I dont understand why they sell japanese pokemon cards at inflated scalper prices, (currently at but previously was more than) £6.99 when every other seller never goes above £3, it was even worse when... See more
Company replied
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I dont understand why they sell japanese pokemon cards at inflated scalper prices, (currently at but previously was more than) £6.99 when every other seller never goes above £3, it was even worse when... See more
Company replied
First time ordering online after years of buying from tofu cute when conventions rolled round. Highly recommended to those who need their kawaii or a sweet fix! Order arrived quicker than expected,... See more
Placed an order on a Sunday night, items arrived on the Wednesday. Super fast delivery. Also the cheapest place I could buy the item I wanted... And was significantly cheaper than any other company I... See more
This is a brilliant place to pick up your favourite Japanese snacks by far, there is sooooo much to choose from on their website from drinks to biscuits and plushies as well which are adorable, there... See more
Cute Japanese gifts, snacks, accessories and stationery in the UK with worldwide delivery. Official UK distributor of AMUSE, Sanrio & San-X
128 Kingston Road, PO2 7PD, Portsmouth, United Kingdom
Replied to 66% of negative reviews
Typically replies within 1 week
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Great website for high quality japanese merch! I have been purchasing off of the website for a while now and am always satisfied - the shipping is fast and I highly recommend :)
Ordered with Tofu Cute again. Perfect customer service as usual. Very happy with my purchases & delivery speed. Perfect experience in every way. Will shop with them again
I bought a large, white-fur sloth plushie from TofuCute. Their service was really fast; the item was dispatched on the same day the order was placed, and delivered (to NZ) in just a little over a week.
Five stars would have been given if it weren’t for the packaging. The parcel I received was considerably damaged and partially open - there was no protective wrapping or cushioning material. This raises the concern that the item could have fallen out, gotten lost or dirty at some point during delivery. That would’ve been inconvenient as the plushie was bought as a gift and was a little expensive (~$83 NZD). Luckily, the item itself came undamaged and was exactly as described/shown on the website.
Other than that, I’m fairly pleased with the purchase and would recommend the store to anyone interested! I’m not sure if they pack all their products this way but for international buyers, just be aware.
I ordered a mystery bag, the company are fantastic and very helpful, their website is easy to navigate and the order updated a are very helpful
I contacted customer support recently regarding the expiration dates on some products prior to purchasing as I intended to get them as a gift for someone.
Customer support was very helpful in this instance and replied to me promptly with a detailed answer. Very grateful!
My partner ordered me some items from tofu cute yesterday to cheer me up as I have covid. I’ve always wanted to order but it’s rare for me to treat myself so never had. I am so so impressed with everything I got. And how quick the items arrived (less than 24hrs!!!) so I may have accidently ordered more things today!
I have ordered from them multiple times and never had an issue. They respond quickly to emails and are always so sweet and helpful! I highly recommend ordering from them! My personal favorites are the amuse puchimaru charms! They are so cute and little and this is the only place I can really find them!
amazing store, fast dispatch times and good pricing!! so happy to be a tomodachi member, my card is so cute😊
I ordered from here after seeing a tiktok featuring an adorable kiwi plush! The website is very cute and has such an exciting selection. I recieved plenty of order updates and it was dispated and delivered quickly. Thank you! Will be buying from here again. ^_^
I've been ordering from the website for around 2 years now, and have always been left feeling satisfied. Amazing prices and easy to use website. There's been one time that one of the snacks that I ordered became out of stock, but they included a cute note and a tasty alternative. Can't wait to receive my recent order! :3
Ordered online for a very exciting trip coming soon. The packaging was great and made with care and the selection of items was fantastic. I cannot recommend them enough. I am sure I will be ordering from them many times more and with my loyalty card...I will be saving money and getting discounts!!!What is there not to like? ❤
Got my order and tastes great!! Bought Tofu Cute Maneki Neko Snacks and i love the bag ❤️
Would recommend to buy in tofu cute shop!
Really love Tofu Cute. All of my previous orders have arrived safely and within a few days. My daughter loves the gacha capsules. It's great to be able to buy items like these in 🇬🇧
Excellent service and good products. Recommended
I love the website accessibility its so cute and appealing to the eye !I love this website so much and my orders arrive just like they say they will this is a trusted website and i dont regret purchasing here!
While most of the items I received were fine, several boxes I received were dented. First they denied having received an email from me at all, then when they finally replied, they blamed the damage on the postal services (when clearly the package should have been better packaged in the first place) and refused to refund as apparently the damage wasn’t significant enough. They said ‘the box can be pushed together to look normal’?. I already stated it’s a gift so clearly don’t want to give creased boxes that are clearly in bad condition. They offered I either send them back, suggesting they planned to reuse them in other orders?! Or offered a £1.50 voucher. This doesn’t even cover half the value of the items that were damaged. Not an acceptable response.

Reply from Tofu Cute
Exceptional service! My order is delivered quickly every time, and packaged well when I order fragile items like the Ramune. Will definitely keep buying!
Always so happy with my purchases from TofuCute!
The prices are really good, and all of the new products added to the website are always so fun and interesting, I love all of the miniatures/re-ment!
I found this site by chance and was so pleased I did! The items are really cute and authentic which was exactly what I wanted for my Christmas gifts. Packed full of the sweetest items, shopping and payment was so easy and delivery was super fast!!
Would definitely recommend and hope to buy from Tofu Cute again 💕
I purchased from Tofu Cute way back of my first ever comic con and I brought a handful of Puccho candy which was and is hands down the best! I'm so glad I found them again as it takes me back to a time where things were simpler and kinda nostalgic for me ♡
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