1st capsule was not great. Most items were not available in my size Appreciate customer service rescheduling another. Not sure that each session is taken into consideration to make the whole design... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am loving the input and guidance. What I am not loving is the fact that the items I would like to order I cannot tell if they are inUSD or Australian dollars. I would also like to know where the si... See more
Company replied
Kiara, my stylist was very helpful and friendly. I loved the outfit she picked for me and will probably buy most of the items. Shoes are one thing I never buy online. As others have mentioned the... See more
Company replied
Originally, I was very disappointed with my experience with Title Outfits. I felt I had been tricked into signing up for a service I did not want. And when I originally reached out for assistance in... See more
Company replied
Company details
Written by the company
TITLE takes the stress out of "what do I wear?" — because your personal stylist is always just one message away. Tell us your style, your mood, your plans — and get outfits curated specifically for you. No more standing in front of a full wardrobe feeling like you have nothing to wear. TITLE acts as a digital stylist who knows your taste, recommends pieces that actually work for your body and lifestyle, and helps you shop smarter. Whether you're building a capsule wardrobe, preparing for a special occasion, or just want to look good every day — TITLE makes personal styling accessible to everyone, not just the few.
Contact info
United Kingdom
- title-outfits.com
4.0
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Love the app
Love the app! Have always found such great deals on it. Highly recommend
20 June 2026
Unprompted review
Reply from Title: Style & Shopping Tools
Thank you, Pervesh — this is so great to read. We're glad TITLE has been a go-to for finding great deals, and we really appreciate you taking the time to share this. We'll keep working to make it even better ✨
Horrible experience
My experience with this company has been horrible.
First, I didn’t even realize I had signed up for a subscription until I noticed monthly charges on my bank account. As soon as I discovered them, I tried to cancel through the website, but the cancellation process was not working.
I then contacted customer support through the “Contact Us” section and sent multiple messages over the course of three months asking them to cancel my subscription. Despite my repeated requests, the charges continued and my subscription remained active.
I never used the application, but since I couldn’t get the subscription canceled, I finally decided to try it. Unfortunately, the outfit recommendations were awful and completely missed the mark.
I am extremely disappointed with both the customer service and the quality of the service provided. I would like a full refund for the charges that were made after my repeated cancellation requests.
14 June 2026
Unprompted review
Reply from Title: Style & Shopping Tools
We're really sorry to read about your experience — this is not the standard we hold ourselves to, and we understand how frustrating it must have been to feel unheard over several months. Please write to us at customer.care@title-app.co with your account details and we'll look into the charges, the cancellation history, and your refund request right away. We want to make this right.
This is a real person with a real…
This is a real person with a real story. Not a bot! I cancelled my subscription to TITLE nearly 6 months ago and am still being charged by myagelessoutfit.com. Yet again today. I can't even access the website no matter how I tried, phone, laptop, different browsers. Nothing. "This site can't be reached."
10 June 2026
Unprompted review
Reply from Title: Style & Shopping Tools
We're sorry to hear about this, Gerry — being charged after cancelling is something we need to look into right away. Please write to us at customer.care@title-app.co with your account details and we'll stop any further charges immediately, review what went wrong, and help with the website access issue too.
Amazing Customer Service
The customer service was second-to-none. I really appreciated the personal approach.
1 June 2026
Unprompted review
Reply from Title: Style & Shopping Tools
Thank you, Natasha — feedback like this genuinely means a lot to us. We're glad the personal approach came through, and we'll make sure the team hears this ?
A very helpful consultation with a likeable and experienced stylist
I really enjoyed the styling session. Kiara not only gave me some brilliant suggestions, but also explained in detail why certain things suit my style. This will help me make better choices when shopping in future and make it easier to put outfits together. I learnt a lot and really enjoyed chatting with Kiara. Thank you!
18 May 2026
Unprompted review
Reply from Title: Style & Shopping Tools
Dear Ursula!
Thank you so much for your thoughtful and detailed feedback!
We’re delighted to hear that you had such a positive experience with Kiara and enjoyed your styling session. It’s wonderful to know that her suggestions and explanations helped you better understand what works for your personal style and gave you more confidence for future shopping and outfit choices.
We love hearing that the session was both helpful and enjoyable, and that you learned something valuable along the way. Your kind words truly mean a lot, and we’ll be sure to share them with Kiara!
Kind regards,
Head of Customer Success
TITLE Team
The communication was easy
The communication was easy, efficient and professional. Where i normally dread reaching out to customer service emails, i was pleasantly surprised that my request was handled brilliantly
16 May 2026
Reply from Title: Style & Shopping Tools
Dear Louise!
Thank you so much for your thoughtful feedback!
We’re truly glad to hear that your experience with our customer support team was easy, efficient, and professional. We understand that reaching out to customer service can sometimes feel stressful, so it means a lot to know that your request was handled in a way that exceeded your expectations.
Our team always strives to provide clear communication and helpful support to every user. We sincerely appreciate your kind words and your support of TITLE!
Kind regards,
Head of Customer Success
TITLE Team
Reply from Title: Style & Shopping Tools
Dear Virginia!
Thank you for your feedback!
We’re happy to hear that you found Title fast and efficient. Providing a smooth and reliable experience is one of our top priorities, so it’s great to know the service worked well for you.
Your support and positive words mean a lot to our team. We truly appreciate you choosing Title and hope to continue meeting your expectations in the future!
Kind regards,
Head of Customer Success
TITLE Team
My experience with my stylist
My experience with my stylist, Kiara, was wonderful. She was professional, knowledgeable, polite, and most helpful and insightful.
I am very disappointed with the shopping available on the mobile app.
4 May 2026
Unprompted review
Reply from Title: Style & Shopping Tools
Dear Deborah!
Thank you for your feedback!
We’re really happy to hear that your experience with Kiara was wonderful and that she was professional, knowledgeable, and helpful throughout your styling session. We’ll be sure to pass your kind words on to her. At the same time, we’re sorry to hear that you were disappointed with the shopping options in the app.
Your input is very valuable and helps us understand where we need to improve the overall experience. We truly appreciate you taking the time to share your thoughts!
Kind regards,
Head of Customer Success
TITLE Team
I needed to cancel my subscriptions and…
I needed to cancel my subscriptions and I wasn't sure what to do. You have amazing customer service and they helped me immensely. Extremely kind and empathetic.
30 April 2026
Reply from Title: Style & Shopping Tools
Dear Rise!
Thank you for sharing your experience!
We’re really glad to hear our customer service team was able to help you when you needed support with canceling your subscriptions.
It’s great to know the team was kind, understanding, and able to make the process easier for you—that’s exactly the experience we aim to provide. We truly appreciate your feedback and your trust in the service.
Kind regards,
Head of Customer Success
TITLE Team
Quick response and solved my problem…
Quick response and solved my problem but didn't offer and refund.
26 April 2026
Reply from Title: Style & Shopping Tools
Dear Rachel!
Thank you for your feedback!
We’re glad to hear that your issue was resolved quickly and that the response met your expectations in terms of support. We understand your concern about the refund and appreciate you sharing that part of your experience.
While refund decisions depend on the subscription terms and individual case details, your comments are important and will be taken into account. We’re always working to improve both our service and customer experience.
Kind regards,
Head of Customer Success
TITLE Team
The response was so prompt and helpful
The response was so prompt and helpful. Thank you so much for helping with a resolution.
26 April 2026
Reply from Title: Style & Shopping Tools
Dear Christina!
Thank you for your feedback!
We’re glad to hear the response was prompt and helpful, and that we could assist you in reaching a resolution.
It’s great to know you had a positive experience with our support. We truly appreciate you taking the time to share this.
Kind regards,
Head of Customer Success
TITLE Team
Signed up for free trial in December
Signed up for free trial in December, apparently with the app and giving credit card info. I did not use the service at all. Apparently my Credit Card company paid a couple of charges in January. When I attempted to cancel the 8 week program, my email was not recognized, so I deleted the app. This week, Credit card company denied 4 requests for payment. I was given the phone number for support, and after a few false starts at finding my account info, I had to send an email. My account is now closed, and support did help, but the mere appearance of fraud will keep me from signing on to a program of this type in the future. There are many negative comments online.
24 April 2026
Reply from Title: Style & Shopping Tools
Dear Mariea!
Thank you for the review!
We’re really sorry to hear about your experience and understand how concerning unexpected charges and account access issues can be. It’s good to know our support team was able to locate your account and close it, but we recognize the process should have been smoother from the start. Situations like this can understandably affect trust, and we take that seriously.
Your feedback helps us identify where we need to improve, especially around trial clarity and account recognition. If you’re open to it, we’d be glad to review your case at customer.care@title-app.co further and ensure everything has been fully resolved.
Kind regards,
Head of Customer Success
TITLE Team
Reply from Title: Style & Shopping Tools
Dear Darcie!
Thank you for your feedback!
We’re glad to hear you received prompt attention and had a positive experience. It’s great that everything was handled quickly for you.
We appreciate you taking the time to share your thoughts. Your support means a lot to us.
Kind regards,
Head of Customer Success
TITLE Team
The agent that help me was empathetic…
The agent that help me was empathetic to my situation and helpful.
15 April 2026
Reply from Title: Style & Shopping Tools
Dear Nhi!
Thank you for your kind feedback!
We're so glad to hear that the agent who assisted you was empathetic and helpful. Providing understanding and effective support is very important to us.
It’s great to know your experience reflected that. We truly appreciate you taking the time to share this!
Kind regards,
Head of Customer Success
TITLE Team
Very helpful information
Very helpful information! I feel more empowered to choose the right looks for me.
28 March 2026
Reply from Title: Style & Shopping Tools
Dear Melony!
Thank you for your feedback!
We’re thrilled to hear that you found the information very helpful. Helping our users feel confident and empowered in their choices is exactly what we aim for.
Your input encourages us to keep providing useful guidance and resources. We truly appreciate you taking the time to share your thoughts.
Kind regards,
TITLE Team
I am enjoying figuring out my body…
I am enjoying figuring out my body shape and what clothes will be best for me
1 March 2026
Reply from Title: Style & Shopping Tools
Dear Tina!
Thank you for sharing your experience!
We’re so glad to hear that you’re enjoying the process of discovering your body shape and what styles work best for you. It’s wonderful that the journey feels empowering and helpful.
Our goal is to support you in feeling confident and comfortable in your choices. We appreciate you taking the time to share your thoughts and are excited to be part of your
journey!
Kind regards,
TITLE Team
Tried the subscription initially and…
Tried the subscription initially and cancelled right away. I have been getting monthly charges and can not get a refund. THIS IS A SCAM!!
23 March 2026
Unprompted review
Reply from Title: Style & Shopping Tools
Dear Debbie!
Thank you for the review!
We’re very sorry to hear about your experience. This is not the kind of service we want our users to encounter.
Please contact our support team at customer.care@title-app.co with all relevant details so we can investigate the charges. We take these issues seriously and want to help resolve this promptly. Your feedback is important, and we appreciate you bringing this to our attention.
Title is a scam and you will lose money!
I was charged an extra charge for a service I never signed up for. I also realized the stylist working with me was going to be AI, not a human stylist. I asked for a refund and they said they didn’t refund for customer dissatisfaction. I asked why if dissatisfaction was from being mislead, and they said nothing. I went through PayPal and it was one of the first times PayPal didn’t side with me. It was clear that Title was deceptive. I have no idea how PayPal sided with them. Title is a total scam. Please stay away from them.
1 February 2026
Unprompted review
Reply from Title: Style & Shopping Tools
Dear Diane!
Thank you for the feedback!
We’re sorry to hear about your experience and understand how frustrating this situation must feel. We take concerns about billing and transparency very seriously, and we regret if anything was unclear or did not meet your expectations. Our goal is to provide a clear and positive experience for every customer, and your feedback highlights where we need to improve.
We would appreciate the opportunity to review your case and provide further clarification or assistance. Please reach out to our customer care team at customer.care@title-app.co so we can look into this for you and work toward a resolution.
Kind regards,
TITLE Team
TITLE-App Response
LATEST UPDATE
After writing this review I was contacted by the head of the customer success team - she apologised and has organised a full refund for me.
I signed up a week ago and even before I had my first session $NZD 34.00 was taken from my account followed by another payment of $NZD59.66 of which I was not advised of.
When I complained I received a reply from their so called customer service that there will be no refunds.
I didn't receive any of the promised services, do not sign up to this sham company!
6 March 2026
Unprompted review
Reply from Title: Style & Shopping Tools
Dear Bernadette!
Thank you for your feedback.
We’re very sorry for the confusion and inconvenience you experienced with unexpected charges and the lack of service. We’re glad to hear that our Head of Customer Success was able to reach out and solve the issue for you.
Our team strives to ensure clear communication and reliable service, and we regret that this was not your initial experience. We appreciate you bringing this to our attention and hope your issue has now been resolved to your satisfaction.
Kind regards,
TITLE Team
The advertise money k guarantee but…
The advertise money mba k guarantee but they will not refund any money, even if you’ve never used their service.
I wasn’t expecting the previous billings just today’s. I got a polite F off response
7 March 2026
Unprompted review
Reply from Title: Style & Shopping Tools
Dear Cathy!
Thank you for your feedback.
We’re sorry to hear about the issues you experienced with unexpected charges and the lack of a satisfactory response. Our goal is always to provide clear billing information and fair support.
Please contact customer.care@title-app.co so our team can review your case and assist you directly. We appreciate you bringing this to our attention and hope to resolve the matter promptly.
Kind regards,
TITLE Team
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