TopCashback Australia Reviews 

311
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 237 reviews, reviewers overwhelmingly had a great experience with this company, often describing it as the best cashback site for getting money back from usual spending. Customers find the service easy to use, with a great website and web extension, and appreciate the seamless cashback experience. Many people highlight the value for money, noting that they have received significant cashback from everyday purchases, and praise the lack of withdrawal minimums. However, some customers experienced issues with the payout process, mentioning long payout periods or that funds took a while to become payable. A few other people also felt that some promised cashback was never paid out, or that missing cashback requests were not addressed. There were also concerns about the website requiring personal information for verification instead of proper two-factor authentication, and some users reported issues with account deactivation.

What people talk about most

User experience

Users describe positive interactions with user experience, consistently finding it easy to use and navigate,... See more

Payment

Consumers find payment to be ambiguous, with many reporting easy and fast payment transfers, especially for... See more

Website

People report ambiguous experiences with the website, with some finding it easy to navigate and use, even... See more

Refund

Reviewers highlight ambiguous aspects of refund, with some customers reporting positive experiences, such as... See more

Value for money

Customers consistently note positive experiences with value for money, finding the platform easy to use for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Definitely the best cashback site in Australia. Recently had a cashback that did not track due to a DOA laptop from Lenovo, I got assistance from an amazing rep which promptly sorted out the issue wit... See more

Rated 5 out of 5 stars

This has been an easy way to get a little back from my usual spending - it's great that there's no restrictions on the amount you can withdraw once the cash has been verified. So far the experience ha... See more

Rated 5 out of 5 stars

Have enjoyed pretty seamless cashback experience with TopCashBack since joining. They appear to have some of the highest rates amongst their competitors, and so far I haven't had any issues with misse... See more

Rated 5 out of 5 stars

The Top CashBack Australia process is so easy and it is genuinely worth it. I’ve just completed my first withdrawal of cash back to PayPal and it was simple and streamlined. I’m continuing to use Top... See more


Company details

  1. Cashback Provider

Written by the company

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

311 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(311)

231 reviews in the last 12 months

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Rated 5 out of 5 stars

TopCashback have been awesome!

TopCashback have been awesome! Never had a drama with their service etc. they have always gone it to bat for me whenever a purchase didn’t track properly. They always (so far) get the correct cash back in the end. Thoroughly recommend TCB 👍🏼

2 February 2026
Unprompted review
Rated 5 out of 5 stars

TopCashback -wish I started using sooner

TopCashback is my 1st stop before I make any online transactions, I've been paid out many times to either bank or paypal, I've only been using it for several months - I wish I started using it sooner ⭐⭐⭐⭐⭐

1 February 2026
Unprompted review
Rated 1 out of 5 stars

Totally fraud

Totally fraud, never got a cash back for the eligible transaction. Requested for missing cashback, never heard back from them. This was the first and last transaction through Topcashback.

8 December 2025
Unprompted review
TopCashback Australia logo

Reply from TopCashback Australia

Hi Saab Deep,

We’re sorry to hear about your experience and understand how frustrating it is when cashback doesn’t track as expected. Missing cashback claims must be reviewed and confirmed by the retailer or network, and response times can vary.
If you submitted a claim, we assure you the team is actively chasing the retailer for your cashback and every update is put on your account. If you’re willing, please contact us again at contact@topcashback.com.au with your account email so we can point you in the right direction of where to find the update on your claim.

We appreciate you sharing your feedback.

Best Regards,
TopCashback Team.

Rated 5 out of 5 stars

Fix your 2FA to use TOTP or Passkeys, FFS!

Yet another shitty website that requires you to provide personal information (Best Man or Maid of Honour) rather than proper Two Factor Authentication to verify who you are. At least they give you cash back and are happy if you provide them with a random string of 16 characters including special characters for the name of your best man.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Topcashback Australia is fantastic!

Topcashback Australia has to be the best cashback site I have ever used! They have the highest percentage of cashback out of their competitors. I also got a bonus $50 when I signed on! I also love how I don't have to reach a minimum amount in my account to be able to cash it out. This really is money for nothing!

13 January 2026
Unprompted review
Rated 4 out of 5 stars

I Love TopCash. Literally the highest rates returned.

I Love TopCash, it’s the first place I check, in fact while technically Niche (while others favour only certain cards even if you pay for premium, and a lot of the stores available on other sites aren’t the quality I’m personally after (poor man pays twice as they say). TooCash tends to have the most significant and expansive cashback offers. The single and only thing that makes me use similar sites (whom I personally detest and would love to delete) is unfortunately the CashBack on TopCash is so unbelievably slow (and I’m sure that’s the vendors fault not yours as you can’t choose when and what they approve) I unfortunately use the other sites significantly more even though I detest them. they’re just faster, and I would be lying if I didn’t say their silly little promos draw me in. I’ve been with these guys for a while (talking a year or almost and I’m still waiting on vendors to approve purchases that other sites approve in a day. However overall, to that exclusion I’d use TopCash exclusively if those things were possible

3 January 2026
Unprompted review
Rated 4 out of 5 stars

I wanted to rate this a 1 star because…

I wanted to rate this a 1 star because in 2025 I cannot believe it takes THREE MONTHS for two organisations to validate a transaction between their e-commerce platforms. My mind drifts to the size of the float they have with this, the overnight market rates and other opportunities that platforms have with other people's money. But I gave it 4 stars because we eventually actually got our money, as I had written this off as a "war of attrition" scam - and we had given up! Kudos to the organisation for persevering, I suspect, with the glacial inertia of the Woolworths organisation and delivering us what you promised. I can't say I will ever be bothered again, but I did like the little surprise delivered to our inbox. Merry Xmas to you as well!

25 September 2025
Unprompted review

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