Torch Legal Reviews 

18
TrustScore 4.5 out of 5

4.6

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Company details

  1. Legal Services

Written by the company

Online Solicitor Wills and Lasting Powers of Attorney


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

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4.6

All reviews

(18)

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Rated 5 out of 5 stars

Great service

Great service, easy to access and complete the online form with a prompt response. Something I've put off for sometime and couldn't be happier with the experience.

6 March 2021
Unprompted review
Rated 5 out of 5 stars

Cost effective, jargon free and reliable.

The thought of getting a will made was always daunting and something we kept putting off. Then I found Torch Legal and the online system made it really easy and jargon free. And it’s really affordable.

We had our will drafted in no time and knowing it gets checked by a solicitor gave us peace of mind.

Writing a will is not the most glamorous thing to do, but it is super important. Glad I found this service.

28 January 2021
Unprompted review
Torch Legal logo

Reply from Torch Legal

Thank you David!

Are you sure it's not glamorous?

The Torch Team

Rated 5 out of 5 stars

Really supportive service and simple process

Really simple to complete forms online for my will. They called me to check some details I had put into my will and to make sure I understood what it reflected which was so helpful. Ben was brilliant and very supportive. I know what next steps on and when to expect my draft and then final will. Fab service

22 January 2021
Unprompted review
Torch Legal logo

Reply from Torch Legal

Hi Karen,

Thank you for your kidn words!

The Torch Team

Rated 5 out of 5 stars

This company is everything you wish for.

This company is everything you wish for, especially when dealing with legal issues. The website is clear, the forms are easy to complete and the email interaction is friendly and personal. The draft wills are send by email to check, the hard documents are sent with clear instructions and even if you mess up the team are sympathetic on the phone and just send another copy. I have already recommended Torch Legal to friends and family

21 January 2021
Unprompted review
Torch Legal logo

Reply from Torch Legal

Dear Malcolm

Thank you so much for this wonderful review!

The Torch Team

Rated 5 out of 5 stars

Very Happy First Time Will Maker

The process itself was super simple and straightforward, which is great for us as we'd never had to make a will before. I was really impressed with how responsive you were when I needed to contact you and that this resolved really quickly and effectively.

6 December 2020
Unprompted review
Torch Legal logo

Reply from Torch Legal

Thank you Adam,

We are so happy you had a great experience!

The Torch Team

Rated 5 out of 5 stars

Highly recommended

Torch legal helped me set up my LPA.
The whole process was unbelievably simple, the website is easy to navigate and support is always there as and when you need it. I would highly recommend Torch Legal and having Ben check in during the process was well above what was expected, thank you to all the team who helped

24 November 2020
Unprompted review
Torch Legal logo

Reply from Torch Legal

Dear Chris,

Thank you so much for this kind review, we are so glad you had a great experience,

Ben and Team Torch!

Rated 5 out of 5 stars

Easy, cost effective will making service

Very happy with the process. As we only needed standard mirror wills, we didn't want to be paying excessive amounts of money but wanted legal oversight which is provided. The online process was quick and easy to follow and therefore we did not need to use the chat/inquiry function. The response with the draft wills was very quick and having confirmed we were happy with the content, we received the hard copies a few days later. Would definitely recommend.

14 November 2020
Unprompted review
Torch Legal logo

Reply from Torch Legal

Dear Declan

Thank you for your brilliant review

We are so pleased that the service worked for you so well.

The Torch Team

Rated 5 out of 5 stars

Don't put it off any longer...contact Torch Legal

I had put off doing our Will for so long thinking it was going to be a complicated & expensive job. Torch legal was recommended to me. The process is very straightforward & they were able to answer a couple of questions we had around guardianship of our Children. On contacting them they responded very quickly. The price of our mirror will was very reasonable & doing it has given me peace of mind knowing that at last it is sorted!

10 November 2020
Unprompted review
Torch Legal logo

Reply from Torch Legal

Ward Family!

Thank you so much for this, we really appreciate your kind words

The Torch Team

Rated 5 out of 5 stars

A really nice and smooth service

A really nice and smooth service. Very simple and they were very responsive with any questions. Highly recommend.

9 November 2020
Unprompted review
Torch Legal logo

Reply from Torch Legal

Thank you so much for this review - we are so glad you had a great experience,

The Torch Team

Rated 5 out of 5 stars

Where there’s a Ben there’s a will

We had a lot of questions before completing the online form and Ben was only too willing to help us out answering them all. The whole process was unbelievably simple, the website is easy to navigate and support is always there when you need it. We would highly recommend Torch Legal.

8 November 2020
Unprompted review
Torch Legal logo

Reply from Torch Legal

Dear David!

It was our pleasure - we are so glad you had a great experience!

Ben and the Torch Team

Rated 5 out of 5 stars

writing my will

I have just written my Will , the whole process was made very easy. Although is was managed through email communication Ben was there at the end of the phone if i needed to speak to him. Ben kept in touch at every step and listened to what I wanted and was able to advise me the legalities of my request. I am so happy now to have this in place, thank you Ben.

4 November 2020
Unprompted review
Torch Legal logo

Reply from Torch Legal

Thank you so much Jan,
We are so glad you had a good experience,

Ben and the Torch Team

Rated 5 out of 5 stars

Excellent service from Torchlegal

Excellent service from Torchlegal. Prompt email responses to all queries and kept informed throughout. Very easy process. Thank you

8 October 2020
Unprompted review
Torch Legal logo

Reply from Torch Legal

Thank you Lucy - we really appreciate the review!

Rated 5 out of 5 stars

So simple and quick! Do it today!

I have just completed mirror wills for my wife and I. It couldn’t have been any more simple, quick and easy! I clicked on the site and followed each page which asked for the relevant information. Each page didn’t allow you to progress until all the information was inputted. 5 minutes later I had completed the form!

I always thought doing a Will would be long winded and I would need lots of information to complete it. This has prevented me from doing it in the past. But this was so easy and one less thing to do now!

We fully recommend Torch Legal to anyone needing a will. It isn’t as hard as you may think and not a process that takes a lot of time. Please check them out.

15 September 2020
Unprompted review
Torch Legal logo

Reply from Torch Legal

Thank you so much Sam!

Rated 5 out of 5 stars

Our will

My husband and I recently completed our wills using Torchlegal. It was very straight forward and easy to do from the comfort of our own home. We had a couple of queries and they got back to us quickly. We were really pleased with the service we received.

7 September 2020
Unprompted review
Torch Legal logo

Reply from Torch Legal

Sara-Jane!

Thank you for your review and for trusting us with your wills!

Torch Legal Team

Rated 5 out of 5 stars

Super quick, straightforward and supportive when needed

I recently completed an online will via Torch Legal and I have to say I was very impressed. It was so straight forward, super-quick to do and when I had a couple of queries, the support I got back was really responsive. They answered my queries without lots of legal jargon and I felt supported from start to finish. I would definitely recommend them.

7 September 2020
Unprompted review
Torch Legal logo

Reply from Torch Legal

Thank you for your kind words Seth!

We are grateful that you trusted us with your wills.

Rated 5 out of 5 stars

Simple 5* service

The service of Torch Legal was well above the high street. We used them for power of attorney. My Gran doesn't speak Engish so I translator was arranged without a fuss. Ben kept regular contact and communicated really well to ensure everything was correct.

The paperwork came prefilled out with detaile and indicator stickers of where to sign. This made the experience simple and easy. Their service is super value for money
I highly recommend to contact.

20 August 2020
Unprompted review
Torch Legal logo

Reply from Torch Legal

Thank you so much Harmeet - glad we could be of service,

Ben

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