Titch Designs Reviews 37

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Rachel has excellent comms and the workmanship is excellent. What more could you ask for, I trusted Titch Designs with my moncler jacket - fixed to a good standard and other issues were also corr... See more

Rated 5 out of 5 stars

I contacted this lovely lady to help with some alterations for my daughter’s weighted jacket, as it needed pockets added for the additional weights. The service was absolutely amazing and friendly fr... See more

Rated 5 out of 5 stars

Responded well to messages and understood what I needed done. The staff were friendly and welcoming but most importantly they were able to repair my coat which had ripped at the seam by the zip. Quick... See more

Company replied

Rated 3 out of 5 stars

Quality was good. But ordered an xxl and trousers were correct to size, however the top was a medium and I had to purchase an additional top from Morrisons. Luckily it was only aa fifth of the price o... See more

Company replied

Company details

  1. Embroidery Shop
  2. Clothing Alteration Service
  3. Clothing Store
  4. Custom T-Shirt Store
  5. Embroidery Service
  6. Fashion Designer

Written by the company

We are a personalised sewing and art brand which specialises in custom made apparel. Our dream is to make fashion that matters to you and doesn't cost the Earth (literally). We look at supplying quirky bespoke clothing, accessories and homeware as well as offering a bespoke service for company clothing or to make the clothing more personal to our customers. Titch Designs also looks at sustainability as a key part of our identity and our main aims in the fashion industry in order to fight against the impact of fast fashion. We can also provide bespoke pieces, embroidery design, outfit design and alterations.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

37 reviews

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Asks customers to review

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Rated 5 out of 5 stars

First Class experience

Rachel has excellent comms and the workmanship is excellent.

What more could you ask for, I trusted Titch Designs with my moncler jacket - fixed to a good standard and other issues were also corrected at a really competitive price.

I’d definitely go back with other items.

14 May 2026
Rated 5 out of 5 stars

Perfect product

Amazing lady!
She created exactly what I wanted and more !!

Definately recommending to all my friends!

27 April 2026
Rated 5 out of 5 stars

Absolutely Amazing

I contacted this lovely lady to help with some alterations for my daughter’s weighted jacket, as it needed pockets added for the additional weights.
The service was absolutely amazing and friendly from start to finish. The quality of the work is exceptional—the jacket is now perfect for her needs—and the pricing was very affordable. It is so rare to find someone who understands these specific requirements and delivers such high-quality results. Thank you so much

17 March 2026
Unprompted review
Rated 5 out of 5 stars

The 3 birth elephants I purchased for…

The 3 birth elephants I purchased for my grandchildren are beautiful!
So well made, my grandchildren loved them! They’ll always know the time they were born and how much they weighed. They were sent via courier and arrived in plenty of time for Christmas! Thank you so much x

18 December 2025
Titch Designs logo

Reply from Titch Designs

We loved making the elephants and are happy to hear that they will be a lasting memory and gift for your grandchildren

Rated 5 out of 5 stars

Friendly

Friendly , Professional and prompt
A great service all round
Thank you

5 December 2025
Titch Designs logo

Reply from Titch Designs

We are glad to hear that you was happy with the service and loved creating your items

Rated 5 out of 5 stars

Superb service all round

Superb service all round, from communication to design to delivery. If your stuck making a choice of who to use, then Titch is a no brainer decision!

2 December 2025
Titch Designs logo

Reply from Titch Designs

Thank you for the review. We are very glad to hear that you was happy with the service and look forward to helping you in the future

Rated 5 out of 5 stars

Responded well to messages and…

Responded well to messages and understood what I needed done. The staff were friendly and welcoming but most importantly they were able to repair my coat which had ripped at the seam by the zip. Quick turn around and good communication. Would highly recommend.

22 October 2025
Titch Designs logo

Reply from Titch Designs

I am so glad that you are happy with the repair.

Rated 5 out of 5 stars

Love the final result! Very happy.

Love the final result. Very responsive through emails and helped in anyway she could.

21 October 2025
Titch Designs logo

Reply from Titch Designs

We loved creating the embroidery design for you and are happy to hear you loved the final product

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