Tocntravel Reviews 

2
•
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

TOCNTRAVEL is a China-based travel company specializing in private, tailor-made journeys for international travelers. We design each trip around the traveler’s interests, pace, travel style and priorities rather than asking guests to follow a fixed group itinerary. Our trips can cover both China’s best-known highlights and less familiar destinations, from Beijing, Xi’an and Shanghai to Zhangjiajie, Guilin, Chengdu, Tibet, Xinjiang and beyond. Depending on the journey, we arrange private transportation, experienced local guides, carefully selected hotels, attraction tickets and practical on-trip support. Every itinerary is planned individually. Some travelers want a classic first trip to China, while others prefer culture, nature, photography, local life, family travel or a slower and more relaxed pace. Our role is to understand what matters most to each guest and build the journey around those priorities. We also believe that good private travel is about more than simply connecting famous sights. Timing, logistics, local knowledge and flexibility all make a difference. Our team works with travelers before departure to refine the itinerary and remains available during the trip when plans need to be adjusted or additional support is required. At TOCNTRAVEL, our aim is simple: to make traveling through China feel well organized, personal and comfortable, while giving each guest enough freedom to experience the country in their own way.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(2)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

A Wonderful Journey Through China, Making Our Dreams Come True

My brother and I traveled through China in October 2026
Our experience with ToncTravel during our trip to China was very positive and, above all, filled with unforgettable moments. Traveling to China was a dream come true for us, as we had long wished to discover places we had only dreamed of visiting. Finally being there and experiencing those moments was truly exciting and special.

What we appreciated most about ToncTravel was their genuine willingness to help and their flexibility in adapting our itinerary to our interests and preferences, even when changes had to be made on very short notice. This made our journey more personal and allowed us to explore the places we had always dreamed of seeing, turning many of those dreams into beautiful memories.

We would also like to highlight the kindness and helpful attitude of the drivers who accompanied us, as well as the support provided by the agency throughout our journey. Knowing that we could reach out whenever we needed assistance gave us peace of mind, especially while traveling in a country where language and transportation can sometimes present challenges.

As with any journey, there were a few areas with room for improvement, particularly regarding internal communication and coordination. Additionally, the weather was not always on our side at certain destinations, which affected some of our planned visits. However, none of these challenges take away from ToncTravel's genuine willingness to help us make the most of our itinerary, adjusting it whenever possible to our wishes and the places we wanted to explore.

We sincerely appreciated the team's dedication, flexibility, and commitment, as well as their willingness to find alternatives that allowed us to make the most of our experience.

We returned home with much more than photographs and memories of wonderful places. We brought back the joy of having fulfilled our dreams, discovering a fascinating culture, and experiencing an adventure that we will always remember with affection.

Thank you, ToncTravel, for being part of our adventure through China and for helping make our dreams come true! We hope our feedback will contribute to making future travelers' experiences even better.

20 October 2026
Unprompted review
Rated 5 out of 5 stars

Visiting China

I have recently made a trip to China from September 20th to October 13th and had elected Tocntravel for being my agency there. Was able to count with Claire as my private consulting at the agency and we made together the itinerary for this trip as well as booked all the hotels, private car with private driver, tourist speaking English guide, entrances to main attractions and everything worked as planned, there were no Surprises. Would like to leave here my thanks to all the people of this agency that worked together to make my experience just GREAT. Thanks a lot to you all and my best wishes of happiness to everyone.

20 September 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look