My experience with Kevin was great, as he responded to me rather quickly. As now I'm awaiting my refund.
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Jamal from the escalation team contacted me and money paid to them will be refunded. I am very grateful as a sassa pensioner i really do not know how or what i did to sign up for membership but cancel... See more
I chatted with Sammy to report that someone used my personal information to create an account with them and sign up for a subscription. He quickly assisted me to cancel the subscription and assured me... See more
The willingness to help. I appreciated the fact they were upfront regardless of the outcome. They were very clear and this is regardless of what happened in the end. They gave away a good, ki... See more
Hasn’t replied to negative reviews
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My experience with Kevin
My experience with Kevin was great, as he responded to me rather quickly. As now I'm awaiting my refund.
Good job excellent service
damaged goods
The goods arrived very quickly after ordering. Unfortunately, despite careful packaging, they arrived broken (ceramic pots). After sending a complaint with photos, I was promised a refund to my account. Great customer service.
It was a good experience thank you…
It was a good experience thank you topgardengo
Operating fraudulent scheme
They are taking my money again without consent. Be careful everyone! This company is not legitimate. They are running a fraudulent scheme scamming people with cleverly design products offering on internet around the world to charge people as membership fees automatically and continuingly without consent. They blackmail people who got trapped to give them good reviews before they decide to do anything. They have no good reviews about any products of items other than people being blackmailed to say good service for issues resolved and money being refund to bypass the Trust pilot for good reviews listening. I got cheated the same way as everyone here and they're taking my money for the second time without my consent but I have told my bank to stop any payment to them. We must take his operations down from the internet by writing bad reviews to prevent others being scammed. But unfortunately people doesn't know they are being scammed until they've been scammed, it's in the way they designed and created their selling platform. If you've been scammed tell your bank at the earliest possible to stop any transaction payment to them and your bank will sort it out.
Instant reply
The company is doing well by responding…
The company is doing well by responding me and I appreciate that.
Issue addressed by Nela
The willingness to help.
The willingness to help.
I appreciated the fact they were upfront regardless of the outcome.
They were very clear and this is regardless of what happened in the end.
They gave away a good, kind and well formulated response.
Efficient Bob
Hi I have been dealing with Bob and he is very helpful to resolve an issue i had with a transaction. He is quick on his response and has patience as I am a pensioner.
Support is Helpful and quick
Thakn you vey much for your support and…
Thakn you vey much for your support and prompt resolutioin.
Good service by Emerald
Jamal from the escalation team…
Jamal from the escalation team contacted me and money paid to them will be refunded. I am very grateful as a sassa pensioner i really do not know how or what i did to sign up for membership but cancelled immediatelly but did not expect them to refund my money. Very honest and human that is rare today
THE SOLVING OF THE PROLEM WAS GOOD
THE SOLVING OF THE PROLEM WAS GOOD.
CHANGING A BAD EXPERIENCE INTO SOMETHING POSITIVE.
Great service from KAI as I’m waiting…
Great service from KAI as I’m waiting for my refund
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