CLAIRE my assistance i can proudly say i have ever been in contact with a such soul. Claire made every step of the process much easier for a first time user of topbagland.com. i understood everything... See more
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I had an issue with the discounts but was quickly resolved by their customer service team. I won't be doing shopping for the next couple of months due to budget reasons but will definitely visit the... See more
I very much dislike how I got subscribed without being aware of doing so. That must mean sleezy ways of getting ppl to subscribe like to info or anything without them being aware of a payed subscript... See more
I was very shocked to find myself signed up to topbagland.com and two other services when I completed a questionnaire for a Northface bag and completed a payment for R36 for delivery to my house. Howe... See more
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Bob is helping me resolve my issue with…
Bob is helping me resolve my issue with cancellation of my subscription
I was very shocked to find myself…
I was very shocked to find myself signed up to topbagland.com and two other services when I completed a questionnaire for a Northface bag and completed a payment for R36 for delivery to my house. However what shocked me even more was when I got home from the mall and opened my emails and I had a email from the customer care department stating that they had looked into my case and where refunding my money. I had never asked for this, just that they cancel the subscription. I think it was very kind of them to take the initiative and go that one step further. I want to that Eugene from the Escalation Department . I run a Media House and I am very impressed with your service , Bianca
Kenny is in touch and helping to resolve the issue
Issue is being handled well Kenny
Agent was very helpful and quick
Fast action
Thank you for faster action on my problem.
Good escalation support by maam paula
I had an issue with the discounts but…
I had an issue with the discounts but was quickly resolved by their customer service team. I won't be doing shopping for the next couple of months due to budget reasons but will definitely visit the shop again.
Thank you, Topbagland!
My interaction with Edith
My interaction with Edith, was most satisfactory. She has been a great help and responded promptly and with efficient information.
Thank you Edith for fantastic service.
Ronel.
They helped me straight away.
Andy give me good service
Experience was good.
THIS IS A SCAM PLEASE AVOID
Did not subscribe
Account Cancellation
I was very impressed with the prompt reply from Claire and her professional conduct towards me as a customer with regards to the cancellation of my membership and I would gladly return as a customer shortly.
Great response time
The response time is great and request is actioned immediately.
Paula provided excellent customer…
Paula provided excellent customer service, demonstrating a high level of cooperation. Additionally, the website is well-designed and user-friendly, making the overall experience seamless.
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