TØTE Reviews 

I really like my tote bag! The color and material are just my taste, and I really like how practical it is. It's just as good when you're out shopping as it is for a day at the beach - simply a bag that you can use for most things.

The only downside was actually my own fault, because I thought I had ordered the model with a zipper and adjustable shoulder strap. But apart from that, I'm super happy with the bag!

Great sturdy bag I keep in my car for those moments when I realise I need a bag. Love the colour.

The bags are well presented on their website and easy to order. Once ordered the delivery is very swift.

2026-08-19 - Update

Team Tøte - thanks for your reply! My issue was not whether or not I have to pay for my return! My issue is that it’s impossible to reach your support team to get guidande on how to return the goods! I have now e-mailed you three times and filled out a contact form. Still no reply or information on how to process the return. What else do I have to do?


Jag beställde två väskor och önskar endast behålla den ena väskan. Det är besvärligt att hitta information om returpolicy och när jag fann den får jag inget svar. Jag skrev mitt första email om att jag önskade en returetikett den 8 augusti och sen ytterligare ett mail den 12 augusti men inget svar. Under samma tid har jag däremot fått två mail från Tøte där de önskat feedback på sina produkter!

Can't find a better company for bags.

The value for the price of Tote bags might be unequaled.

I've placed multiple order with them and even though I've had issues with wrong product; quality issues; the support team has helped me out with a new bag in exchange.

I will continue to purchase from them and recommend them as you literally cannot beat them for what they provide.

Good job guys!

The bags and laptop sleeve are extreme good quality at a sharp price, love the design. The fast shipping is insane, ordered in the evening and next morning it already arrived.

Great service! Fast delivery. Props to the helpdesk, really helpfull, 10 out of 10. Really happy with the products.

I got a Tote SIV bag for my birthday. Unfortunately the handle broke when I used it for the first time, but the customer service was really great and I immediately received a new one!

Yesterday I placed an order and, immediately after receiving the order confirmation email, I requested to change the colour, but I received no reply. There was no option to cancel the order. About an hour later I sent an email requesting cancellation of the order, and I never received a reply to that either. Very poor customer service, practically non-existent. Strangely, they replied after the package had already been sent. I asked them who would cover the return shipping costs, and then they disappeared.

***

Thank you for your reply, but unfortunately I do not accept what you have written. My first email requesting a modification to the order was sent just one minute after I received your order confirmation.

Furthermore, you are not respecting the fundamental right of every customer, as is standard practice everywhere, to cancel an order before the package has been dispatched. In my view, this demonstrates nothing but bad faith on your part.

I ordered the terracotta Tøte bag after seeing a friend's and am really delighted with the quality and style. Really cool and relaxed look and the colour is gorgeous and goes well with my smart casual linen summer wardrobe. I also liked the ease of ordering and speed of delivery. I would definitely buy again as there are so many delicious colours to choose from.

The Tote bag arrived really quickly. Beautifully made and top quality material in a colour I love. It is incredibly hard-wearing and really roomy inside. The extra long strap is great as it means I can wear it as a body bag. Would totally recommend this bag and company who make them.

Such a poor quality on the Siv bag! Outside alright but bad finishing and the lining and zipper feels so cheap! Bad return policy too. Very disappointed by this purchase. Social media branding is far too good for how bad the quality is. And it’s not a cheap bag! Don’t waste your money! 😞

I bought two "Tote" bags. One to give to my daughter for her twenty-fifth birthday and one for me because I was attracted to the advertisements on Instagram. My trust has been repaid because the "tote" bags are beautiful, trendy, robust but light, very spacious. My daughter is using it and she is super happy, I will use it soon but I already know that I will not be able to detach myself from it. Excellent product, excellent after-sales service. Highly recommended!!!!!

I’ve had my tote for just over a week and couldn’t be without it now! It’s stylish, great quality and large enough to fit everything in. Would highly recommend to everyone!

Excellent experience with the tote bag and quality of the fabrics. Love the style of the bag and design. My bags arrived safely and on time. I highly recommend this product.

I bought my Tote bag just for the holiday I’m on but I love the design, quality and utility so much, I’ll be using it a great deal

Great service. Very forthcoming with any help that i may have needed.
Quality and size are perfect. Happy customer.

Love my Tote bag - perfect size, quality material, several very useful compartments inside, and a very good price - absolutely perfect as my Man Bag. Goes everywhere with me now. Definitely goes up to 11

I had a small issue with my bag, and TØTE handled it quickly, professionally and with great kindness. They immediately offered a replacement and made me feel like a valued customer.

I’m very impressed with their service and would definitely recommend TØTE! ❤️

I was bought this bag for Christmas so it is only 8 months since I got it. It is by no means my daily driver, I use this as an occasional bag. The quality is terrible. The stitching on inside lining is really poor and frayed, it has come apart at the seems in the inside pocket so there is massive hole. The stitching in the ends of the zipper came apart so the zip pulled off and doesn't work. This bag was £40, for that I expect better. I don't have the heart to tell the person who bought it for me thy it is no good so soon. I would not recommend.

So in response to their response. This is why I am writing this review to warn others about wasting their money on poor quality. I can’t provide a reference number to prove I was a legitimate customer as I stated, it was a gift. I have videoed and taken photographs of the shoddy workmanship which I have posted on social media. Just avoid.