TopSurveys Reviews 

6,459
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 2,748 reviews, reviewers had a great experience with this company. Customers frequently praise the application for its ease of use, intuitive design, and the fun, flexible way it offers to engage with surveys and games. Many highlight it as one of the best apps for earning rewards, consistently reporting fast and reliable payouts that reach accounts quickly via various methods. However, some customers also noted frustration with surveys frequently screening them out or freezing, leading to uncompensated time and effort. A few other people also felt that the earnings from surveys could be very low, sometimes just a few cents, and experienced issues with game progress not being tracked or milestone payments not being credited, even with proof. Some reviewers also faced difficulties accessing their accumulated earnings.

What people talk about most

Payment

People report ambiguous experiences with payment, with many reviewers expressing frustration over not... See more

User experience

Consumers find the user experience to be ambiguous, with many expressing frustration over surveys that screen... See more

Application

Customers had positive experiences with the app, with many reviewers finding it effective and quick to pay,... See more

Website

Reviewers highlight ambiguous aspects of the website, with some praising its ease of use and potential for... See more

Value for money

Customers consistently note ambiguous experiences with value for money, with some finding it worthwhile for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website feels very flashy to use at the beginning, doesn't have many issues. Using an external device such as a PC to come by better surveys that don't support android. Other than experimental sur... See more

Company replied

Rated 4 out of 5 stars

Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser

Company replied

Rated 4 out of 5 stars

It actually works. Has a bunch of surveys and games that are fun and addicting

Company replied

Rated 4 out of 5 stars

Quite nice app. Pay as it is. But just first 5 eur You have to get as 5. not less. But after that You can redeem either 1 eur. Nice. Could be more surveys than it now. More is done for gameing. And... See more

Company replied



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4.1

Great

TrustScore 4 out of 5

6K reviews

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4.1

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(6,459)

4,075 reviews in the last 12 months

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Rated 1 out of 5 stars

Yet another scam survey site

Edit:

I have contacted your "support" email numerous times with ZERO response. And having read numerous reviews, not the only person with this issue.

Yet another scam survey site - yet they are linked to Prime Opinions so hardly surprised.

Not only have I lost TWO payments of $15, but now I have had SEVEN completed surveys with no reward.

Will not be using again - thieves, avoid like the plague. Ombudsman will be in touch shortly, let's see how that goes down.

5 June 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We're sorry to hear about your experience and understand how concerning it is to be missing rewards and payments. We'd like the opportunity to investigate these completed surveys and payout issues further. Please contact us at help@topsurveys.app with your account details so we can review your case and assist you directly.

Rated 1 out of 5 stars

sucks

This sucks. Can’t cash out no matter what and get no reply. F3ck you scamming assholes.

4 June 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We're sorry to hear about your experience. We understand how frustrating it is when you're unable to cash out and feel that you haven't received a response. Please email us at help@topsurveys.app with your account details, and we'll be happy to take another look at your case.

Rated 1 out of 5 stars

This company doesn't care that its…

This company doesn't care that its customers are getting cheated by their games. I took screen shots of the game cheating me out of wins on bingo dice so that I'd have to play longer to hit the next level and payout. Then when I complained about it, they put my next payout on hold for a week and told me that it's pending for 7 days. None of my other payouts were pending. I have emails from top surveys saying that they basically don't care that the games are cheating people because it's not on their end. There's nothing they can do about it. We'll I say that's a bunch of bologna. They choose to keep that game on the top surveys site so they are just as responsible now. I sent them the proof and they didn't do a thing about it other than to hold my funds for the next level I passed. Which took me a week to get there. I'm deleting this entire app and everyone else should too unless they want to get scammed out of earnings and cheated. I'm definitely going to show everyone I know the screen shots and emails I have so they don't ever use this dishonest app. It's should be called top scammers not top surveys

4 June 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Thank you for sharing your experience. We're sorry to hear about your frustration with the game, the reward process, and the support you received. We understand your concerns and would like the opportunity to review your case further. Please email us at help@topsurveys.app with your account details so our team can investigate thoroughly.

Rated 5 out of 5 stars

Réponse rapide

Réponse rapide, nette et précise.

4 June 2026
TopSurveys logo

Reply from TopSurveys

Bonjour,

Merci beaucoup pour votre excellent retour ! Nous sommes ravis d'apprendre que vous appréciez votre expérience avec TopSurveys.

Vos gentils mots nous touchent beaucoup et nous encouragent à continuer d'améliorer nos services afin de vous offrir la meilleure expérience possible.

Si vous avez des questions ou des suggestions, n'hésitez pas à nous contacter à l'adresse help@topsurveys.app. Nous serons toujours heureux de vous répondre.

Vos commentaires sont précieux et nous nous engageons à améliorer constamment votre expérience avec TopSurveys.

Cordialement,

L'équipe d'assistance TopSurveys

Rated 2 out of 5 stars

The surveys started ok

The surveys started ok, now they keep changing to another survey 3 or 4 times then kick you out after about 10 mins and give you 4p in English money.

3 June 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Thank you for your feedback. We're sorry to hear you've been experiencing multiple survey redirects and disqualifications after spending time completing them. We understand how frustrating that can be. Please email us at help@topsurveys.app with more details so we can investigate further.

Rated 1 out of 5 stars

Avoid TopSurveys if you value fair…

Avoid TopSurveys if you value fair treatment and reliable support.

I completed a paid offer exactly as instructed, using the same device and registering through the tracking link provided by TopSurveys. After spending my own money, I was informed that the offer had not been tracked and therefore I would not receive the promised reward.

The worst part is not even the tracking failure itself. Tracking issues can happen with any affiliate platform. The real problem is that TopSurveys showed absolutely no interest in investigating the issue. They did not ask for evidence, did not try to verify the registration with the advertiser, and did not offer any reasonable solution. Their response was essentially: "It wasn't tracked, so there's nothing we can do."

This creates a situation where users take all the risk while TopSurveys takes none. If tracking fails for reasons outside the user's control, you can lose both your money and your reward, and their support team appears unwilling to help.

I fulfilled all the requirements and still ended up out of pocket. A legitimate platform should have procedures in place to investigate genuine cases instead of automatically rejecting them.

Based on my experience, I cannot recommend TopSurveys. Be very careful before spending money on any offer advertised through this platform, as there seems to be little protection for users when tracking fails.

"The whole experience left me questioning whether some offers are ever intended to be credited when tracking problems occur."

2 June 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Thank you for taking the time to share such detailed feedback. We're sorry to hear about your experience and understand how frustrating it is to complete all requirements, spend your own money, and then not receive the expected reward. While tracking issues can occur, we agree that concerns like these deserve proper review. Please email us at help@topsurveys.app with your account details and any supporting information so our team can investigate your case further.

Rated 5 out of 5 stars

Not all game's pay de credit's but many…

Not all game's pay de credit's but many other game's pay's...

1 June 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

Great Survey site for older people

Great Survey site for older people
30s up age 70 years old😉❤️

18 June 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 4 out of 5 stars

Rather low prices

Rather low prices, but - still the way to spend my sleepless nights. They pay very fast, I'm actually happy with this possibility.

13 May 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

after reading the reviews I see that…

after reading the reviews I see that I'm not the only one who was scammed! topsurveys does not respond to emails, they blocked my account and claim that it is fine! through support the same answers and no help! leave them alone, scammers! I only have €18 to choose from and even that is a problem for them! even when I write to them to send it to me themselves on paypal, they do not respond! after the first review I received an email within 20 minutes asking how they are dealing with it and it has been three days now! I have been dealing with this whole problem with them for a week both through support and their email where they do not respond!

30 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry to hear about your experience and understand your frustration. We take account and payout concerns seriously and would like to review this properly. Please contact us at help@topsurveys.app with your account details so we can investigate and assist you directly.

Rated 1 out of 5 stars

be boldness

Niche down aggressively
Don't try to compete with broad platforms. Pick a specific customer segment (e.g., "project management for freelance designers" vs. just "project management") and own that niche completely. Smaller markets are easier to dominate and generate strong word-of-mouth

1 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Thanks for the suggestion—focusing and niching down is a strong strategic point. We appreciate the perspective and will take it into consideration as we refine our direction. If you have any more ideas or questions, feel free to reach out anytime at help@topsurveys.app.

Rated 4 out of 5 stars

Top surveys is one of the most trusting…

Top surveys is one of the most trusting app surveys there is only thing about top survey is that when you get close to cashing out they start screening you out and giving you low money surveys. But other than that you are good when it's time to cash out they even allow you to cash out on $2 but you will have to wait at least a day or two before you get those $2 the only thing that is instant is the five or $10 cash out

28 December 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

Trustable but bad system that keeps causing issue

The platform is generally reliable in the sense that payments are usually made, but the system itself is poor and very inefficient compared to other survey platforms.

The biggest issue is how surveys are offered and processed. You click on a survey with a short estimated duration (for example 3–5 minutes), but in reality you are first guided through multiple screening and quality checks. After that, you are often redirected to other surveys, meaning that a short survey can end up taking 20–25 minutes or even longer.

In addition, the problem is not only the screening and redirects, but also that during the process you can suddenly be given a completely different survey with a much longer duration (for example 20–25 minutes), while the reward is completely disproportionate (sometimes only a few cents). At that point, you have already invested time in the system and the previous steps, making it feel like quitting would also mean losing that time.

Furthermore, there is no guarantee that the survey you eventually receive is actually the final one. You can be redirected in the middle of a longer survey to another one, or placed back into screening again, making the whole process unpredictable.

In some cases, you complete a large part of a survey, but at the end you are still screened out or redirected to another survey. The time you invested is then not recorded, and no reward is given, even though you did spend your time completing it.

Customer support also usually cannot resolve this issue. They can see that something went wrong, but they state that no compensation is possible because the survey was not technically marked as completed. This is especially frustrating when you have spent nearly an hour in total on their system without receiving any reward.

The problem also seems to be structural: the same errors, screening loops, and redirect issues keep happening repeatedly, with no real improvement over time.

The system also sometimes offers extremely unrealistic survey options, which honestly feel like a waste of users’ time — for example, 23 minutes for 3 cents is sometimes presented as a valid option.

In short: the platform does usually pay out, but the system is unreliable, inefficient, and not user-friendly, making it a poor overall time-to-reward experience.

28 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Sorry for the detailed feedback and frustration. Survey length, screening, redirects, and reward rates are set by third-party providers, which can cause inconsistency between estimates and actual experience. We understand your concerns and will pass this feedback on. Please email help@topsurveys.app if you’d like us to review your account specifically.

Rated 5 out of 5 stars

I made money on the app it fun and easy…

I made money on the app it fun and easy in your spare time...

13 July 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 4 out of 5 stars

Une superbe application au top

Une superbe application au top

26 May 2026
TopSurveys logo

Reply from TopSurveys

"Salut,

Merci beaucoup pour vos merveilleux commentaires! Nous sommes ravis d'apprendre que vous appréciez votre expérience avec TopSurveys.

Vos aimables paroles comptent beaucoup pour notre équipe et nous incitent à continuer à nous améliorer et à offrir la meilleure expérience possible à nos utilisateurs.

Si jamais vous avez des questions ou des suggestions, n'hésitez pas à nous contacter à help@topsurveys.app. Nous serions toujours heureux d'avoir de vos nouvelles.

Nous apprécions vos commentaires et nous nous engageons à améliorer continuellement votre expérience avec Top Surveys.

Cordialement,
Équipe d'assistance TopSurveys"

Rated 4 out of 5 stars

Some offers don't pay out.

I often don't get big rewards from offers, but I do very well with surveys. I love working with you all.

18 May 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

I completed an offer through TopSurveys…

I completed an offer through TopSurveys exactly as instructed and even recorded the entire process as proof. Despite successfully completing all requirements, the reward was never credited to my account.

I contacted support and provided clear evidence, including a full screen recording, but the issue still was not resolved properly. The responses felt automated and dismissive rather than genuinely investigating the problem.

This experience has seriously affected my trust in the platform. Users invest significant time completing these offers, and it is frustrating when valid completions are rejected without proper explanation.

I would strongly advise others to be cautious and record everything if they choose to use this platform.

25 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Sorry for the frustration and for the experience you had. We understand how important it is when you’ve completed an offer with proof. We’d like to take another look at this for you. Please email help@topsurveys.app with your account details and screen recording so we can investigate further.

Rated 1 out of 5 stars

Survey Lowest Price Win & Disqualified High Price

There is something I don't like about the TopSurveys is the prices for each survey. When I downloaded this app through the ads shoving down my throat constantly via tiktok I decided to pick an interest and see it for myself. After downloading the app I saw the price that some were above from £2 and £1 going down to £0.80 downwards. Each time I click over the top price I'm either screened out or disqualified or says it didn't match. Then the lowest pence all show up, no more pounds even nearest to £1. This is caused so much frustration I decided to drop my review and quit. Another issue I would like to highlight the amount of time this has to take to complete the survey became very exhausting and tiring. I already knew this was sort of a scam to me when I couldn't move over £2.86 and I have screenshooted them to show evidence of what I'm saying right now. I don't think anyone in the right kind of mind should waste hours answering survey that takes over than said 16 minutes or less. Before I would even answer them I get kicked out. I no longer find interest of survey cos they're bunch of scams and waste of time completely.

24 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Sorry for the frustration. Higher-paying surveys often have stricter eligibility requirements, which can lead to screen-outs if you don’t match the target profile. Availability and rewards are set by providers, not us. Please email help@topsurveys.app so we can review your account and feedback.

Rated 1 out of 5 stars

You ask me a political question either…

You ask me a political question either democrat or Republican or not sure so I hit not sure the next question is which one of the other two will you vote for?! I just told you I wasn’t sure why you insist on telling me I have to vote for one of them by marking this thing! You really don’t get it do you: if I say I’m not sure that means I am not sure! You don’t have to come back and say which one do you vote for and we can’t go on unless you mark a button!!! That is totally wrong!!!! If I say, I am not sure that means I am not sure and you shouldn’t have to give me the inability to go on without answering the next question!!! Get your head out of whichever hole it is and start looking into your questions! Also, at the very end of the survey you should be we should be able to write what we’d like to know what we didn’t like about the survey! And it would certainly say I do not like you having you having to tell me I cannot go on with a question until I answer when I had already answered with not sure!!!

23 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Sorry for the frustration. Some surveys are designed with required questions due to study requirements, which can feel restrictive when “not sure” is selected. While we can’t change individual survey logic, you can usually exit or skip the survey if it doesn’t fit your answers. Please email help@topsurveys.app with details so we can share your feedback with the provider.

Rated 5 out of 5 stars

I like this app

21 May 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

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