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TMC Fine Jewellers  Reviews 

285
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 284 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for their helpful guidance and exceptional product quality during custom ring consultations. People enjoy the comfortable store atmosphere and expert advice provided. Consumers also appreciate receiving regular production updates and beautiful packaging throughout the entire design journey. Some reviewers were not happy with specific consultation interactions or delivery methods. A few customers noted occasional challenges regarding staff professionalism, rushed appointments, and unexpected shipping arrangements. While most experiences were positive, these specific concerns show that a small number of visitors encountered less than ideal service.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that consultants are extremely knowledgeable,... See more

Product

Customers had positive experiences with product, noting that the jewellery is of incredible quality and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a stress-free and... See more

Service

Users describe positive interactions with service, highlighting a seamless, welcoming, and luxury experience... See more

Customer service

People report positive experiences with customer service, highlighting helpful and knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kira was incredible! It was the first time my partner and I had tried on engagement rings and we walked out of the appointment with all the knowledge we needed and a ring design I fell in love with. T... See more

Rated 5 out of 5 stars

This was our second ring consultation at TMC - the first one was for my engagement ring. This one was for wedding bands and the experience was just as amazing as the first. This time we had Kira and s... See more

Rated 5 out of 5 stars

TMC Fine Jewellers are very easy to communicate and organise with. My fiancé got my engagement ring through the Brisbane branch, and they did an impeccable job. I have just designed my wedding band... See more

Rated 5 out of 5 stars

Can’t thank TMC enough. We got our wedding rings made & the team there were patient talking through every little details and showing us different examples to ensure we got the perfect ring. Can’t reco... See more


Company details

  1. Jeweler
  2. Jewelry Designer
  3. Jewellery Manufacturer
  4. Jewelry Store

About TMC Fine Jewellers

Written by the company

At TMC Fine Jewellers®, we specialise in lab-grown diamond and moissanite engagement rings, fine jewellery and ceremonial rings. Founded in 2020 by husband and wife, Tom and Makayla, TMC Fine Jewellers® (formerly The Moissanite Company) is rooted in bespoke craftsmanship, ethical innovation, and attainable luxury. Every piece is meticulously crafted in Australia, for your forever.


Contact info

4.9

Excellent

TrustScore 5 out of 5

285 reviews

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4.9

All reviews

(285)

284 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended - high quality work

TMC was great to deal with from beginning to end. Their website is designed with such an easy interface meaning me and my fiancé had little difficulty picking out the wedding band and adding our bespoke customisations.

After the order was made I received an online 3D model of the ring showing my customisations and visualising how the ring would look. I was also given an option to give feedback on any changes but the ring was perfect and my fiancé loved it, so there was no need.

While the ring was in production, I received regular updates each time the ring went into a new phase. Once the ring was completed, I was sent a video and photo of the ring and received the ring the next day via post.

Couldn’t recommend TMC enough and thank you for such an easy and pleasant experience.

9 June 2026
TMC Fine Jewellers  logo

Reply from TMC Fine Jewellers

Hi Mustafa,

Thank you so much for taking the time to leave us a lovely review. We're pleased to hear that the online process felt simple and easy to navigate, especially when considering and customising such a meaningful piece. We are delighted that the CAD helped you visualise your piece before it went into crafting with our jewellers, and that everything felt seamless for you. Thanks again for trusting us with such a special piece, we appreciate your kind words.

Kindest regards,
Shelley & The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Highly recommend for custom rings

Very welcome staff. Great service. Staff who assisted us during our appointment had a lot of knowledge about different rings and stones.

I highly recommend TMC for anyone who wants a custom ring.

Ring arrived quickly and safely. The finish is incredible.

2 June 2026
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Reply from TMC Fine Jewellers

Hi R & S,

Thank you so much for your lovely review. We’re so glad to hear you had such a great experience with the team and felt well guided through the custom process. It’s wonderful to know your ring arrived safely and that you’re so happy with the final design.

Kindest regards,
Shelley & The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Phenomenal experience my fiancé and I…

Phenomenal experience my fiancé and I had with TMC, they were so understanding with what we wanted and never felt any pressure throughout any appointments That we had, which really made us feel really at ease with our wedding planning process. I would highly highly recommend TMC fine jewellers and all the beautiful girls at the Brisbane showroom.

5 June 2026
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Reply from TMC Fine Jewellers

Hi Meg,

Thank you so much for your beautiful review. We are so delighted to hear that you and your fiancé had such a relaxed and positive experience with our Brisbane team. It truly means a lot to us knowing you felt understood and never pressured during such an important part of your wedding planning. We appreciate your kind words!

Kindest regards,
Shelley & The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Mackenzie was an excellent consultant…

Mackenzie was an excellent consultant and we enjoyed our appointment and the kind informative nature of every interaction from email to in person!!

29 May 2026
Unprompted review
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Reply from TMC Fine Jewellers

Hi Annie,

Thank you so much for leaving us such a lovely review! We’re so glad to hear you had a wonderful experience with Mackenzie. She will be delighted to hear your kind words.

Kindest regards,
Shelley & The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Emili being amazing

Emili was wonderful at explaining what TMC could do for us. She helped me better understand what options were available. Definitely recommend Emili.

5 June 2026
Unprompted review
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Reply from TMC Fine Jewellers

Hi Jad,

Thank you so much for your lovely review. We’re so glad Emili was able to guide you through the process and help you feel confident. We’ll be sure to pass on your kind words to her.

Kindest regards,
Shelley - The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Beautiful fine jewellery consultation

Jasmin and all the girls at the Armadale store were so lovely at my fine jewellery consultation. Jasmin was so patient and helpful with all of my questions. The store was beautiful and there was never any pressure to make a purchase. At the start it was noted that I would get a quote at the end of the consultation which was so nice to not feel pressure to make a decision on the spot. They were also so happy to customise any piece to achieve the look I wanted. Now I just need to decide which beautiful piece to buy!

30 May 2026
Unprompted review
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Reply from TMC Fine Jewellers

Hi Chelsea,

Thank you so much for taking the time to leave a lovely review. We're pleased to hear that you enjoyed your fine jewellery consultation with Jasmin and the Melbourne team. It's so lovely to hear that you felt comfortable and supported, and able to explore options without any pressure - that's the exact experience we hope to create. We'll be sure to share your kind words with the girls and we hope you find the perfect piece when the time feels right.

Kindest regards,
Shelley & The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Engagement Ring Consultaton

I had a great experience with Kira for my engagement ring consultation. She was informative and answered all of my questions regarding different ring styles. She was very helpful and as a result I was able to find a style that I love.

I love the overall atmosphere of TMC. I appreciate how private the consultation was. I felt comfortable asking multiple questions and was happy to be able to try on multiple styles. I didn't feel pressured at all and left feeling more confident in my final decision.

4 June 2026
Unprompted review
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Reply from TMC Fine Jewellers

Hi Sheree,

Thank you so much for taking the time to leave us a review and share your lovely feedback. We're so happy to hear that you had such a positive experience with Kira during your consultation. Choosing a ring is such a deeply personal and sentimental decision, so it’s lovely to hear that you felt comfortable, supported and able to explore different styles without any pressure.

Kindest regards,
Shelley & The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Great experience in store

Great experience in store. The sales assistant made us feel welcomed and comfortable right away. This was our first stop (and last!), and we had the time to explore options and talk through what we were looking for. We both picked our wedding bands and couldn’t be happier.

22 May 2026
Unprompted review
TMC Fine Jewellers  logo

Reply from TMC Fine Jewellers

Hi Anna,

Thank you so much for taking the time to leave us a lovely review. We’re so pleased to hear you felt welcomed and comfortable from the moment you visited us. It’s wonderful to know our team could help you both explore your options and find your perfect wedding bands. Thank you again for choosing TMC for such special pieces, we are honoured to play a small part in your journey.

Kindest regards,
Shelley & The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Great customer service and small touches

The customer service was great and I liked the small touch of receiving a photo and video of my ring once it was made prior to being sent to me. The little details of the packaging made it feel like a special moment when opening the box.

21 May 2026
Rated 5 out of 5 stars

Amazing Rings

I got my engagement ring and my Husband and I both got our wedding bands from TMC Fine Jewllers and we could not be more happy with them and the experience we had! I had two appointments in Paddington and we had great experiences both times. We ended up custom making my ring inspired by the Saphira which I’m obsessed with! They were also very accommodating and helpful in getting our rings to us with a quick turn around in time for our special day.

20 May 2026
Rated 5 out of 5 stars

Highly Recomended

Welcomed us warmly, and looked after us very well. Very friendly staff who wanted to see me happy with the finished ring. Special thanks to Emili for all her help!
Great Aussie company, highly recommend!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and Well Organised Ring Appointment

We had a really positive experience during our ceremonial wedding ring try on appointment. The process was smooth, well organised, and gave us the opportunity to properly explore different styles and options without feeling rushed. Our consultant was polite and professional throughout the appointment, and we really appreciated being able to get quotes for our favourite rings on the day, as well as having the opportunity to take photos to look back on while making our decision.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely incredible experience with Alexis

Absolutely incredible experience with TMC Jewellers thanks to Alexis! From the moment we walked in, Alexis went above and beyond to help us. Her knowledge, patience, and genuine care made the whole process so easy and enjoyable. Nothing was too much trouble, and she made us feel so comfortable and confident with our decisions. The customer service was outstanding and the attention to detail was second to none. We are beyond happy with everything and can’t recommend Alexis and TMC Jewellers highly enough. Thank you for making such a special experience even more memorable!

22 May 2026
Unprompted review

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