I order a pair of shoes on 4/19/2024 and I never received a tracking number, email, nothing. I didn't read the reviews until now and I'm definitely going to go through PayPal to request a refund, bein... See more
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See what reviewers are saying
the pictures of the shoes on the website LOOKS ABSOLUTLEY NOTHING LIKE WHAT YOU WILL BE RECIEVING IN THE MAIL totally different shoe in fact. so mad that these were ordered as christmas gifts too. ALS... See more
I was worried shoes would not arrive as there was no tracking provided. The shoes did arrive late and they are as pictured but they were not boxed…just sent in a plastic bag for shipping purposes. Whe... See more
Got it in timely manner .show runs big no half sizes so made it difficult to know if I needed to go up a size or down..shoe is cute stylish SO I bought a smaller size. Delivery was not bad pretty quic... See more
Company details
Written by the company
Tinstree.com is a dependable online destination for your footwear needs, with trending unique designs and affordable prices.
Contact info
UNIT A1 OF UNIT A 11/F SUCCESS COMM BLDG 245-251 HENNESSY RD, 000000, HONGKONG, Hong Kong
- service@tinstree.com
- tinstree.com
Return is feutile!
Received 2 pairs of shoes that were of low quality and NOT comfortable AT ALL and will never wear. Am trying to return them however they are making it impossible to do so as there is no US warehouse to do so. We have to ship to China so it makes it worthless to return anything you buy!!
They do not accept return do not buy…
They do not accept return do not buy scam artists
Not Good @ Refunds and poor quality
Claim refunds are accepted then the first email is trying to convince you not to without any details on how. They take 2 days to respond at all. Products were pretty cheap, cute… but super cheap in quality and it looks it too. Buyer beware
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