Toneuptime Reviews 32

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

100% scam. Contact your bank immediately to stop any further payments. I was trying to download a free e-birthday card and somehow got roped in this. I stopped further payments immediately.

Rated 1 out of 5 stars

As others have said a scam. Word of warning, my non techy wife got caught out this morning trying to book for parking with Saba. Ending up activating trial memberships for these scammers and an... See more

Rated 1 out of 5 stars

If I could choose no stars I would. I stupidly signed up to this outfit thinking I was downloading a hiking map. When I realised it wasn’t what I wanted I ignored it until I received an email off them... See more

Rated 1 out of 5 stars

this is an extremely dodgy business model - it lures in subscribers with an offer of a 3 day trial period for £1, but in the small print, a recurring monthly subscription of £59.99 is demanded if not... See more

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1.6

Bad

TrustScore 1.5 out of 5

32 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Scam Report and Request for Investigation - Premium Ability and Affiliated Websites

On 17 August 2023, I attempted to access the live stream of a sport competition. The streaming service prompted me to register a credit card without providing any further details about the nature of the transaction. There was no mention of a recurring monthly subscription or the associated price of $59.99/month.

Upon registering, I received a confirmation email. However, I was unable to access the intended content. Realizing that I may have inadvertently signed up for a subscription, I immediately attempted to cancel my subscription through the provided link. Unfortunately, this link redirected me to an empty 404 "Page Not Found", rendering it impossible to cancel my subscription.

The scam orchestrated by this website is commonly referred to as a "subscription scam" or "subscription trap." It typically involves a deceptive offer where a website appears to be providing a free or very cheap product or service (ex: access to streaming video), but in reality, is designed to trick users into unknowingly agreeing to a costly monthly subscription that are almost impossible to cancel.

Premium Ability's modus operandi is the same on all its sites (Toneuptime.com, Exercise2health.com, Purelyprogress.com, Roomforchamps.com, Obtainthegain.com): users are invited to enter their bank details to unlock an online video or content. This action costs €1. What's not indicated anywhere (neither in the Terms & Conditions, nor in the confirmation email received), is that at the end of the 72-hour trial period, $59.99 are billed automatically, and on a monthly basis. Links to cancel subscriptions or direct debits systematically redirect to 404 pages. It is therefore impossible to cancel your subscription except by contacting the bank and cancelling your credit card.

Subscription traps or scams are considered illegal in many countries. They often involve deceptive marketing practices, hidden fees, or lack of proper disclosure about the terms of the subscription, which are all considered fraudulent activities.

I'm unfortunately not the only victim of this scam. The website toneuptime.com, among others affiliated with Premium Ability, has been reported on numerous scam-reporting sites and has garnered numerous negative reviews on TrustPilot.

As these sites are clearly harmful to consumer interests. I, therefore, contacted several organizations and regulatory bodies to investigate this matter thoroughly and take appropriate action to prevent further victimization by Premium Ability and its affiliated websites.

Here's the list of organizations and regulatory bodies I reported this scam too: Google, Microsoft, Cloudflare, the FTC, the Competition and Markets Authority (CMA), Action Fraud (National Fraud & Cyber Crime Reporting Center), the UK European Consumer Centre (UK ECC), Europol, and the European Cybercrime Centre (EC3) among others, to report their activities.

If you are also a victim of this scam, I invite you to reach out to your bank and contact these organizations to report these illegal activities. You can also write to the site's hosting service, which may also be able to disconnect them (here's how to find out where their site is hosted: type in Google Search "who is hosting this?" and enter the link of the site that scammed you)

Good luck.

17 August 2023
Unprompted review
Rated 1 out of 5 stars

fraudulent activity by Tone Up Time

I tried to register to watch a football game on the weekend. the next thing I knew I had an $80 charge for a membership to Tone up time.
absolute scam
unfortunately I tried to register twice, as my first email wasnt working - so I was charged twice.
Had an email from the business involved to say they will refund my money - i will update if that happens

2 July 2023
Unprompted review
Rated 1 out of 5 stars

My son asked me to download the code from a pack of pokemones

My son asked me to download the code from a pack of pokemones promising a reward. That's how I registered for this services. It didn't say anything about their trial last just two hours. Sadly I didn't find any reward but found our that I will be changed £59 if I won't calcel in two hours. Their unsubscribe page didn't work returning 404 error. Total scam.

3 June 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Tried to watch a livestream of a sports game, paid 1 euro for 3 day trial, instantly also got charged 49.99. Total scam

29 May 2023
Unprompted review
Rated 1 out of 5 stars

this is an extremely dodgy business…

this is an extremely dodgy business model - it lures in subscribers with an offer of a 3 day trial period for £1, but in the small print, a recurring monthly subscription of £59.99 is demanded if not cancelled within 2 hours of signing up ! website BUSINESS address in is in UK, but phone calls are routed to the Philippines. AVOID.

10 October 2022
Unprompted review
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