TotalSeven Ltd Reviews 44

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and communication from start to finish, highlighting the staff's helpfulness and positive attitude. Many people are over the moon with the quality of the products, which are often described as exactly as described and in perfect condition. Reviewers frequently mention super fast and prompt delivery, with items arriving well-packaged and offloaded with care. However, some customers also noted issues with missing parts or damaged items upon unpacking, even if the delivery itself was prompt. A few other people also felt that items were not new as described, arriving in old or dirty packaging.

What people talk about most

Product

Users describe positive interactions with product, consistently reporting that items are exactly as described... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the... See more

Service

Customers had positive experiences with service, often highlighting excellent communication from start to... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and speed of... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service and great communication from the start of my purchase to the end. I got 4 sun zip up tops and im absolutely over the moon with the quality. 2 of my friends have/are going to be buyin... See more

Company replied

Rated 5 out of 5 stars

Excellent communications. Good price for the item! Super fast delivery. I would definitely shop here again. And would recommend to all! Thankyou very much Adrian. Kind regards Andy. Five ⭐️⭐️⭐️⭐️⭐️👍�... See more

Company replied

Rated 5 out of 5 stars

Bought a model railway item from this seller and was very satisfied with the sales description, the product itself, value for money, prompt delivery and seller's communication. Could not have asked f... See more

Rated 5 out of 5 stars

Very happy with my Eglo Cirali 3 Blade 132cm Indoor Ceiling Fan with DC Motor LED Light and Remote. Great service from T7 - great communication, fast delivery, and well packaged. Will definitely use... See more

Company replied


Company details

  1. Wholesaler

Written by the company

Hi, I'm Adrian, founder of TotalSeven Ltd. Back in 2015, I started the business from a garage with a simple idea: to find amazing products at unbeatable prices and make them accessible to everyone. Today, TotalSeven specialises in sourcing premium excess stock, open-box, ex-display and end-of-line products from leading brands and retailers. This allows our customers to enjoy trusted names such as Apple, Samsung, De Longhi, LEGO and many more at significantly lower prices. Every product is carefully inspected before dispatch, ensuring it meets our quality standards and arrives exactly as described. Over the years, we've delivered more than 30,000 orders, earned over 12,700 customer reviews, and maintained 99.9% positive feedback as an eBay Top Rated Seller. We're proud to have served customers across the UK and beyond since 2015, helping people discover premium brands at better prices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Could not have asked for better service

Bought a model railway item from this seller and was very satisfied with the sales description, the product itself, value for money, prompt delivery and seller's communication. Could not have asked for better service!

23 April 2026
Unprompted review
Rated 5 out of 5 stars

A genuine review

A genuine review, this shop is extremely trusted, bought two Acer laptops, best pricing and the owner is very cooperative and friendly. I would recommend 100/100.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

I purchased two Gazebo’s from Total…

I purchased two Gazebo’s from Total Seven. They were delivered promptly, packaged well and off loaded with care.
Unfortunately these stayed packed for a few months after I Ruptured my Achilles tendon.
Now that I am able to undertake the assembly of the two Gazebo’s & on unpacking the first one, I notice that I was missing some brackets, and one corner was damaged.
I contacted Totalseven who immediately sent me replacement items, which were delivered with two days.
The after care service was excellent and I would highly recommend this company to anyone 10/10 👍
Not many companies go that extra mile and especially because it had been months after delivery that I raised the issues that I had.
Definitely will be recommending this company to friends & family .

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Adrian is excellent to deal with and…

Adrian is excellent to deal with and reliable, he sourced some furniture for me and delivered promptly as promised and the condition was excellent as was the service,
Thank you Adrian

1 March 2026
Unprompted review
TotalSeven Ltd logo

Reply from TotalSeven Ltd

Hi Richard,
Thank you very much for your kind words! I’m really glad you’re happy with both the furniture and the service.

All the best,
Adrian

Rated 5 out of 5 stars

Ordered an iPad Pro from TotalSeven…

Ordered an iPad Pro from TotalSeven last week and I am genuinely impressed! ✨ The ordering process was dead simple and delivery was quicker than expected. Everything arrived in perfect condition. Really happy with TotalSeven, will 100% be ordering again!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Iphone 17 Pro Max

Recently, I bought a new iPhone from Total Seven. It’s my second phone purchased from this company, and once again I’m very satisfied with my purchase.

I highly recommend Total Seven. Everything is always on time, the communication with the company is excellent, and all my questions are answered quickly and clearly. They also have a wide range of products to choose from, so I will definitely keep coming back in the future!

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with TotalSeven!

Fantastic experience with TotalSeven!

I recently purchased both an iPhone and a MacBook from TotalSeven and, to be honest, I was a bit nervous about buying such expensive items online. However, from the very beginning the communication and customer service were absolutely outstanding.

Adrian was incredibly helpful, responsive, and transparent throughout the entire process. All my questions were answered quickly, and I felt confident and reassured before completing the purchase.

The items arrived exactly as described, very well packaged and in perfect condition. The whole experience was smooth, professional, and trustworthy from start to finish.

I would highly recommend TotalSeven to anyone looking to buy electronics online. I will definitely be buying from them again!

8 March 2026
Unprompted review
TotalSeven Ltd logo

Reply from TotalSeven Ltd

Full Apple setup unlocked! 🍎🎉 I love seeing customers go all in and I’m so happy everything went smoothly for you. Thank you for the amazing review - see you next time!

All the best
Adrian TotalSeven

Rated 5 out of 5 stars

Really pleased with the garden…

Really pleased with the garden furniture very helpful service from start to finish we will definitely use them again

12 March 2026
Unprompted review
TotalSeven Ltd logo

Reply from TotalSeven Ltd

This made us so happy to read! 🪴 We know a garden set is a big purchase and we’re really glad it lived up to expectations. Enjoy your outdoor space!!! Thanks for the lovely review!

Rated 5 out of 5 stars

This company is absolutely brilliant……

This company is absolutely brilliant… my tv had blown unexpectedly and being disabled I need my tv for company day and night as I don’t get out very often… I got in touch with Adrian who was fantastic… I explained my situation to him and was told leave it with me… well I had someone turn up at my house with this fabulous 55” tv with in the hour … I do live close by but was not expecting the service I got … I’m so very grateful… what a lovely thing to do…. I would recommend Totalseven to anyone and it will definitely be the first place I go for anything else I may need in the future…. Thank you so much Adrian and your staff for all you do and sell absolutely amazing 🤩

20 February 2026
Unprompted review
TotalSeven Ltd logo

Reply from TotalSeven Ltd

Dear Ms Murby,

Thank you so much for your incredibly kind words - your review truly means a lot to me.

I completely understood how important having a TV was for you, and I’m just so glad we were able to help quickly and make things a little easier.

Wishing you all the very best
Adrian TotalSeven

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience from start to finish! The product was exactly as described, great quality, and arrived quickly. Very reliable service and excellent communication throughout. I’ll definitely be buying again. Highly recommended!

20 February 2026
Unprompted review
TotalSeven Ltd logo

Reply from TotalSeven Ltd

Hi Ewa 😊

Thank you so much for your lovely feedback! I’m really happy to hear the coffee machine arrived quickly and was exactly as described!

I truly appreciate your support and kind words. You’re very welcome back anytime - I’ll be more than happy to help again! ☕

Best regards,
Adrian TotalSeven

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish! The store offers a wide range of high-quality and affordable domestic items. The website is easy to use, checkout was smooth, and my order arrived quickly and well-packaged.

Excellent customer service as well, very responsive and helpful. Highly recommend for anyone looking for reliable home essentials!

20 February 2026
Unprompted review
TotalSeven Ltd logo

Reply from TotalSeven Ltd

Wow!!! thank you so much for such a thoughtful review! 🙏

I really appreciate you taking the time to share your experience. It means a lot to hear that everything from the website to delivery and customer service met your expectations.

Hope to deal with you soon Lukas

Best Regards
Adrian TotalSeven

Rated 5 out of 5 stars

Excellent item

Excellent item well pleased will use again

26 February 2026
Unprompted review
TotalSeven Ltd logo

Reply from TotalSeven Ltd

Thank you Thomas for business and your kind words!

Regards
Adrian TotalSeven

Rated 5 out of 5 stars

Excellent service

Excellent service, 5 star seller, thank you.

3 January 2026
Unprompted review
TotalSeven Ltd logo

Reply from TotalSeven Ltd

Thank you so much Fatou for your kind words! 🙌 We’re thrilled you had a great experience with TotalSeven. We appreciate your support and we can’t wait to serve you again!

Regards
Adrian TotalSeven

Rated 5 out of 5 stars

Very very good seller

Very very good seller, bought on Friday and received Saturday, I was skeptical at the price because it was a bargain, but the item is spot on very very happy, don’t hesitate to buy off this company!!

29 November 2025
Unprompted review
TotalSeven Ltd logo

Reply from TotalSeven Ltd

Hi Jack! I really appreciate you taking the time to share your experience! At TotalSeven, customer satisfaction is our top priority, and it’s great to hear we hit the mark. See you next time!

All the best
TotalSeven Team

Rated 5 out of 5 stars

Purchased a Cool box of EBay

Purchased a Cool box of EBay. It is as described and was competitively priced. Communication from the seller was great keeping me informed of progress. Would buy from again.

4 August 2025
Unprompted review
TotalSeven Ltd logo

Reply from TotalSeven Ltd

This is exactly what we love to hear! Thank you so much for your support Troy!

Rated 5 out of 5 stars

Excellent product

Excellent product, very effective & configurable, controllable & can be monitored via your phone. Delivery was tracked & very fast. Sellers communication was 5 Stars throughout transaction, very high level of customer service provided.
Highly recommended seller!.. Look forward to doing business again.

23 April 2025
Unprompted review
TotalSeven Ltd logo

Reply from TotalSeven Ltd

Thank you for the fantastic review Andrew!
Hope to see you again soon!

All the best
Adrian TotalSeven

Rated 5 out of 5 stars

5***** product and service

Purchased a brand new, expensive, 4 piece garden set. The whole experience with Adrian has been nothing but exceptional. A beautiful set that is boxed for a great price. Adrian delivered a service that was way, way, beyond my expectations. A friendly and professional service with superfast free delivery. I would recommend Adrian, at Totalseven, to everyone. Amazing communication and a real pleasure to deal with. 5 ***** service, 5* product and 5***** trusted seller. I would recommend to everyone. Thankyou

2 May 2025
Unprompted review
TotalSeven Ltd logo

Reply from TotalSeven Ltd

🎉 Genuinely, thank you Jennifer! We work hard to make every experience a great one, and hearing this from you makes it all worth it :)

See you soon!
Adrian TotalSeven

Rated 5 out of 5 stars

iPhone

Great experience buying an iPhone from this seller! The phone was exactly as described, packaged securely, and arrived on time. Communication was clear and friendly throughout. Highly recommend!

14 March 2025
Unprompted review
TotalSeven Ltd logo

Reply from TotalSeven Ltd

Thank you Matthew !So happy your new iPhone arrived safely and you’re loving it! That’s exactly the experience we aim for every time.! Thanks for choosing TOTALSEVEN.com! 🙌

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