t leaf T Reviews 7,309

•

4.9

Tea Store

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Review summary

Created with AI, based on recent reviews

Looking at 785 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the teas, highlighting their freshness and delicious flavors. The delivery service is frequently described as fast, prompt, and efficient, with many people receiving their orders quickly and securely packaged. The overall service is also highly regarded, with consumers appreciating the easy ordering process and helpful communication. However, some customers were not happy with certain aspects of the teas, finding some flavors odd or noting that certain blends required a long steeping time to develop flavor. A few other people also felt that the sample packs were a bit small, and some were disappointed by the presence of artificial flavoring in some teas.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers consistently praise the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speedy and efficient... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent and top-quality... See more

Service

Users describe positive interactions with service, consistently praising its promptness, efficiency, and... See more

Order

Clients share positive opinions on order. Many customers praise the easy online ordering process, quick... See more

Reviews shaping this summary

I have been buying a variety of teas for years now. My favorites are Red Baron Redbush Tea and Christmas Tea (black flavored tea). Both are exceptional in flavour and freshness. Service and speed... See more

Company replied

A particulary good deal this time in that we gor 3 for the price of two. The quality of the tea speaks for itself in that although we are regular tasters of other teas, we always come back to t leaf T... See more

Company replied

Easy to use web site Good descriptions of teas with pictures Promp delivery of order Securely packed order so teas arrived in perfect condition I really like the free pack offer when I ord... See more

Company replied

I sent a birthday gift to my friend and highly recommend t leaf T. They provided great communication updates via email and my friend loved their gift which included a hand written card with a message... See more

Company replied

Company details

#1 of 1 best companies in Tea Store
#1 of 1 best companies in Food Manufacturer
#2 of 6 best companies in Gift Shop
#1 of 2 best companies in Gourmet Grocery Store
#1 of 3 best companies in Health Food Store

About t leaf T

Written by the company

New Zealand's Home of Remarkable Tea

t leaf T has been bringing New Zealand tea lovers the world's finest loose leaf teas, herbal infusions and premium pyramid teabags since 2005. A 100% New Zealand-owned family business, we are based in Petone, Lower Hutt, and source over 160 carefully selected blends and infusions from quality tea growers and producers around the globe.

Founded by John and Amanda van Gorp, t leaf T is built on two decades of genuine relationships with tea suppliers across Asia, Europe and beyond. Every tea is hand processed and packed at our Petone premises, ensuring the quality and freshness our customers have come to rely on.

How We Serve You

Online store at tleaft.co.nz — same-business-day dispatch on orders placed by 3pm
Wholesale supply to hospitality businesses throughout New Zealand
Wellington CBD retail store — explore, smell and taste our full range in person

Our service is rated 5 stars on Trustpilot. Whether you are new to loose leaf tea or a lifelong enthusiast, our team is here to help you find your next remarkable cup.

Our Range

From single-origin green, white and oolong teas to bold black blends, fragrant florals and caffeine-free herbal infusions — t leaf T stocks over 160 blends and infusions to suit every palate and occasion.

Discover our full range at tleaft.co.nz

t leaf T | teas and infusions from around the world

Written by the company

Best Buy-Purchase 3 identical foil pouches and get a 4th Free!: Have you discovered your ultimate teas and you drink them everyday? our Best Buy deal is the most cost effective way to keep these favourite teas topped up. Simply purchase 3 identical foil pouches and get the 4th Free! *not valid with other offers*.
FREE Shipping for online orders over $89!*: t leaf T offers Free NZ shipping rates for online orders when ordering over a certain amount. Orders are shipped the same business day if we receive them by 1pm. *calculated after discounts.

Contact info

64 Victoria St, Petone, 5012, Lower Hutt, New Zealand
+6445890085
info@tleaft.co.nz
tleaft.co.nz

4.9

Excellent

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

May 11, 2026

Wait time very short order sent out…

Wait time very short order sent out very quickly.
Products always excellent.

3 May 2026

Reply from t leaf T

May 14, 2026

Thanks Kim! Short wait, excellent products - we're glad that's your consistent experience. - t Leaf T

May 11, 2026

Reliable friendly local business

Always prompt service and great quality teas. There was a minor issue with my order when it was delivered and the team were more than happy to help and put it right quickly. Would definitely order again.

3 May 2026

Reply from t leaf T

May 14, 2026

Thanks Samantha! Glad we could sort that out for you quickly - that's exactly how it should be. - t Leaf T

May 8, 2026

Great product free shipping and rapid…

Great product free shipping and rapid delivery. Life is too short to drink tea made with bags!

30 April 2026

Reply from t leaf T

May 14, 2026

Thanks Mark! Well said - loose leaf all the way. - t Leaf T

May 7, 2026

Placed a mail order

Placed a mail order, which arrived very quickly, unfortunately it wasn't quite right but they sent out the correct packet straight away.
Thanks for the great service

As always prompt efficient service and up to date information regarding delays in delivery. Which was totally beyond their control.

20 April 2026

Reply from t leaf T

Apr 30, 2026

Thanks Suzanne! We appreciate your understanding with the delay - keeping you informed is the least we can do. - t Leaf T

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