Tix Transfer Reviews 

41
•
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I have been requested for one ticket for Red position for London firework 2025 but the sold me rrhe blue position with any refund . Moreover I lost event as it was not possible to download ticket as t... See more

Rated 5 out of 5 stars

Jack Was so patient and helped me a lot with every single detail I needed to create my ticketmaster account. Excellent service, now I have my tickets and can celebraste my new years event.

Rated 4 out of 5 stars

Booked F1 Abu-Dhabi tickets the day before Sundays race. Received an email after chasing the tickets saying they were offering us better tickets in a different stand as the reseller hadn't replied in... See more

Rated 5 out of 5 stars

I was worried about buying here, but reviews seemed ok so I took the risk. I encountered some problems in both the check out process and when trying to use the tickets. The customer support responde... See more

Company details

  1. Event Ticket Seller

Written by the company

Tix Transfer is an online ticket reseller for many sold out events across the world. We provide tickets for the most wanted sporting and music events and gives fans the opportunity to access any event. All tickets purchased from Tix Transfer is 100% guaranteed so there is nothing to worry about. Tix Transfer specialises in Sporting event tickets for the most prestigious tournaments across the World.


Contact info

3.6

Average

TrustScore 3.5 out of 5

41 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.6

All reviews

(41)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing time for New Years Eve Fireworks

Had an amazing time for the New Years Eve fireworks show, truly unbelievable experience and would definitely recommend tixtransfer! I purchased tickets few days before the event and was really nervous about receiving my tickets but the customer service team was in constant contact with me and i have to give them a five star ⭐ rating because it was the Christmas holidays and they were pretty much available 24/7. Great event with excellent customer service, definitely a trustworthy source for tickets!

31 December 2024
Unprompted review
Rated 1 out of 5 stars

The tickets for nye were fake a i a refund yet

The tickets for nye were fake a i ah ent got a fr

28 December 2024
Tix Transfer logo

Reply from Tix Transfer

Dear Daniyal,

Thank you for sharing your experience. We’re sorry to hear about the challenges you faced.

We want to clarify that the tickets you purchased through our platform were valid, as evidenced by many other customers who arrived on time and successfully entered the venue using the same ticket type.

Unfortunately, if the venue management refuses entry due to overcrowding or closes the gates early, this is beyond our control.

It’s important to note that if the tickets had been invalid, the event organisers would have provided written confirmation of this claim. If you were given such documentation, please share it with us so we can investigate further.

We genuinely value your trust and would be happy to assist you in resolving any concerns. Please don’t hesitate to reach out to our support team at help@tixtransfer.com

Thank you for your understanding, and we hope to provide you with a better experience in the future.

Best regards
TixTransfer Team

Rated 1 out of 5 stars

A complete scam

A complete scam, I bought to see the fireworks and the police had already identified the tickets from this company to not allow entry, there were many people who could not enter, the police told us that they are fake tickets... do not buy from this company, they are thieves

31 December 2024
Unprompted review
Tix Transfer logo

Reply from Tix Transfer

Dear Liz,

We’re sorry to hear about your experience, but we want to assure you that TixTransfer only delivers authentic tickets, sourced directly from verified sellers. We have successfully helped thousands of customers attend events without issue.

Regarding the entrance situation, multiple news agencies have reported that the event organisers closed the gates earlier than expected, which was entirely beyond our control. Unfortunately, this affected many ticket holders, regardless of where they purchased their tickets.

We take customer concerns seriously and encourage you to reach out to our support team at help@tixtransfer.com so we can investigate further and assist you. Our goal is always to provide a reliable and trusted ticketing service.

Best regards,
TixTransfer Customer Support

Rated 1 out of 5 stars

Tickets are a scam!

Tickets are a scam! Brought NYE Firework tickets and weren't allowed in as we were being told by the event staff that they wouldn’t let us in as the tickets were a scam. Don’t buy from this company, it may look real but they are scamming you.

31 December 2024
Unprompted review
Tix Transfer logo

Reply from Tix Transfer

Dear Lucy,

Thank you for sharing your experience. We’re sorry to hear about the challenges you faced at the NYE Fireworks event.

We’d like to clarify that the tickets you purchased through our platform were valid, as evidenced by many other customers who arrived on time and successfully entered the venue using the same ticket type. Unfortunately, if the venue management refuses entry due to overcrowding or closed gates, this is beyond our control.

It’s important to note that if the tickets had been invalid, the event organisers would have provided written confirmation of this claim. If you were given such documentation, please share it with us so we can investigate further.

We genuinely value your trust and would be happy to resolve any concerns you may have. Please don’t hesitate to contact our support team at help@tixtransfer.com.

Thank you for your understanding, and we hope to provide you with a better experience in the future.

Best regards,
TixTransfer Team

Rated 1 out of 5 stars

Dont recommende

Dont recommende, I could not get in, you sell a fake tickets

18 December 2024
Tix Transfer logo

Reply from Tix Transfer

Dear Lizeth,

Thank you for sharing your experience. We’re sorry to hear about the challenges you faced at the NYE Fireworks event.

We’d like to clarify that the tickets you purchased through our platform were valid, as evidenced by many other customers who arrived on time and successfully entered the venue using the same ticket type. Unfortunately, if the venue management refuses entry due to overcrowding or closed gates, this is beyond our control.

It’s important to note that if the tickets had been invalid, the event organisers would have provided written confirmation of this claim. If you were given such documentation, please share it with us so we can investigate further.

We genuinely value your trust and would be happy to resolve any concerns you may have. Please don’t hesitate to contact our support team at help@tixtransfer.com.

Thank you for your understanding, and we hope to provide you with a better experience in the future.

Best regards,
TixTransfer Team

Rated 1 out of 5 stars

Scam NYE tickets

Scam!

Bought London NYE tickets, was provided a code to get in. Tried to use the ticket provided and was sent away by event staff claiming it was a fake ticket.

After trying to resolve and obtain a refund they sent a screenshot of a legit ticket and told me to use this to get past the first checkpoint but use the 2nd ticket to get into the venue.. this was 20 minutes after they advised the ticket booths were closed.

They then stopped replying to my messages requesting a refund as they did not provide legitimate tickets (as can be seen above where they tried to get me to use 2 separate tickets to mislead the organisers)

Scam. Do not buy.

31 December 2024
Unprompted review
Rated 1 out of 5 stars

I am waiting for a refund

I am waiting for a refund. Amount charged double

5 February 2024
Tix Transfer logo

Reply from Tix Transfer

Dear Tony,

We appreciate your reaching out to us regarding a possible double charge on your recent purchase from our website.

After investigating the matter with our accounts team, we can confirm that only one payment was processed for your transaction, and there was no duplicate charge. We understand that discrepancies in billing can be concerning, and we apologise for any confusion this may have caused.

If you have any additional details or concerns related to the transaction, please feel free to share them with us. We are here to assist you and ensure that any issues are promptly addressed.

Thank you for your understanding, and we apologize for any inconvenience caused by this misunderstanding.

Best regards

Rated 3 out of 5 stars

The concert was wow 100%

The concert was wow 100%
The only thing that I wasn’t liked was the timing speed at the food court and they closed before the concert was finished when people after wanted to eat, every thing was shot down and all people were stuck in the parking for 2 hours

19 January 2024
Unprompted review
Rated 5 out of 5 stars

Ed Sheeran Perfect

Many thanks to the company! I dreamed of going to an Ed Sheeran concert. There were no tickets for 1.5 months on Dubai websites. and on the day the concert began, friends recommended this site to me. I was very surprised, this would be the only site where there were tickets! I bought the tickets, they sent them in 30 minutes and 2 hours later I was already at the Ed Sheeran Concert!!! Fantastic!

20 January 2024
Unprompted review
Rated 5 out of 5 stars

Tix transfer is absolutely legitimate

Tix transfer is absolutely legitimate. This is the first time I have used a resale ticketing platform and it wasn’t disappointing at all. Since I booked the last minute, it arrived some 6-7 hours before the show. The customer service team was proactive on email helping me clarify my queries.

19 January 2024
Unprompted review
Rated 4 out of 5 stars

Very responsive

Very responsive. Download link did not work but responded immediately (within 10mins) of filling out Contact Us. a ticket provided as an attachment to email. An emergency number/Whatsapp system might have made me feel less anxious

21 January 2024
Unprompted review
Rated 5 out of 5 stars

A Knockout Experience with UFC 294 Tickets from Tixtransfer!

I recently had the pleasure of purchasing UFC 294 tickets from Tixtransfer, and I can confidently say that it was an absolute knockout experience from start to finish!

The entire ticket purchasing process on Tixtransfer's platform was smooth and user-friendly. I was pleasantly surprised by how quickly I received my UFC 294 tickets after completing the purchase.

I had a couple of inquiries before making my purchase, and Tixtransfer's customer support team was quick to respond and incredibly helpful. Their responsiveness and dedication to customer satisfaction left me feeling confident in my decision to choose Tixtransfer.

In conclusion, my experience with Tixtransfer for UFC 294 tickets was outstanding. From the easy booking process to the prompt delivery and excellent customer service, Tixtransfer exceeded my expectations at every turn. I highly recommend Tixtransfer to fellow UFC fans and anyone in search of a reliable, user-friendly ticketing platform.

Thank you, Tixtransfer, for contributing to a memorable and exciting UFC 294 experience!

21 October 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Site doesn't even appear on google, no actual links work beyond the ufc fights, it's obviously just a quickly thrown together scam.

10 October 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience

To be completely honest, when i saw the link I was not sure whether or not to trust the website. However, I chose to move forward and it was a great experience. Everything was done and in place quickly - tickets were genuine and authentic.

One slight issue is that apple pay would not work at the payment gateway - but that would be the only complaint.

1 March 2023
Show reviews in all languages. (41 reviews)

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