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Wij zijn een Nederlands bedrijf gespecialiseerd in robotstofzuigers. Ons assortiment bestaat uit robotstofzuigers van hoge kwaliteit.
Tjaddinxlaan, 18, 1735KB, 't Veld, Netherlands
4.7
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Perfect investition to save my time and energy with cleaning of living room
Reply from Tonihomi
Thank you for your review! 🙌
Great to hear that it’s a perfect investment and helps you save time and energy with cleaning your living room. That’s exactly what it’s meant for! 😊
TONI HOMI | Klanteservice.
Reply from Tonihomi
Bedankt voor je review! 🙌
Fijn om te horen dat de levering snel was en dat je zo tevreden bent met de combinatie. Top! 😊
TONI HOMI | Klantenservice.
Received the combi package
we are very glad with both vacuums q8 and g20
😍 Amazing
I’m very happy with this purchase! Not only is the vacuum exactly as described, but the customer service was outstanding. I had a question about the product, and they responded very quickly and clearly. On top of that, I received the vacuum in just two days—super fast shipping! Overall, a smooth and satisfying experience. Highly recommend!
Reply from Tonihomi
Thank you so much for your kind words! 😊 We’re really happy to hear that the Toni Homi vacuum met your expectations and that our team could help you quickly and clearly. Also great to hear the delivery was fast—exactly how it should be. Enjoy your clean home!
Customer Service | TONI HOMI
Tonihomi have no app themselves. You have to install tuya but since weeks now tuya doesn't works or support Tonihomi q8 or others no more. After 2 months.
First the doesn't mop well as compared to my friends cheaper €250 robot.
On Tonihomi website you can clearly see that is a different app in that phone on Tonihomi website. I made screenshots for comparison. not the same app which doesn't exist SCAM! Now I'm stuk with €1200 piece of crap with no app. It's a shame for such an expensive product with no own app. I need my money back.
I felt like an idiot to see my friend with a €250 robot cleaning 5 times better and with their own app with an expensive look interface. For just €250
Reply from Tonihomi
Dear, Thank you for your feedback, though we're sorry to hear you're not satisfied. We’d like to clarify that the TONI HOMI Q8 is still fully compatible with the app. There has been no discontinuation or loss of support – it's likely that something went wrong during setup.
We’re happy to help you get everything connected properly so you can enjoy the full functionality of your robot. Please feel free to email us at info@tonihomi.com – we’ll assist you right away.
Kind regards,
TONI HOMI
I bought the m30 vacuum cleaner and I am very happy now I am planning to buy the 07 upright vacuum cleaner I hope it will be as good as the m30
Seller responded promptly and the product exceeded my expectations
Till now it is the most disappointing order this year.
I ordered on Friday the 18.10
Wrote an email on the 21.10 because I missed an order confirmation from the seller but it was fast delivery specified.
No reply but a note that my order is announced electronically at DHL on 21.10 in the evening.
Till now this delivery status is unchanged.
I had loved to get an answer to my email if they have difficulties with deliver the order.
The way to not reply s•cks.
Found the advertisement in MP, placed by Luca. Carefully trusting I have ordered TH M30 and no regrets, would only recommend the seller and the model. Tiny “tablet” cleans dry& wet, can be programmed for different schedules in different rooms, easy to maintain, funny to look. Entertainment plus benefit. Thanks to Luca for good price and good device!
Reply from Tonihomi
hi Elena, thanks for your review. Have fun with your “Toni Homi” robot vacuum cleaner!
I really enjoy using the Toni vacuum cleaner. You can set it to clean at night while you sleep. It helps clean the dog hair and dust from daily living. It is an amazing help.
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