Top Chef Meals Reviews 7,100

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 265 reviews, reviewers had a great experience with this company. Customers consistently praise the delicious and well-balanced meals, often highlighting their suitability for various dietary needs and health conditions. Many appreciate the convenience of not requiring a subscription and the ability to customize some meals, finding the food fresh, tasty, and easy to prepare. However, some customers experienced issues with delivery, noting a lack of communication regarding shipping status and tracking information, leading to unexpected delivery times or even lost orders. There were also concerns about the quality of some products, such as dry chicken or inconsistent meat serving sizes, and a few people mentioned packaging problems like broken trays or insufficient dry ice.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and customization. While many praise the delicious... See more

Quality

People report ambiguous experiences with quality. Many customers praise the delicious, tasty, and healthy... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers praise timely and fast delivery,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the delicious food,... See more

Service

Clients share ambiguous opinions on service. Some reviewers praise the great and excellent service, noting it... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Food was delicious. However box was delivered by Fedex and we received no email or notice that it was being delivered. We live in a condominium building and we asked specifically that the box be deliv... See more

Rated 4 out of 5 stars

This is my 5th order. I have some observations: overall meals are tasty & filling. The size of the meat servings are erratic, from bountiful to skimpy. Chicken is invariably very dry no matter how... See more

Rated 4 out of 5 stars

Order was never marked shipped and had no tracking information. I kept checking order and it just says shipping Tuesday. Was delivered on Wednesday afternoon and never knew until the next day. Even af... See more


Company details

  1. Online Food Ordering Service
  2. Meal Delivery

Written by the company

With its simple beginnings in Westchester County, Top Chef Meals now individually prepares affordable, restaurant quality meals, hand-plated by our own chefs and delivered throughout the United States. Our healthy and delicious meals provide a perfect nutritional balance and are perfectly suited for those on a budget.

Top Chef Meals

Written by the company

At Top Chef Meals we seek to create deeper connections with people by delivering delicious ready-to-eat meals that meet their lifestyle and wellness needs.

Contact info

3.9

Great

TrustScore 4 out of 5

7K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Review of my 4 pack order of Top Chef meals…

The foods arrived frozen which I did not think would be a problem. However, when I would heat the meals up in the microwave the sweet potatoes were watery and the vegetables depending they were would be watery too. The meat was of good quality. The meal overall was a little too bland. Comparing you meals to Factor meals, I would have to go with Factor.

Maybe I did not follow the cooking instructions. I did let them thaw out in the fridge and put them in the fridge as soon as they arrived.

I may consider give Top Chef another try.

7 January 2026
Rated 1 out of 5 stars

this order all the vegetables are wrong…

this order all the vegetables are wrong on the cover over the meals it has the right vegetables peas but none of the orders have peas they have green beans rice and zucchini this hole order is incorrect and 2 of the dinners on the side tray cracks

4 January 2026
Rated 2 out of 5 stars

Disappointing Changes. Beware Reordering.

While the quality of the food items themselves have remained good, there are a number of worrying trends with the site and company. Firstly, is the unannounced changes regarding removing customizing of meals. This includes the 'Extra Protein' options that were once available for most dishes. Secondly, I placed an order before knowing this change of policy, by reordering my past meals I've been getting for a long time (I've been a customer since 2021). They charged me for the full price of my re-order, customized and with extra protein, my receipts all read what I had ordered, my invoice IN the delivered package read what I had ordered, but every order was incorrect. Or rather, defaulted to "this is what the meal now comes with, and no extra protein." This was an unwelcome surprise, and there is still, as of my writing this, no notification anywhere that this change has taken place. I had to call and inquire as to why my order was 9 out of 10 items incorrect (one item, Chicken Pot Pie, never had anything to customize). I was then told that as of the new year, there will now be no customizing meals, no extra protein, or, apparently, re-ordering. Although even as I placed my revised order for this week, I could have had the same experience, and there was no safeguard to prevent it. My call did result in being offered a 50% discount on my next order (although I was unable to find a way to redeem it, for which I will have to make another call).
To their credit, I always find whoever I speak to on the phone to be polite, pleasant, and professional, and have my issues addressed. This change in policy with no notification, and one of the key things that made Top Chef Meals stand out in the beginning is incredibly disappointing, however. There are multiple social media platforms abandoned, all which could be updated to notify customers of changes.

4 January 2026
Rated 3 out of 5 stars

The meals are no longer customizable

The meals used to be customizable for which vegetable and starch you wanted with the entree, but now it's like every other meal delivery service, nothing is customizable. As someone who is looking for lower carb meals, very few now will work for me which I'm quite bummed about. I really loved this company for the ability to customize. Plus on the website you can't look at the nutritional information for the 'everyday' meals, you can only see it for the 'signature' meals. The entrees are still very tasty though, as are the roasted broccoli and brussel sprouts, and the vegetable cous cous, on those entrees they come with.

5 January 2026
Rated 3 out of 5 stars

The meals are great

The meals are great. No complaints on quality of meals or the shipping container/packing/temp, etc. The shipping options , however, is restrictive.

26 December 2025
Rated 5 out of 5 stars

Great meals seasoned just right.

My daughter originally ordered meals for her father after his surgery. They were great. Seasoned just right. Then I ordered soup for my sister in law after she had her surgery. She loved them. Then I ordered meals for my brother in law who is 94. So since I had such great results I ordered more meals for my daughter’s mother in law to be delivered on January 5.

19 December 2025
Rated 5 out of 5 stars

Great online support

Raquel worked with me to do a long distance gift certificate work. We had some computer issues and she even called me the next day to get back to me on problems we couldn't solve!

24 December 2025
Rated 1 out of 5 stars

From long time customer

From long time customer, RE: lack of communication from TCM. Placed order 12/15/25, received no information as to delivery date. I had to call and was told there was a clerical issue on TCM side and order should be sometime after 1/5/26. Still have not heard from TCM. I should not have to call to get delivery information.

15 December 2025
Rated 1 out of 5 stars

Placed order on 12/16/25

Placed order on 12/16/25. It is now 12/29/25 and STILL have not received order. This happened with my last order. I would like a full refund asap. Did not EVEN reach out to tell me this. I had to send them an email to find out what was going on. This was the response. Due to a clerical error in our order assignment software, some orders that were scheduled for delivery next week are being rescheduled. Please note that all orders placed after 9:00 PM on Monday, December 15 will now ship on Monday, January 5.

29 December 2025
Unprompted review
Rated 1 out of 5 stars

They have consistently disappointed in…

They have consistently disappointed in food quality and customer service. I have been purchasing Top Chef meals for years, and over time, the quality has deteriorated. There’s always a shipping issue and you’re lucky if FedEx doesn’t lose the package altogether. When you have an issue, the customer service rarely goes out of their way to resolve it and most time are apathetic and dismissive. I am never purchasing from them again and I would suggest trying other meal services.

28 December 2025
Unprompted review
Rated 3 out of 5 stars

I can’t personalize my mom’s meals…

I can’t personalize my mom’s meals anymore. She 96 and this was an excellent meal plan for her. But now it’s harder not so many choices and I can’t change the potato and vegetables to what she likes. The breakfast too. But overall my mom lives alone and she has a meal when I can’t get there with my food. .

20 December 2025
Rated 5 out of 5 stars

Healthy and delicious

Healthy, delicious, customizable meals at a reasonable price. I love being able to pick them up at the Elmsford facility. Staff there are friendly and helpful.

19 December 2025

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