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Toctocstock Reviews 135

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TrustScore 4.5 out of 5

4.3

Cell Phone Accessory Store
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Company details

  1. Cell Phone Accessory Store

Written by the company

Des coques de téléphone sublimation destinées aux professionnels de la sublimation. Grossiste en matériel de sublimation destiné aux professionnels et aux particuliers. Des produits de sublimation destinés à l’impression avec presse à chaleur et imprimantes sublimation (Sawgrass, Epson et autres marques). Livraison depuis nos entrepôts en région parisienne en France.

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4.3

Excellent

TrustScore 4.5 out of 5

135 reviews

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Rated 5 out of 5 stars

très bon service

très bon service

28 February 2024
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Reply from Toctocstock

Bonjour Xavier,

Nous vous remercions chaleureusement pour votre commentaire positif ! Nous sommes ravis de savoir que nos coques de téléphone répondent à vos attentes en tant que professionnel.

Chez TocTocStock, nous nous engageons à fournir des produits de qualité supérieure et votre satisfaction est notre plus grande récompense.

Nous sommes heureux que vous appréciiez la durabilité et le design de nos coques. Notre équipe travaille sans relâche pour offrir les meilleures solutions à nos clients professionnels et vous accompagner dans votre propre réussite est notre honneur.

Merci encore pour votre confiance et votre soutien.

Emma
Chargée de relations clients
TocTocStock

Rated 2 out of 5 stars

Please respect your customers

Please respect your customers, the last package that I received was taped infinitely to make it impossible to pull the phone cases out of it. I am a professional,I’m working 60 hours a week and i don’t have 10 minutes to unpack !

15 May 2023
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Reply from Toctocstock

Dear Crea.tivity,

Thank you for taking the time to share your feedback with us on Trustpilot. We sincerely apologize for any inconvenience caused by the packaging of your recent order. Please allow us to explain the rationale behind this.

The safety and security of our products during transit is a top priority for us, especially considering the current increase in package thefts and shipping mishandlings.

Our aim is to ensure that your order of phone cases arrives in perfect condition, without risk of being tampered with or damaged. This is why we have implemented robust packaging methods, including the use of additional tape.

We understand that as a professional working extensive hours, your time is extremely valuable. Your satisfaction is crucial to us, and we appreciate your understanding of the measures we take to protect your orders. If there’s anything we can do to assist you further, or if you have any suggestions, please do not hesitate to reach out to our customer service team.

Thank you for your understanding.

Emma
Chargée de relations clients
TocTocStock

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