and comfortable on baby.

21 June 2022
Rated 5 out of 5 stars

Bamboozle night time nappy

I’ve been looking for a leak proof re-usable night time nappy for ages and after recommendation from a friend I took the plunge and tried the Bamboozle night time system. I’m never going back! No leaks, baby sleeps through and no hint of nappy rash. Couldn’t be happier, would recommend

19 June 2022
Rated 4 out of 5 stars

Great but long drying time

The all in one nappies are really good, less bulky than Bambino Mios, however take about 4x the drying time. In my flat, they took longer than a day and a night, whereas Bambinos take around 4 hours. They are great, but good to know about drying as you would obviously need to buy an extra day's worth of nappies as they take over 24 hours to dry.

13 June 2022
Unprompted review
TotsBots logo

Reply from TotsBots

Hi Hannah,

Thanks for leaving a great review :)
They do take a bit longer to dry, if you turn them inside out about half way through the drying it can help speed up the drying time a bit.

Thanks again,

Tots.

Rated 1 out of 5 stars

Magic potion does not clean at all

The magic potion is the only powder I've ever used that did not clean the nappies one bit. They absolutely stunk and made our entire flat stink when they were drying, so I quickly shoved them back in the wash with bio powder at 60°, which is needed and recommended by NHS for cleaning bodily fluids. Would not recommend the powder, or cleaning at 30° at all, and the "antimicrobial technology" clearly does not work.

13 June 2022
Unprompted review
TotsBots logo

Reply from TotsBots

Hi Hannah,

Thanks for taking the time to leave a review, we're so sorry you didn't find the potion worked for you :(

Tots x

Rated 5 out of 5 stars

very good

very good, quick delivery

8 June 2022
TotsBots logo

Reply from TotsBots

Thanks for your lovely review! Team TB

Rated 5 out of 5 stars

Great quality swim nappy

Really lovely, high quality swim nappy - excellent fit and ideal for taking my baby swimming. I will definitely be buying the next size up when needed. Brilliant customer service and dispatched quickly!

8 June 2022
TotsBots logo

Reply from TotsBots

We are so glad you loved your swim nappy, have fun in the pool! Team TB

Rated 5 out of 5 stars

Absolutely amazing customer service

Absolutely amazing customer service, I couldn't have asked for a more friendly and helpful company to deal with. My daughter loves her all in ones, a very happy customer ☺️

8 June 2022
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Reply from TotsBots

Thank you so much for your lovely words, it is really appreciated! Team TB

Rated 5 out of 5 stars

A fantastic idea to reduce nappy waste…

A fantastic idea to reduce nappy waste and a great philosophy to provide a modern solution to the previous nappy designs. I had a technical issue with the website trying to place an order (my fault, not the website) and this was sorted perfectly within the hour. 5 stars is not enough!

7 June 2022
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Reply from TotsBots

Thank you so much, we hope your giftee loved their voucher! Team TB

Rated 5 out of 5 stars

Excellent!

Excellent! Have purchased many items. Easy to use, wash and reuse. Had a fault with a couple of the poppers, was sent replacements and pre_-paid envelope to send faulty items back for fixing. Excellent communication with them on this too.

6 June 2022
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Reply from TotsBots

Glad to be able to help! Thank you for your lovely review! Team TB

Rated 5 out of 5 stars

I was very happy with the items I…

I was very happy with the items I ordered for my daughter who is expecting her first child in August. When baby is born Ivwill be ordering a bigger pack of nappies. My daughter is nappy happy now! 😉

4 June 2022
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Reply from TotsBots

What a lovely gift, glad she loved them! Thanks, Team TB

Rated 2 out of 5 stars

Causes nappy rash, too bulky under clothes worse than £5 Aldi reusables

I spent over £200 on tots bots in advance after reading all the good reviews. I was looking for something eco friendly and to save the pennies in the long run. However I'm frustrated that I didn't only by a single starter/test kit because I had to buy a different brand to replace them. Infact I hate totsbots nappies so much I went back to disposables in the meantime ( we were using disposables until he reach 9lbs). I've mostly bought totsbots bamboozle/peanut night and day system but also a single all in one. I personally prefer the all in one. I find it's slimmer fitting (meaning you don't have to go a dress size up which I didn't realise was a common issue with cloth nappies) and it actually is more absorbent somehow. I find with the bamboozle/peanut system both day and night he is always sopping an hour later and has occasionally had leaks with the night system after two hours. For me that wouldn't be so much of an issue except the pad remains wet at the top meaning hes sitting in damp and so has caused him really bad nappy rash. Something he never had in disposables. As for the wraps I find that I have to change the wrap on every change as the pads move to the side slightly when wet and so he ends up partly pooing on the wrap which won't come off with baby wipes.

Personally I wouldn't recommend these and would either stick with Aldi or Bambino Mio who do a stay dry top layer.

29 May 2022
Unprompted review
TotsBots logo

Reply from TotsBots

Hi,
Thank you so much for leaving a review. We are so sorry to hear you are so disappointed in our nappies.
Issues with leaking its something that we can normally resolve with troubleshooting. I believe we have already had a brief email exchange, if you pop a reply back to that we can take a more detailed look at the fit and washing and hopefully resolve the fit issues and the nappy rash.

Thanks,

TotsBots x

Rated 5 out of 5 stars

Love the Tots Bots all in one nappy

Love the Tots Bots all in one nappy. They’re soft, easy to use and wash, there is no stuffing nappies and baby hasn’t had any leaks. The patterns are super cute too. My only con would be that they take longer to dry than my other all in ones but I still give them 5 stars :-)

22 May 2022

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