Tuckernuck Reviews 

291
•
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 240 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that online ordering is simple and straightforward, while delivery services are typically prompt and efficient. Many people note that the apparel items feature gorgeous colors, unique styles, and high-quality fabrics that feel wonderful to wear. Buyers often express satisfaction with how easily transactions are handled on the website. However, some customers also noted recurring challenges regarding sizing inconsistencies, mentioning that certain garments feel either extremely tight or unusually oversized. Additionally, a few shoppers described frustrating experiences with cumbersome return procedures, damaged items upon arrival, and unexpected delivery delays. Reviewers sometimes encounter problems with product durability after wearing items just a few times.

What people talk about most

Product

Consumers find product to be a mixed experience, with many reviewers praising the cute designs, gorgeous... See more

Quality

Clients share ambiguous opinions on quality, with reviewers expressing deep disappointment over broken items,... See more

Return policy

Customers felt disappointment regarding the return policy, frequently experiencing strict return windows,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, as many reviewers highlight... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The website and confirmation email I received when my order arrived, had no place on the site with info on how to return the item. However, after emailing them, they kindly sent me what I needed to... See more

Company replied

Rated 3 out of 5 stars

Not flattering tops and jackets. Everything I’ve seen on Tuckernuck’s website is SO cute and I love their look. I’ve ordered 4 items, 1 jacket and 3 sweaters/sweatshirts. I have never been so disappo... See more

Rated 3 out of 5 stars

I based my purchase on many of the reviews. The sizing information included in the reviews was way off. There is no way that someone who weight 140 pounds could wear a small or size 8. This vest is... See more

Company replied

Rated 3 out of 5 stars

Striped review: given the price, I expect the stripes to perfectly align on the seams and not be mismatched. The construction is a bit sloppy and not the most professional. Besides that, great t-shirt... See more

Company replied


Company details


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3.0

Average

TrustScore 3 out of 5

291 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 73% of negative reviews

Typically replies within 24 hours

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3.0

All reviews

(291)

240 reviews in the last 12 months

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Rated 4 out of 5 stars

Sizing is off

Fast delivery. Great quality fabric, however, the sizing I’d extremely off. My normal size in jeans is 26, and that is a perfect fit. These jeans were off by at least 2 sizes! I could slide them off without unzipping. Too bad they are final sale! I really love the color and feel of the fabric.
The sweater is a gift. Now I’m wondering if that sizing will be off, too.

10 July 2026
Unprompted review
Rated 3 out of 5 stars

Beautiful dress

Beautiful dress, good quality, but the sizing is way off.
I’m usually a size 6 for Tuckernuck clothing:
This dress runs very small.
I couldn’t exchange for a different size for the same dress as it is a final sale.

9 July 2026
Unprompted review
Rated 3 out of 5 stars

Color choice on website does not match…

Color choice on website does not match to item received website says navy , however the color on model ( navy ) a cobalt blue . So received a dark navy . Not what I was expecting. Hate the play on colors just send the color on model when selecting color/ size etc

9 July 2026
Unprompted review
Rated 1 out of 5 stars

This is the second delivery by VEHO…

This is the second delivery by VEHO that never arrived. I order from all kinds of companies but VEHO is horrible.

8 July 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Hi Annette, thank you for reaching out. We’re so sorry to hear about your negative delivery experience with Veho, and we’ll be sure to share your feedback with their team for review. This is absolutely not the delivery service we aim to provide.

A member of our Customer Experience Team will be following up with you directly to assist you with your order. We apologize once again for any inconvenience and look forward to making this right.

Rated 5 out of 5 stars

Perfect dress

Dress fit like a perfect size 8 but blouse was a little big bug still wearable (M). Quality really great as was ordering and delivery.

7 July 2026
Unprompted review
Rated 1 out of 5 stars

Very poor customer service!

Very poor customer service!! I bought countless things from them and today bought a pair of jeans three pairs of pants and four sweaters and a dress and I realize that the one pair of jeans I bought a size 2 small I checked the website and they had the correct size so I called immediately waited on hold and asked if I could switch out the size of jeans for the correct size since they were final sale. The woman absolutely refused . I called three hours after I placed the order and obviously nothing had shipped. I even asked if I could return the wrong size and order the right size and pay for it. She refused that as well. They just really don’t care about the customer.

8 July 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Hi Barb, thank you for taking the time to share your recent experience with us. I sincerely apologize for any frustration or disappointment caused by your recent order. A member of our Customer Experience team will be reaching out to you directly to assist you further with your order.

Thank you again for taking the time to share your feedback. We greatly appreciate your continued support and the opportunity to make this right.

Rated 2 out of 5 stars

Nope

1. The dresses arrived incredibly wrinkled in a plastic pouch.
2. The style is impossible to pull off if you are under 5’9. No shape at all.

1 July 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Hi Nancy, thank you for bringing this to our attention and for sharing this feedback. We’re so sorry to hear your dress arrived wrinkled and in less-than-perfect condition. This is certainly not the norm and not the experience we strive to provide!

If you need any assistance with a return, please feel free to reach out to our Customer Experience team (customerservice@tnuck.com). We are happy to help!

Rated 1 out of 5 stars

Ugh usually you ship with UPS VEHO…

Ugh usually you ship with UPS VEHO takes weeks or never shows up! When will I get my stuff? There is still no update after 24 hours my experience with Veho is terrible! I won’t have an update for weeks!

7 July 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Hi Jennifer, thank you for sharing your feedback and we apologize for any inconvenience this order may have caused. A member of our Customer Experience team will be reaching out directly to assist you further with your order. We appreciate your patience!

Rated 5 out of 5 stars

I love this dress

I love this dress. Lovely fabric, lined, well made and so comfortable. My first purchase with Tuckernunk and it won't be my last.

5 July 2026
Unprompted review
Rated 5 out of 5 stars

Love this blouse!

Love, love, love this blouse!!! The color is perfect. The fabric is so comfortable and feels so soft. I first ordered a medium, then a large and ended up with the XL which fit beautifully. The returns of the first two were painless. I love Tuckernuck!

2 July 2026
Unprompted review
Rated 4 out of 5 stars

Ordering was fine and so was delivery

Ordering was fine and so was delivery.
However this was billed as WHITE and black! I was so excited. But…. It’s not it’s an oyster not white. Cannot be worn with white pants. You should really changed your description.

2 July 2026
Unprompted review
Rated 1 out of 5 stars

Missing the bottoms to order that shows…

Missing the bottoms to order that shows complete. Have emailed and called customer service number, both stating someone would get back to be in 48 hours… that was last week AND nothing!

24 June 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Hi Tanya, we're so sorry to hear that you are missing an item from your order. We appreciate you bringing this to our attention and can assure you this is not the norm. A member of our Customer Experience Team will be reaching out directly to resolve this for you today. Thank you again for your patience!

Rated 5 out of 5 stars

company is great and…

Ordering with this company is great and delivery of order is timely. I have ordered several items (dresses) from this company and 2 of the 3 I have kept. However this dress will be returned for several reasons: 1) it has a very short back zipper which makes it very difficult to put on 2) the sleeves are cute but over puffy (girlish) 3) the bust is too large.
Loved the fabric & color.

29 June 2026
Unprompted review
Rated 4 out of 5 stars

Runs a bit wide

Runs a bit wide! I’m usually a small in most tops, C cup. I do have a smaller waist and I’m hourglass. But this was really baggy under the armpits. It bowed out if my arms raised. So I am returning the Small for a XS to see if that works without going too short in length. 5’5”. 128 lb.

27 June 2026
Unprompted review
Rated 1 out of 5 stars

I received a pkg from you but it is not…

I received a pkg from you but it is not the dress I ordered. I ordered a sleeveless black dupioni dress and received a black cotton “Madewell” dress with sleeves.
Check your records.
Totally wrong item.

27 June 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

We are so sorry to hear this! This is definitely not the norm and we’d love to make this right. Please reach out to our Customer Experience team directly (customerservice@tnuck.com) so they can assist with next steps. We would be happy to send a replacement or issue a refund. We look forward to hearing from you!

Rated 1 out of 5 stars

For an expensive dress it arrived with…

For an expensive dress it arrived with a rip in one of the seams. I’m also between sizes XS and S (5’2, 120 lbs) and went with the XS and it swallowed me. The neckline was indecently low and in general it looked really frumpy and oversized. I had to check to make sure I ordered the XS. Very disappointed in this! I get better quality off of Amazon.

27 June 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Hi Laine, thank you for reaching out and bringing this to our attention. We are so sorry for any inconvenience this order has caused and truly appreciate your feedback. A member of our Customer Experience team will be reaching out directly to assist you further with your order. Thank you for your patience and we look forward to making this right!

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