The website feels very flashy to use at the beginning, doesn't have many issues. Using an external device such as a PC to come by better surveys that don't support android. Other than experimental sur... See more
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Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser
Company replied
It actually works. Has a bunch of surveys and games that are fun and addicting
Company replied
Quite nice app. Pay as it is. But just first 5 eur You have to get as 5. not less. But after that You can redeem either 1 eur. Nice. Could be more surveys than it now. More is done for gameing. And... See more
Company replied
4.1
Great
6K reviews
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Completed offer with proof – still denied payout due to tracking issue
I completed a high-value game offer (“Arrows – Puzzle Escape”) through TopSurveys worth £210.
The offer initially tracked correctly, and I was credited for several early milestones under the same conditions. However, the final and most significant reward did not track.
I contacted support and provided a full continuous screen recording showing:
• Accessing the offer through their platform
• My tracked progress and completed milestones
• Launching the game directly
• My current level (3850), which exceeds the required level
The recording was uploaded and confirmed as viewed by their team.
Despite this, the reward was denied solely because their system “did not receive tracking data” for the final step. I resubmitted the same evidence via email and received the same response again.
So to summarise:
* Tracking worked for earlier steps
* I completed the requirement
* I provided full video proof (twice)
* The reward was still refused
This means that even if you complete an offer correctly and provide clear proof, you may still not be paid if their tracking fails.
Be cautious with high-effort offers on this platform, as the risk falls entirely on the user.
“UPDATE: I contacted support again and resubmitted the evidence, but the claim was denied again for the same reason.”
UPDATE: I had already contacted support multiple times and provided a full continuous screen recording demonstrating completion of the offer. The recording was reviewed and confirmed as viewed, yet the reward was still denied because the final tracking event was not received.
Earlier milestones tracked correctly under the same conditions, which confirms the tracking system was functioning during the offer.
The issue is not a lack of information — it is that clear proof of completion was disregarded due to a tracking failure outside the user’s control.
5 May 2026
Unprompted review
Reply from TopSurveys
Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.
Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@topsurveys.app.
They’ll be more than happy to assist you further.
Reply from TopSurveys
"Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team"
Best ever survey…
Best ever survey application...simple..fast and the withdraw is instantly ❣️
2 May 2026
Reply from TopSurveys
"Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team"
They are scammers....they will take…
They are scammers....they will take your time and not pay out what they said they will. Do not waste your your time!
30 April 2026
Unprompted review
Reply from TopSurveys
Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.
Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@topsurveys.app.
They’ll be more than happy to assist you further.
SCAM - They won't pay the funds
I have been emailing them for 2-3 weeks about not being able to transfer my balance to my bank, or PayPal or any other option. I was able to transfer $5.00 in the beginning now that I want to pull all my funds it will not let me. I have tried everything from $5.00 to $50.00 with no luck. Every time I email them, they close the ticket. They are nothing but a scam company that uses people time and doesn't pay.
30 April 2026
Unprompted review
Reply from TopSurveys
Hi! We’re sorry to hear about your experience and understand your frustration. We’d like to better understand your concern in detail so we can properly investigate what is happening with your withdrawals. Our team is here to help and review your account to find a resolution. Please contact us at help@topsurveys.app so we can assist you further.
this app is a scam!!!
this app is a scam!!!! i completed tasks on there games which never had a issue in the beginning as soon as the money got up to big money there trying to say its not tracked and there refusing to pay! do not waste your time on these scam artists
27 April 2026
Unprompted review
Reply from TopSurveys
Hi! We’re sorry to hear about your experience and understand your frustration. We take tracking and reward issues seriously and would like to better understand your specific case so we can investigate it properly. Tracking can depend on installation conditions, device settings, and partner validation systems. Please contact us at help@topsurveys.app so our team can review your account and assist you further.
This is absolutely positively the worse…
This is absolutely positively the worse one of all. I complete surveys in full and not get compensated. Customer service is absolutely horrendous. Too many screenouts, the pay is extremely low I'm talking about a 15 minute survey for 6 cents, Wow!! Please avoid Top Surveys. The 5 star reviews on here are fake!!
29 April 2026
Unprompted review
Reply from TopSurveys
Hi! We’re sorry to hear about your experience and understand your frustration. We take concerns about survey screening, rewards, and support seriously and would like to better understand your specific case so we can review it properly. Survey availability, eligibility, and compensation are determined by our research partners based on set criteria. Please contact us at help@topsurveys.app so our team can investigate and assist you further.
Awesome app to earn gift cards for…
Awesome app to earn gift cards for essential items.
8 November 2025
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Super application contrairement a ce…
Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser
28 April 2026
Reply from TopSurveys
Bonjour,
Merci beaucoup pour votre excellent retour ! Nous sommes ravis d'apprendre que vous appréciez votre expérience avec TopSurveys.
Vos gentils mots nous touchent beaucoup et nous encouragent à continuer d'améliorer nos services afin de vous offrir la meilleure expérience possible.
Si vous avez des questions ou des suggestions, n'hésitez pas à nous contacter à l'adresse help@topsurveys.app. Nous serons toujours heureux de vous répondre.
Vos commentaires sont précieux et nous nous engageons à améliorer constamment votre expérience avec TopSurveys.
Cordialement,
L'équipe d'assistance TopSurveys
Absolute scam AVOID AVOID AVOID
Absolute scam AVOID AVOID AVOID
They get you to download a game allow tracking and then don’t credit the milestones. Customer support just sends a generic robotic template reply and get told no funds will be given too you. It’s all just crap so they get paid for our efforts
27 April 2026
Unprompted review
Reply from TopSurveys
Hi! We’re sorry to hear about your experience and understand your frustration. We take tracking and reward issues very seriously and would like to better understand your specific case so we can review it properly. Tracking and milestone validation can depend on partner confirmation and technical requirements. Please contact us at help@topsureys.app so our team can investigate and assist you directly.
I have been doing surveys for them
I have been doing surveys for them now for a good little while i thought they were mostly honest until they came up with their new reward system . I started keeping track and i got $0.08 18 out of 20 attempts and getting $0.12 and $.20 the other 2 . i googled it and the odds of me getting $0.08 that many times out of 20 attempts with 9 possibilities is 1 in !! million so i am considering what to do with this information but it sounds like they are not as honest as i thought.
27 April 2026
Unprompted review
Reply from TopSurveys
Hi! We’re sorry to hear about your experience and understand your concerns. Rewards for surveys are determined by multiple factors such as survey length, availability, and user profile matching, so results can vary between attempts. We’d like to better understand your specific case and review your account details more closely. Please contact us at help@topsurveys.app so our team can investigate and assist you further.
Top Surveys Pays Half the Time
Top Surveys, Earn Star and 5 Surveys are under the same parent company Prime Opinion. Beware you only have a 50/50 chance to ever be compensated. I've had some payouts but lately it seems the higher you go for milestone payments the more likely you're not to be paid. Customer service is AI and only provide canned responses to all the reasons they can't track game play. Even with screenshots and proof of game play through Google Play tracking you will not be paid. If you report an issue within 72-hours it's too early to report and if you wait beyond the 72-hours jokes on you for still playing. They only delay you, stall you and do not pay even with supporting documentation. This is happened 3x in April 2026 alone.
21 April 2026
Unprompted review
Reply from TopSurveys
Hi! We’re sorry to hear about your experience and understand your frustration. We take concerns about missing rewards and tracking very seriously and would like to better understand your specific cases so we can investigate properly. Please contact us at help@topsurveys.app with your account details and any supporting evidence so our team can review this further and assist you directly.
The app is worthless I put it on a new…
The app is worthless I put it on a new phone that has had no games on it and the app still want pay like it says I put 3 apps on my new phone mind u should have got 6.60 for a credit score check didnt get nothing and 2 games didnt get the install or any of the other for beating levels in my book the app sucks
26 April 2026
Unprompted review
Reply from TopSurveys
Hi! We’re sorry to hear about your experience and understand your frustration. We’d like to better understand your concern and carefully check what happened with your missing rewards. Tracking can sometimes depend on installation permissions, completion requirements, or partner validation. Please contact us at help@topsurveys.app so our team can review your account and help resolve this for you.
Topsurvey is one of the surveys
Topsurvey is a website where anyone can share their opinions, play games with rewards and earn. It’s really one of the best with rewards.
30 May 2025
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
I didn't receive my last reward...when…
I didn't receive my last reward...when I receive it them I will change my review
24 April 2026
Reply from TopSurveys
Hi! We’re sorry to hear about the issue with your reward. We’d like to better understand your case and help resolve it as quickly as possible. Please reach out to us at help@topsurveys.app so our team can review your account and assist you further.
A great app it can assist with your…
A great app it can assist with your work and it is very helpful and it is easy to use and everyone can use it
24 April 2026
Unprompted review
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Well I did redeem $100 just waiting now…
Well I did redeem $100 just waiting now for it to hit my bank. Then I will be giving 5 🌟
14 September 2025
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
This is a great survey site
This is a great survey site. I had 4 different ones and canceled 3 of them. This one has more ways to increase rewards.
16 November 2025
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
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