To The Hour Reviews 

135
•
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Nice products, good service and quick response. Quality is good, deducing one star for quality vs. price. Unfortunate that they don't ship abroad.

Rated 5 out of 5 stars

Peli Case comes as expected. The Foam inserts are clean cut, with precision. Having a dual soft and hard insert works really well with accomodating rigid bracelets and more adjustable straps, this... See more

Company replied

Rated 5 out of 5 stars

I ordered one month ago one pelicase for my watches. It was expansive but the product was very very good indeed. After 2 weeks I decide to order 2 other cases but I forget that TTH was using... See more

Company replied

Rated 5 out of 5 stars

I always liked and appreciated Peli Cases but now I love them thanks To The Hour! Superb quality and attention to detail. Don’t waste your money on overpriced leather bounded watch boxes that look pr... See more

Company replied

Company details

Written by the company

Peli watch cases.


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4.4

Excellent

TrustScore 4.5 out of 5

135 reviews

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4.4

All reviews

(135)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Nice products

Nice products, good service and quick response. Quality is good, deducing one star for quality vs. price. Unfortunate that they don't ship abroad.

29 March 2026
Rated 5 out of 5 stars

great case.

10 December 2023
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Reply from To The Hour

Thanks for taking the time to review, we're pleased you like your order!

Rated 5 out of 5 stars

Fast, good service

This item is perfect to travel with. The service is fast and it arrived before I thought it would.

1 December 2023
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Reply from To The Hour

Thanks Melanie, happy to hear you're pleased!

Rated 5 out of 5 stars

6 watch box

Great product with super fast delivery! Should have bought the 10 so now need another one.

24 November 2023
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Reply from To The Hour

Thanks for taking the time to review Garry, let us know if you need any further help with the second order.

Rated 5 out of 5 stars

Great quality, great service

I ordered a 10 watch case for my son and it was delivered really quickly. The case is sturdy and well made and will be a perfect Christmas gift. Very impressed with the quality and the speed of delivery.

1 November 2023
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Reply from To The Hour

Thanks Michelle, glad to hear you're happy with the order placed! We hope your son enjoys his new case.

Rated 4 out of 5 stars

Excellent product and fast delivery

Excellent product and fast delivery. However, I never received a confirmation/dispatch email for the order.

18 September 2023
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Reply from To The Hour

Glad to hear you like the product and thank you for the feedback... We will take this into account and look at why this wasn't sent to ensure better communication going forward!

Rated 1 out of 5 stars

The order was not dispatched in line…

The order was not dispatched in line with there shipping policy, and when question the customer survey said that I got the policy wrong.... its clear is said that shipping would be the same day, or next day if after a time. Not 4days late.... mist a birthday gift due to this. When I asked for this to be escalate to a manager a got no massage back.

One week later I received a message back from the manager today, saying they where on leave last week, covenant, shame there first point of contact did not say the escalate person is on leave.

The manager also asking me In a email to bullet point the parts of there delivery policy where I fill they failed on..... company is a joke... do not buy for them, if you value customer service.

6 August 2023
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Reply from To The Hour

Sorry to hear you were disappointed with the service David, we did try our best to resolve the issue.

We have taken into account your feedback in an effort to provide better service going forward.

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