The packaging of this product was inadequate. The bubble wrap did not cover the whole of the case and the cardboard box wad thin. The main cause for concern was that the carrying strap was inside the... See more
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Since I purchased it had no email nothing to say on way or any info bad way to work not acceptable should be here by now However it appears my plight was acknowledged and delivery now appeared... See more
Company replied
this is a good company. My line of work requires a toolbox of average size to fit my tools in and the box I bought from them more than did the job. It has adequate space, proper size and the most im... See more
A real diversity of product choices and price ranges, found exactly what I was looking for at a reasonable price. Ordering was easy and delivery prompt
Company details
Written by the company
Buy tool cases online from Tool Cases Direct - the UK's leading supplier of tool cases, toolboxes, containers and home & gardening products.
Contact info
Boston Road 17, LE4 1AW, Leicester, United Kingdom
- 01162323166
- info@trifibre.co.uk
- toolcasesdirect.co.uk
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Would buy from again.
No problems; chose a case, ordered and paid for it, it arrived a couple of days later, as described and in perfect condition. Would buy from again.
23 November 2024
Poor service
Sent an email to say expect delivery on 21st November and then on the same day got a further message to say out of stock, wait another 2-3 weeks.
Not impressed.
16 November 2024
The case is good and as advertised
23 September 2024
Product arrived damaged
Product arrived damaged. Rivets missing from the drawer runners so they just fall out when sliding. Postage and updates good.
27 April 2024
Reply from Tool Cases Direct
Hi Samuel, Sorry your item arrived in this condition. If you contact our sales team with your order info on info@trifibre.co.uk they will be more than happy to rectify this for you. Kind Regards
Great product
A real diversity of product choices and price ranges, found exactly what I was looking for at a reasonable price. Ordering was easy and delivery prompt
29 November 2023
Quick acknowledgement of order
Quick acknowledgement of order, and very quick delivery.
13 November 2023
Since I purchased it had no email…
Since I purchased it had no email nothing to say on way or any info bad way to work not acceptable should be here by now
However it appears my plight was acknowledged and delivery now appeared
Tool case appears quality and robust so we will see used every day re its longevity german product it appears allways 👍
1 October 2023
Reply from Tool Cases Direct
Apologies that you haven't received our usual automated acknowledgment. It's possible that it got stuck in your junk email folder. I cant find any contact from you with regards to an update on your order however i have managed to find your order in our system. Apologies for the delay, we will get an update to you today with regards to your order. Kind Regards
Good product and service
I got a good quality product that I could not find elsewhere. Price was reasonable and delivered next day.
20 August 2023
First you delivered it to the wrong…
First you delivered it to the wrong address despite it being very clear which address it should go to, second when I contacted you through the contact page to inform you of the issue I got no response at all. The actual item I have no issue with.
6 May 2023
Reply from Tool Cases Direct
Hi, Thankyou for your review and apologies for the issues you came across. Unfortunately we recently experienced a systems issue which forced us to temporarily switch to back up processes that involve a lot more manual input. That said it does not excuse the experience you had for which we take full responsibility. We hope we can make amends in the future. Thanks for your business.
Great price and quick delivery
Great price and quick delivery, have used before and will use them again.
1 March 2023
Great cases delivered quickly.
4 January 2023
The box was delivered to spec.
17 December 2022
Buggy website but delivery was so fast!
Buggy website but delivery was so fast, well packed. Amazing! Very happy with the purchase.
4 February 2022
Great doing business
Great doing business. I can’t tell you how it’s taken me to find the right case. You came through and I really appreciate that. Thank you
4 October 2021
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