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I highly recommend Ben for his reliability and expertise. Over the years, I’ve relied on his professional services several times, from servicing our old boiler to installing a new one. He is thorough, honest, and offers fair pricing.
Ben was fantastic, and for the first time ever, I felt that our boiler had had a really thorough, and technical service. Even more than that, he actively found ways to help us save money and energy *and* was friendly and intelligent, explained everything clearly...and was so very, refreshingly keen that men and women be treated equally in the boiler servicing process.
What a breath of fresh air - Ben will be our regular Vaillant boiler engineer from now on, for sure.
Ben did a great job in resolving several long-standing problems with my central heating system. He is vary transparent on costs, forensic in his approach to problem-solving, and happy to explain his thinking. His liaison with the boiler manufacturer helped to get my boiler fixed under warranty. Highly recommended!
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