Ive bought many vapes from these guys over the years the zues arc the pax dr dabber ghost 2 and they all came quick and brand new in perfect condition what more can I say you need a vape check them ou... See more
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What made my experience so positive was I was emailing someone who works there and in typical old lady fashion, I can't find the email or his name but he was really nice, friendly and very helpful. N... See more
AMAZING COMPANY, GREAT PRODUCTS, AND SUPER FAST SERVICE! LOVE THEIR SELECTION FOR 510 CARTS! I USE THESE FOR SEVERE NAUSEA DUE TO MEDICATIONS I NEED TO SURVIVE, AND THEY'VE *ALWAYS* GOT GREAT QUALITY... See more
Great customer service from Nik at TVape. Will most definitely continue buying my Dr.Dabber products and whatever other accessories I might need from their site!
Company details
The TVape Advantage: Selection, Support, and Quality
Written by the company
- At TVape, we make it easy to find the perfect vaporizer with a wide range of devices from all the major brands—Zeus, Puffco, Utillian, Tronian, PAX, and more. Whether you’re just starting out or a seasoned enthusiast, our team is here to guide you before, during, and after your purchase, helping you choose the right device and accessories. We back every product with easy returns, reliable warranties, and responsive technical support, so you can shop with confidence. Our competitive pricing, price-matching policy, and dedication to quality make Tvape the go-to destination for vaporizer hardware. TVape – premium hardware, trusted brands, expert guidance, and an experience built around you.
Contact info
17-11 Progress Ave, M1P 4S7, Scarborough, Canada
- +1 855-234-8273
- cs@tvape.com
- torontovaporizer.ca
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Charged for a gift card
When it comes to the vape that I ordered I'm more than happy with it
The problem I have is at check out you guys decided to charge me $7.50 for a gift card unnecessarily that I did not want or need without my approval
I think a one-star review is fair
25 June 2026
Reply from TVape
Dear Customer,
Thank you for sharing your feedback, We’re glad to hear that you’re happy with the vape you ordered.
We would, however, like to clarify the concern regarding the gift card. The information in this review does not accurately reflect the transaction. The gift card was provided as a promotional bonus and was not charged to your payment method. We also shared the correct calculation and a detailed explanation with you by email, showing how the promotional amount was applied to the order total.
We understand how the line item may have appeared confusing at first glance, and we were happy to clarify this for you. We remain available to review the invoice with you in detail should you have any further questions.
Kind regards,
TVape Team
Great shop
I like companies that offer premium products at great prices with sales regularly Tvape is a great company no issues with any of my orders
25 June 2026
Had to exchange my item
Had to exchange my item, understanding warranty, it was a quick and relatively painless process! Thank you so mucb
7 July 2026
Unprompted review
Gpen hyer works like a freight train..
Gpen hyer works like a freight train... All power no subtlety... Nice party piece...
25 June 2026
Product price was reasonable and…
Product price was reasonable and product was shipped quickly and securely.
17 June 2026
I had what turned out to be a minor…
I had what turned out to be a minor issue with a new vape, Jen was very helpful and the issue is resolved. It was fun and easy to deal with her, she changed a stressful experience into an enjoyable one, and I am a happy customer! Keep smiling Jen!
And a shout out to Nik S for his help in selecting the correct product and processing the order for me. Thanks Nik!
6 July 2026
Unprompted review
Product was easy to find
Product was easy to find. It was delivered on time and works great.The price was fair. The experience was positive.
23 June 2026
Excellent customer service!
TVape was very quick to let me know that one of the products I ordered was not in stock. Marvi was wonderful and responded very quickly to all of my inquiries about the refund. Thank you guys so much!!
21 June 2026
Reply from TVape
Dear Ben,
Thank you for your feedback, We're sorry to hear that your experience didn't meet your expectations.
We'd really like the opportunity to help resolve the issue. We previously reached out to gather more information about the problem you were experiencing, but unfortunately, we haven't received a response.
When you have a chance, please check your email for **support ticket #228213** and reply with the requested information. Once we hear back from you, we'll be happy to work with you to find a solution as quickly as possible.
We look forward to assisting you.
Kind regards,
TVape Team
Everything went very smoothly
Everything went very smoothly from ordering to delivery. order placed on a Saturday received the following Friday. I would not hesitate ordering from TVape again (and I aready have).
20 June 2026
Lisa made everything simple and clear
Lisa made everything simple and clear. Fast response as well 5 star
3 July 2026
Unprompted review
The company made sure the delivery was…
The company made sure the delivery was on time, it was actually early which was important and impressive as a customer.
4 May 2026
Great prices
Great prices, The reviews are helpful when making a decision on what to buy and the selection is quite good. I would recommend to anyone and will be returning.
27 May 2026
Feedback on the free gift in the cart
Everything works well on the website, and shipping is fast. But the free gift is simply a voucher for future purchases, and it expires in a year. So it's not really much of a gift and doesn't feel like a win, at least not for me. An actual physical product that you put in the box and send along with the order leaves a better impression and feels more like a "gift" than a discount voucher.
26 May 2026
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