The experience was fantastic - everything worked smoothly. No surprises. - Very nice staff, good communication via email and Whatsapp. - Clean and new car with low mileage. - Car model as agre... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Top Auto Balear
Written by the company
❤️We will do our best to make your experience of picking up and dropping off the car as easy and enjoyable as possible! At the airport? No problem. Would you rather leave it somewhere else? We fix it!
🏝We are not a multinational, we are travelers and we know what is most important: experience.
👍Unlimited mileage Full / full fuel tank All risk insurance with or without excess. No surprises, includes glass and tires, payment on destination and free cancellation, free additional driver...
Contact info
07001, Palma de Mallorca, Spain
- +34 628 65 58 86
- info@topautobalear.com
- topautobalear.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service as always!
Great service as always. We rented an estate car for the week from Palma Airport. All went very smoothly. Thank you Katrina for your wonderful service . We will use again next year when we come for the Ironman.
Super convenient, no lines, no waiting, great service.
The convenience of having someone meet us with the car in the parking lot; the quick nature of the checkin process (no waiting in lines); and the responsiveness and efficiency of the return process.
It was all great!
Everything was hasslefree
Everything was hasslefree.
Go ahead and book with them without any second thought.
I searched for them after reading horrible reviews about rental car companies which rents directly out of the airport and running a scam.
Top Auto is really transparent and very well priced.
Mallorca rental
On time and very Nice team. Good conditions and everything we needed. Highly recomend.
Very friendly and efficient service
Great service and good communication
Great service and good communication. They had the car ready for me at the airport and I dropped it back.
Thanks for making it so easy.
Good experience
Good experience. Only two recommendations. First, tell Customers when they pick up the car that you are closed from 2 to 4. Second, fix the parking situation. It was absolutely impossible to find a parking spot to return the car.
Perfect rental - highly recommend!
I usually rent a car through Booking, but this time - after reading so many bad reviews - I decided to look for a different option, something more local and not just a company focused on taking your money. I rented a car two days before my arrival in Palma, and from the very first moment, everything was perfect. From communication via WhatsApp and always being available for me, to a great car at a perfect price, all the way through to the return - it was excellent. I highly recommend this place, and I’ll definitely use it again when I’m back in Mallorca.
Excellent service
Excellent service, had booked a manual car by accident online but they managed to swap a semi-auto for us on the spot. The staff was friendly and efficient and made the whole process quick and stress free. They even have a WhatsApp chat you can text on or call if you have any problems. Deposit was returned on the spot and came through in a few days. Highly recommend.
Good experience all round
Good people to deal with, very helpful. Fair fuel policy, couldn't really find fault to be honest.
good service and a good price / quality…
good service and a good price / quality combination.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
