Torro Funding Reviews 

1,104
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, professional, and quick to respond to questions regarding business funding and loans. Consumers genuinely appreciate the remarkably smooth and efficient process, noting that dedicated team members guide them patiently through every single step. However, some people mentioned encountering rude or unprofessional staff members who failed to communicate clearly and acted dismissively during the funding process. A few reviewers also experienced frustrating delays or a complete lack of response when trying to get timely assistance from different representatives. Others expressed disappointment regarding unclear guidelines and a perceived lack of transparency from certain coordinators.

What people talk about most

Service

Users describe positive interactions with service, highlighting responsive staff who guide clients smoothly... See more

Customer service

Customers had positive experiences with customer service, frequently praising attentive agents who answered... See more

User experience

Consumers find user experience to be positive, highlighting an unbelievably quick and easy process. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dani Shumway is the best! Dani Shumway has been the firm's contact for the past year and she has been always quick to respond, gives thoughtful advice, and is helpful when we need some financial scaff... See more

Company replied

Rated 5 out of 5 stars

Derek made things very simple. He spent time on a couple of extra phone calls so I could make sure I understood the consequences of various decisions, potential returns, etc., for things beyond the... See more

Company replied

Rated 5 out of 5 stars

Derek Phillips and Gauge Lawrence provided great service throughout the business funding process. Refer with confidence that they can help your clients gain access to capital to grow their business.

Company replied

Rated 5 out of 5 stars

A shout-out to Torro Funding and its staff, especially to Derek Phillips, who was truly professional in handling my case and needs. The process was fast and executed professionally. Also, Mr. Josh an... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. also in
  3. Alternative Financial Service
  4. Finance Broker
  5. Financial Institution
  6. Online Marketplace

Written by the company

Founded in 2015, Torro Funding is a Fintech direct funder that provides working capital to U.S.-based startups, small, and medium-sized businesses. Unfortunately, many entrepreneurs have been denied traditional funding by their banks. Many merchants turn to Torro because we think differently from banks. We consider several historical factors, and our decision is not solely based on credit. In as little as 24 hours, your existing business could receive up to $500,000 in funding to cover various expenses such as meeting payroll, purchasing inventory, consolidating outstanding debts, and expanding. Could your business benefit from some extra money in the bank? If so, fill out our quick and easy application at www.torro.com or call 1-866-858-2404. You’ll typically receive a pre-approval in under 24 hours.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 72% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,104)

153 reviews in the last 12 months

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Rated 1 out of 5 stars

MOST AWFUL COMPANY- Terrible experience with TAYLOR

BE CAUTIOUS!!!
They are extremely aggressive, and intimidating in the way they communicate. Instead of acting professionally, they harass people for money, pressure you constantly, and try to shame customers into paying by leaving negative reviews and talking badly on social media. That alone says everything about how they operate.

Their behavior is completely unprofessional and unethical. Rather than working with you or communicating respectfully, they resort to bullying and spreading negativity on social media if you don’t immediately comply with their demands. Especially Taylor, she is extremely awful—very unprofessional, dismissive, and clearly unprepared to handle her role properly. The lack of basic professionalism and respect was shocking.

I strongly recommend being extremely cautious. Honestly, don’t even consider doing business with this company unless you’re ready to deal with harassment and hostility instead of professionalism.

18 December 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Francesca, We take all concerns seriously and would like to clarify that we have no record of a customer interaction matching the details you've provided.

At Torro, we pride ourselves on providing professional and respectful service to all customers. We do not condone any form of harassment or bullying. Additionally, we do not engage in leaving negative reviews or posting on social media to shame customers.

We are committed to resolving issues in a professional manner and would welcome the opportunity to discuss any misunderstanding further to clear up any confusion.

Please feel free to contact us directly so we can address your concerns, as we do not have record of any interaction.

Rated 5 out of 5 stars

Josh Stapley and Zach Hale were awesome…

Josh Stapley and Zach Hale were awesome and super helpful. They made a stressful situation painless.

8 December 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hi Kelly! Thanks for sharing your experience with Torro, specifically Zach and Josh. They are a dream team thats for sure. Keep Torro in mind if you ever need any additional capital in the future!

Rated 5 out of 5 stars

It’s always a pleasure dealing with…

It’s always a pleasure dealing with Adam he takes care of me every time

12 December 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thanks for stopping by, Omar. We are happy to hear Adam is taking care of you. Torro will always be here for your business funding needs

Rated 3 out of 5 stars

No Response

I received three emails from different sales people and I responded to all three, and no response after that.

Update: I did receive an email from a Torro rep. Working on possible funding.

9 December 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hi Stephanie.

Thanks for writing in. After locating your file, it looks like the documents needed to get moving with underwriting were sent in yesterday morning. Typically, we ask clients to wait up to 24 hours as sometimes submission volume can fluctuate.

It looks like Gauge has been assigned to your file and will be reaching out to you today.

Thanks

Rated 5 out of 5 stars

Great Deal!!!

I have been dealing with Torro Funding for quite some time now. They have always looked out for my financial interest and have gotten me the best possible deal. Joshua Morales has been my guy from the beginning, guiding me through each & every step. With his help & guidance I was able to secure an amazing deal to close out 2025. Josh is the best!!!

11 December 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thanks for the review, Syed. Happy to hear josh has been treating you right all these years. As you know, Torro is always there if you are ever in a capital crunch!

Rated 5 out of 5 stars

Adam from Torro is an outstanding help

Adam from Torro is an outstanding help! He is very clear and very helpful with his services! Please know if it wasn’t for Adam I wouldn’t be in business with you guys! Thank you Adam for all your help and continue to be who are you which is truly amazing!

11 December 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thanks for the review, Karen. We are happy to hear that Adam is taking good care of your business. Keep his number saved in case you ever need capital in the future! Torro Funding is always here for you!

Rated 5 out of 5 stars

Adam is amazing to work with.

Adam was great to work with. He very responsive to messages and emails, answered all questions quickly and efficiently and did not waste any time getting our company the funding that we needed. We will work with Adam in the future. Thanks

10 December 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thank you for stopping by and sharing your experience with Adam and Torro Funding. Torro always has your back and Adam is just a phone call, text, or email away!

Rated 1 out of 5 stars

Horrible company

Horrible company , false advertisements , hard to get a hold of them
And super rude custmer service that will hang up on your face .

Wont recommend at all !!

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Was an easy process

Was an easy process. Was respectful and understood my goals

8 December 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Short and sweet, Samuel. Just like our funding process. Thanks for sharing with us. Torro is always here if you have capital needs in the future!

Rated 5 out of 5 stars

Marcus Sanchez and the whole team were…

Marcus Sanchez and the whole team were great. Explained everything and made it all understandable

4 December 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thanks for letting us know what a bang-up job Marcus is doing! We work hard to make the funding process as smooth as possible.

Rated 5 out of 5 stars

Joshua Morales

Joshua Morales, if you need some emergency funds, he is the guy who’s going to get you out of the hole, I applied for a loan yesterday and within few hours I got my loan approved, he even was able to get me approved for double of what I needed, his communication is amazing and he will be there throughput the entire process, I highly recommend him.

Btw this is not my first time working with Joshua, annd every single time the process is the same way.

3 December 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thanks for sharing your experience! Joshua has been with Torro Funding for over 10 years and is our most seasoned rep. Keep his number close in case you ever need working capital in the future!

Rated 5 out of 5 stars

Working with Devon Ogden and the team!

Working with Devon Ogden and the team at Torro was truly a breath of fresh air. They made the entire business funding process smooth, easy to understand, and completely stress-free. Devon walked me through every step with clarity and patience, ensuring I felt confident about the decisions being made.

What really stood out was how they went beyond the basics. The referrals they provided to help strengthen my credit score were incredibly helpful, and it showed that they were invested in my long-term success—not just the initial transaction. Even after everything was finalized, they continued to check in and make sure I received all the resources and support needed to give my business a solid financial restart.

If you’re looking to secure business funding with a company that values transparency, support, and real partnership, I highly recommend Devon and Torro. They exceeded my expectations in every way. Thanks Devon for everything!

3 November 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Jendayi, wow! Thanks for stopping in and sharing your experience with Devon and Torro. We hope you keep us in mind should you ever need additional funding in the future. Watching business owner succeed is what we do what we do. We are always just a phone call away!

Rated 5 out of 5 stars

Devon Ogden

Devon Ogden, was great he made it an quick and easy process

18 November 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hey Clayton. Thank you for letting us know what a great job Devon is doing. We strive to make every application for funding as quick and easy as possible. We are always here to help!

Rated 5 out of 5 stars

Richard was great!

Richard was great!! He’s always on point and time and get it done for us. Working capitol is what we needed

27 November 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thanks for the review. We love hearing that Richard helped your business in a time of need. Keep his number handy. Torro and Richard always have your back.

Rated 1 out of 5 stars

BEWARE

BEWARE: THEY WON'T LEAVE YOU ALONE. I HAVE UNSUBSCRIBED MULTIPLE TIMES. THEY JUST SWITCH THE EMAIL UNDER SOMEONE ELSE'S NAME. DO NOT EVEN FILL OUT FORM FOR INQUIRY

25 November 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hi Sam,

We’re truly sorry to hear about this experience and appreciate you bringing it to our attention. This is not the type of interaction we ever want anyone to feel they’ve had with Torro.

To clarify, we never intentionally “switch names” or continue contacting anyone who has opted out. Our system is designed to honor all unsubscribe requests immediately. If communication continued, it may have been due to one of two things:

Multiple submissions using different email variations (such as autofill or alternate inboxes),

Or a separate partner inquiry tied to the same information you originally provided.

Either way, you should not have continued receiving emails, and we sincerely apologize if that happened.

We’ve taken steps to ensure all contact from Torro to your email is fully removed, and we’re happy to double-check this for you directly if you reach out to our support team at support@torrofunding.com.

Your feedback matters, Sam. We never want anyone to feel bothered or overwhelmed when they’re simply trying to explore funding options, and we appreciate the chance to make this right. 866-858-2404

— Torro Funding
Solutions Driven. Results Proven.

Rated 5 out of 5 stars

Charlie has been great to work with

Charlie has been great to work with! He is always prompt friendly and stays on top of it! Thank you for all of your help and future help Charlie!

24 November 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hi Mylo! Thanks for the continued support and letting us know what a great job Charlie is doing. Torro Is always here to help your business in times of capital needs.

Rated 5 out of 5 stars

I was working with Joshua and I can’t…

I was working with Joshua and I can’t believe what great service he provided and how knowledgeable he is about the loan process. I would recommend him to anyone and I will definitely be working with him in the future for all my business lending needs.
P…

24 November 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Hey Patrick. Happy to hear your experience with Joshua was 1st class.Torro and Joshua are always here to help with any future funding needs should they arise!

Rated 5 out of 5 stars

Derek helped me in more ways than I…

Derek helped me in more ways than I could have asked for! Absolutely amazing!

21 November 2025
Unprompted review
Torro Funding logo

Reply from Torro Funding

Thanks for letting us know, Stephanie. Derek has been with us for quite some time and we are glad to hear he is putting his knowledge to use. Save his number. Torro is always here to help with any capital needs that may arise.

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