I had a certain issue during my last online shopping experience on topshoezone. After reaching their live chat support, they were replying fast actually, but I felt they didn't really understand... See more
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I had a great experience with Alero! He promptly reached out to me to address my concerns and was incredibly helpful throughout the entire process. Alero went above and beyond to provide solutions and... See more
Although i made an error at my end, you made sure that my needs were met and corrected. I am truly very grateful to you and the team for the exceptional assistance required! Be well and sta... See more
They emailed me more than 15 times requesting that I delete my review, promising a refund within 7 days. However, it has now been over 2 months, and I have not received any refund. They have been lyin... See more
4.3
Excellent
206 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I thought I was buying a garden gazebo…
I thought I was buying a garden gazebo but once payment was taken I was redirected to another site selling shoes. I went on Web chat and was told my payment had been used to sign up to the page subscription. I argued this and said to cancel the subscription but am now receiving recurring payment requests from my bank! Out of pocket and never received the item I thought I was buying. Poor customer service. Seems to have been a scam!
6 September 2024
Unprompted review
Very good customer service in resolving…
Very good customer service in resolving my issues.
9 August 2024
Unprompted review
I had a bad experience with you guys in…
I had a bad experience with you guys in the afternoon when you failed to help me but now I am pleased to say that I will get help
2 September 2024
Unprompted review
Issue addressed,Good service and Great…
Issue addressed,Good service and Great communication
20 August 2024
Unprompted review
I had an issue with the company
I had an issue with the company, however, after contacting them my issue was dealt with. They were professional and efficient, and I was happy with the outcome.
Thank you
15 March 2024
Unprompted review
ordered a battery operated jet wash
ordered a battery operated jet wash, but when i wemt on the siye it showed they only sold trainers
17 June 2024
Unprompted review
Although took long it looks like…
Although took long it looks like finally going to be resolved. I can't even remember how long this incident had occurred.
31 January 2024
Unprompted review
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